What can I say? Hard to go wrong with Best Western, only wish that it was more centrally located but it did a great job for where it was!
3 stars
Best Western Plus Hotel & Conference Center
5625 O'Donnell Street, Baltimore, MD 21224-4630, United States
Baltimore, MD
See location+1 410 633 9500Photos of Best Western Plus Hotel & Conference Center
Overview
BEST WESTERN Plus Hotel & Conference Center is situated in Baltimore and offers an indoor pool. Its premium facilities include a sauna and a fitness room.
A variety of personalized services are available for guests of BEST WESTERN Plus Hotel & Conference Center, such as a concierge, an express check-in and check-out feature and a 24-hour business centre. Staff are available 24/7 and can book tours and tickets. Luggage storage, a ballroom and laundry facilities are also on offer at the hotel.
The comfortable rooms at the hotel offer a refrigerator, heating and tea and coffee making facilities. All are air conditioned and provide a telephone, a radio and ironing facilities.
BEST WESTERN Plus Hotel & Conference Center has an on-site restaurant, convenient for those who wish to dine in. Each evening, guests are invited to wind down in the lounge bar.
The area surrounding the hotel is famous for its vibrant nightlife, with a wide range of places to go for a drink or dance. 1st Mariner Arena, Baltimore Convention Center and National Aquarium are an easy car trip away.
Latest deals for Best Western Plus Hotel & Conference Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Plus Hotel & Conference Center
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Hot tub
- Indoor pool
- Sauna
- Pool towels
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Sofa bed
- Clothes rack
Parking and transportation
- Shuttle service (free)
- EV charging station
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Evening entertainment
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Best Western Plus Hotel & Conference Center
7.6
Good
1689 verified ratings
Wonderful
593
Very good
244
Good
296
Okay
148
Fair
157
Mediocre
69
Poor
182
Summary of reviews
Guests say
Guests appreciated the hotel's location, especially its proximity to attractions like the aquarium and Johns Hopkins medical center. However, numerous complaints arose regarding cleanliness, with reports of dirty rooms, unkempt pools, and issues with staff service. Many guests expressed dissatisfaction with the overall maintenance and service quality, indicating a need for significant improvements.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
2 reviews
All reviews
Pros (+) Brekfast was ok
Pros (+) We were travelling with an infant and cockroaches in the room was the last thing I could ask for. Highly disappointing. Everything else can be ignored but 3 cockroaches no way.
Cons (-) Cleanliness was 0 on 10
Pros (+) The staff was friendly, and the hotel was close enough to downtown Baltimore without being IN downtown Baltimore. The free shuttle was helpful and runs to the Inner Harbor, so that we were able to sightsee without having to drive ourselves and hunt for parking.
Cons (-) Everything was out of order: the hot tub, the sauna, several stalls and sinks in the lobby restrooms... Our room also had a severely crooked picture that I tried to fix, only to find out it was crooked due to a broken bracket and had a nail attached to it. I spent a good couple minutes trying to hang it back in its crooked spot! The couch in our room was also stained, and the hair dryer bag just h...
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Pros (+) horrible rooms smelly, ugly nothing like the pictures loud guess I'm the middle of the day dirty pool
Pros (+) Nothing
Cons (-) Smelled like truck stop. Fuel diesel
Pros (+) Everything! Savvy, the front desk CSR, is awesome! Very personable and talkative. I was given 2 free upgrades to make my family's stay the best that it could be. Full FREE breakfast for the ENTIRE family was included in the very relative can t for the area. $114.00. The Hampton Inn for the same night with the same amenities was $156 according to Kayak. I saved $ and received an awesome experience....
Cons (-) I was satisfied with everything.
Read more
Cons (-) The overall cleanliness of the conference facilities was poor. Ice for drinks came in a tub that hadn't been cleaned or disinfected in weeks or maybe ever. I have a photograph of this item. The service at the hotel restaurant was slow to slower. My pre-ordered SALAD took 45 minutes to arrive at my table. So much for express. Would never choose this venue for a meeting.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's breakfast?
The hot buffet breakfast is highly praised by many guests for its variety and quality. It's a great way to start the day during your stay.
Is the hotel pet-friendly?
Yes, the hotel is very pet-friendly, offering spacious rooms at a great price for guests traveling with pets.
What can guests expect from the hotel's staff?
The staff at the hotel are known for being kind, polite, and helpful, ensuring that guests have a pleasant and comfortable stay.
How is the cleanliness of the hotel's rooms and common areas?
Many guests have praised the hotel for its clean and comfortable rooms, while some have mentioned the need for updates to enhance the overall experience.
Is parking readily available at the hotel?
The hotel offers easy parking, making it convenient for guests to arrive and depart without any hassle.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Several guests recommended choosing rooms on higher floors for better views and a quieter environment.
Consider Bringing Your Pet
The hotel is pet-friendly, and several guests mentioned that the rooms were spacious and accommodating for pets.
Take Advantage of the Free Shuttle
Guests appreciated the convenience of the hotel's free shuttle service, especially for accessing nearby attractions and Johns Hopkins campuses.
Check for Room Maintenance
Some guests experienced issues with room maintenance, such as malfunctioning appliances and cleanliness, so it's advisable to check the room upon arrival and report any issues promptly.
Be Mindful of Noise Levels
Guests staying on lower floors noted that noise from the AC units on the lower roof could be disruptive, so consider requesting a room away from these units.
Verify Room Amenities
Some guests encountered discrepancies between the amenities described and those provided in the room, particularly related to Jacuzzi tubs, so it's recommended to verify room amenities upon check-in.
Plan for Potential Traffic
During events or shows at the hotel, navigating through the hallways might be challenging due to crowds, so plan accordingly to avoid delays.
Check for Additional Fees
Some guests were surprised by a $150 deposit fee at check-in, so it's advisable to inquire about any additional fees or deposits beforehand to avoid unexpected charges.
Explore Nearby Attractions
The hotel offers easy access to various attractions, including Fort McHenry, Fells Point Historic Area, and the National Aquarium, making it convenient for sightseeing.
Consider Room Selection Carefully
While some guests enjoyed spacious and clean rooms, others encountered issues with room size and cleanliness, so it's essential to consider room selection based on individual preferences and requirements.
Location
5625 O'Donnell Street, Baltimore, MD 21224-4630
What's nearby
- Fort McHenry2.1 mi
- Baltimore Museum of Industry2.9 mi
- Baltimore Civil War Museum3 mi
- American Visionary Art Museum3.2 mi
- National Aquarium Baltimore3.3 mi
- Harborplace3.4 mi
- The Baltimore Convention Center3.7 mi
- Peabody Institute3.8 mi
- The Walters Art Museum3.9 mi
- Enoch Pratt Free Library3.9 mi
- Oriole Park At Camden Yards4 mi
- M&T Bank Stadium4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Hotel & Conference Center
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $133 |
Average price (weekend night) | $170 |
When to book a room at Best Western Plus Hotel & Conference Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Best Western Plus Hotel & Conference Center
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Value for money | 7.6 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | Baltimore/Washington |
Distance to airport | 9.7 mi |
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