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I put the review all together for the first review

I liked that they gave us a couple of meals and drinks but the meal was not good and not many options especially if we are seated in the back of the plane.

Again on this leg the WiFi wouldn't work. The seats were comfortable with adequate cushion and space between seats for my legs. Very nice 3-hour flight.

Everything was great, however the seats in the back are very small. Not as Comfortable as I would have liked.

Excellent food. Good service. Crammed Premium Economy seats. I Asked to change seats during check in. They told me the flight was fully booked. But on board I saw empty seats where I could have been easily relocated.

Good. Please add a non- applicable category to your questions.

Amazing crew, excellent food, business class seats seem a bit dated but are super comfy even for a very tall person. If continuing onto Taipei, the stopover in Bangkok is a bit annoying (queue at security) though the lounge is decent.

Boarding is fast and easy for economy class, food was ok baggage policies are good

Everything was fantastic! It was a short flight but the crew really went above and beyond to make it a great flight. I felt cared for with EVA.

Delayed due to no fault of flight crew. Efficient and worked well together.

I was expecting to fly in a Japanese airline because that what I bought, very disappointed finding out the change of airline without any explanation.

Excellent. There were setbacks, but it had nothing to do with the crew. Mostly, mechanical which delayed our flight.

The flights with ANA were great. The flights with United, not so much.

It was so disappointed trip by unexpected company's fault delay. It had taken 3 hours delay for mechanical maintenance plus another 3 hours for bad weather.

One of the business class panels where we were sitting was broken and it didn’t close. Therefore, the be privacy was limited.

SEA HND sector internet only worked for the last 2.5hrs of flight….. never had this kind of incident with other airlines

12 of the 14 hours were in the dark, all during daylight. Didn’t use my light because it disturbed other people it was illuminating. 14 hours sitting upright in a cramped space was horrible.

I’ve always had pleasant experiences with ANA and that has made me a loyal customer.

UA discouraged people to choose seat on economy class by charging about three times of another airlines. For example, ANA will charge USD60 to choose an aisle seat but UA is charging USD 219.

Service is great. Seat is ok. Not much storage room and seat is hard but seat topper was nice. Cabin was very warm most of the flight. Washoku Food was good.

Waited a long time at JFK to board with no information being readily available.Left about 45 minutes late and it was 2:45 AM in JFK.Nothing todo. Second deck of the Airbus is more comfortable or seems that way because there is less people. Food was OK. The food on secondleg was better as we had ordered it before hand. We thought we had did that on the long first leg but we were told we did not. Cabin crew was generally nice. There are people who lean back when eating as they wait for food to be delivered and know no one will check -- drag. TV selection was awful movies OK. Comfortable all in all.

Not enough seat cushion. Butt was hurting especially on long flight. Not enough movie selection. Entertainment was outdated. Coffee served was cold. Other than that flight was good.

Humm, I should have known that the seat I peaked on my flight from Inchon to Manila was designed for a toddler or very small person.

The staff hold my luggage to steel and exchange my stub, i was very disappointed.

Kayak uses scammer sites to steal money from their victims.

Kayak along with airfare assay are attempting to steal my money. Charges are being pressed.

Customer service and attention to details. The food was good.

When one asks for water because they are dehydrated, bring more then a sip or two in a small cup. Bring them a whole bottle.

I’d have rated Asiana good except an unfortunate incident in which I felt one of your employee didn’t really help us. During the first leg of the trip, the flight from LAX to ICN, I left my backpack on the plane. When I realized, I reported to one of your employee who promised me that it’d be taken care of, that my backpack will be there at HCM city. When we arrived there, HCM people had no idea and my backpack was still at Incheon airport who denied any knowledge whatsoever. I was left in the cold and felt helpless. I was very disappointed. I’d like someone to look into this and let me know.

It was all perfect and very pleasant for such long flights

Very crowded and the economy seats were the smallest and with the least legroom I have ever experienced. Cabin staff were excellent although the food service was chaotic as they were being each person their food individually instead of from the wagon.

Delta is the best. It was all very easy and on time.

The cabin and bathroom experience was poor as the cabin and bathroom were dirty and showed signs of an older plane that had not been updated for Customer’s, comfort and health. There was gum on my seat when I arrived and dirt spots around the fan and light controls. The flight was almost entirely full, so there was no way I could be moved from my seat. Th bathroom had the peeling paint.

Wifi worked inconsistently; outlet to charge computer did not work.

Gate agent in LAS named Juliett should win an award for excellent customer service.

Gate agent and flight attendants were efficient, but more stern than warm.

The only issue is that the plane was HOT. This was not the case on my first flight so not sure why, but thankfully I had a portable fan with me. Everything else was great!

13 hour delay stuck in Detroit and missed a day of meetings. It was terrible

My flight was so delayed I would’ve missed my connection and had to cancel my trip

Seemingly unnecessary delays were compounded by a lack of communication from the flight crew which turned a four hour delay into an overly stressful experience.

Return flight was perfect. All on time and no hiccups. However, going was another story. I don't blame United for the weather, but I am rather disappointed in its response to my getting stranded in my layover city for the night. United gave me a $20 food voucher. That's it. But besides this policy, the employees were incredibly helpful rerouting me to my final destination in Fort Lauderdale, FL. So overall, 8 out of 10. 10 out of 10 for flight comfort, inflight service and before flight service. 5 out of 10 for layover handling.

Quinoa chocolate cookies are my favorite! Would be nice to have internet service like American

Better management of the boarding process. Is there any way you could forward all the window seats first? That's the Way Reno Air used to do it, and they had the fastest boarding in the industry!

Old plane, no amenities. Very abrupt landing. Unnecessarily long taxi time.

The flight was for my mom in wheelchair the staff in Newark wer not friendly took a long time to even get a wheelchair she almost missed her flight because they finally got a chair few minutes before boarding they had to rush her to the gate. They took her carryon and checked it as a bag told her don’t worry free of charge but they charge the credit card anyway. She also told me the seats are not comfortable at all as if they were broken she could feel the bars in the seat SFO staff was much better overall she had the worst experience

Wifi is very frustrating - could not connect and therefore unable to work on the trip

Entertainment was great. Seats were good. They did not have my pre-ordered hot food product available but did comp me something cold in place of the item.

Premium economy was worth it. Great seats and good food.

Staff members were not helpful they ignored all calls for an attendant.

Is ANA airlines not united airlines, ANA airlines crew working professionally , more services providing, happy face to service customer