Her Hotel & Trade Center Balikpapan

Some guests have mentioned cleanliness issues, such as dirty rooms, stained beds, and a dusty ambiance. It seems that the hotel may need to improve its cleanliness standards.

The hotel's location is praised for its proximity to a mosque, coffee shops, restaurants, and convenience stores. It seems to offer a convenient and vibrant surrounding area for guests.

Several guests have expressed concerns about the hotel's facilities, including the closure of certain amenities, such as the spa and steam room. Additionally, there have been complaints about the condition of the rooms, with issues like cracked walls and water stains.

Guests have reported mixed experiences with customer service, with some mentioning unfriendly staff and others praising the helpfulness of the hotel's personnel. It seems that the quality of customer service may vary.

The hotel's high season is in June, while the low season is in January. Guests may want to consider these seasonal variations when planning their visit.

Some guests reported issues with room configurations, such as booking for two beds but receiving only one. It's advisable to confirm the room setup in advance to avoid any inconvenience upon arrival.

The hotel's location is near several coffee shops, restaurants, and convenience stores, providing guests with various dining choices within walking distance.

Balikpapan experiences a high season in June and a low season in January. Planning a visit during the low season might offer more affordable rates and fewer crowds.

While some guests found the rooms clean, others suggested that the hotel could benefit from renovations. Consider requesting a recently renovated room for an improved experience.

Some guests mentioned that certain facilities, such as the spa and other amenities, were closed. It's recommended to verify the availability of all desired facilities before booking.

The hotel is within proximity to Plaza Balikpapan, Bekapai Garden, Monument Perjuangan Rakyat, and Kemala Beach, offering guests the opportunity to explore these attractions during their stay.

A few guests noted noise disturbances, so light sleepers may want to inquire about quieter room options or consider bringing earplugs for a more peaceful rest.

Several guests mentioned issues with water quality, including discoloration and unpleasant odor. It's advisable to use bottled water for drinking and to confirm with the hotel regarding water concerns.

The hotel offers an airport shuttle for a surcharge, providing convenience for guests arriving by air. Inquire about this service when making travel arrangements.

Some guests expressed dissatisfaction with the breakfast variety and serving size. Guests may want to explore alternative dining options for breakfast or plan accordingly.