Duplex 21 Apartment

Guests have praised the big clean rooms and nice design, as well as the functional and properly spaced out apartment.

The staff are very nice and helpful, providing cleaning and hospitality services, and a woman at the hotel was particularly helpful with check-in/out, washing, and cleaning.

The hotel offers a minibar and dining table, but some guests have mentioned limitations in the kitchen facilities and a lack of cooking equipment despite it being advertised as an apartment.

Guests have appreciated the cleanliness and comfort of the apartment, but some have mentioned issues with old and worn-down amenities, as well as a lack of toiletries and cleaning before arrival.

The hotel provides free parking and an airport shuttle, but some guests have mentioned the location being far from the city and public transportation.

Some guests found the location to be isolated and far from public transportation, so it's advisable to have a car or motorcycle for easier access to nearby attractions.

Despite being advertised as an apartment, some guests were not provided with a cooktop, so if you plan on cooking, it's recommended to confirm the availability of cooking facilities before arrival.

Several guests mentioned issues with old TVs, broken chandeliers, and limited toiletries, so it's advisable to check the condition of amenities upon arrival and report any discrepancies to the staff.

If you encounter maintenance issues during your stay, promptly inform the staff, as some guests mentioned that their concerns were addressed effectively.

Some guests noted that the staff had limited English proficiency, so it may be helpful to have a translation app or basic knowledge of Thai for smoother communication.

If you have mobility concerns, it's recommended to verify the availability of the lift, as some guests mentioned that it was not operational during their stay.

If you require extra bedding or specific room arrangements, it's advisable to communicate your preferences in advance to ensure a comfortable stay.

The hotel is located on an isolated street with limited nearby attractions, so it's recommended to plan for transportation and activities in advance.

Some guests experienced delays in being let into the apartment upon arrival, so it's advisable to confirm the check-in process and ensure someone will be available to assist you.

Despite some negative feedback, several guests appreciated the helpfulness and kindness of the staff, so acknowledging their assistance may enhance your experience.