Pros:We arrived in Baltimore at Noon on a weekday and booked online while sitting in the car just down the block. I then called the Inn to get advice on parking and check-in time. Though check-in time was normally 3pm, they informed me that they had a room ready and that they could accommodate us immediately. Valet parking was offered - and though not included in the room rate, was very convenient and not too expensive. You can't beat booking a room on your phone and then walking into it 10 minutes later. Every single member of the staff we encountered was super-friendly and very accommodating. Though we did not need anything special during our stay, it truly seemed like the sort of place where they would go out of their way - and be genuinely happy to do so. The charm of the Inn - which includes a variety of very differently-appointed rooms - was only surpassed by the location. If you intend to hang out in the Fell's Point area, I can't imagine a better place to stay. We found it to be a comfortable walking distance to all of the Inner Harbor attractions as well. We did not stay over a weekend night, so I really cannot attest to how the noise from nearby bars might affect the Inn when things (like live music) are going later on those nights, but we definitely enjoyed the proximity enough that I would put up with some of that even if it did filter into the rooms. It was not inexpensive, but fairly priced. Will definitely stay there again on future trips.
Cons:This is not really even a complaint, but the first morning we found coffee and continental breakfast laid out in the lobby - and a very nice quaint atrium seating area nearby. There were no waitstaff present and no signs indicating anything about price, etc. so made the reasonable assumption that it was included. We found out after eating that it apparently was not, but when I offered repeatedly to pay they refused to accept it. Since they handled it this way, it is certainly a positive… but a little better communication would have prevented the situation.