I just needed a place to stay for the night and it’s basically the only hotel close to Sugar or Beech Mtn. The room was very clean and comfortable. I will come again.
2 stars
Best Western Mountain Lodge at Banner Elk
1615 Tynecastle Highway, Banner Elk, NC 28604-9708, United States
Banner Elk, NC
See location+1 828 898 4571Photos of Best Western Mountain Lodge at Banner Elk
Overview
Best Western Mountain Lodge At Banner Elk provides a charming setting while in Banner Elk. It also offers an outdoor heated pool, free Wi-Fi and a ballroom.
This 3-star hotel provides a 24-hour reception, an express check-in and check-out feature and a BBQ/picnic area. A gym can be readily accessed by guests wishing to keep up their exercise regimes while away.
There are 100 rooms at Best Western Mountain Lodge At Banner Elk, each providing all the essentials to ensure a comfortable stay. They are also fitted with a refrigerator and a microwave.
Latest deals for Best Western Mountain Lodge at Banner Elk
Amenities at Best Western Mountain Lodge at Banner Elk
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by stairs
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Things to do
- Hiking
- Board games/puzzles
- Golf
Pool
- Heated pool
- Outdoor pool
- Pool towels
Parking and transportation
- Free parking
- Private parking
Outdoor
- Grill
- Garden
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Mountain Lodge at Banner Elk
8.1
Very good
974 verified ratings
Wonderful
454
Very good
210
Good
145
Okay
71
Fair
43
Mediocre
18
Poor
33
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, as well as the good breakfast options. However, many mentioned the need for renovations, with complaints about cleanliness, bed comfort, and outdated facilities.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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8.1 out of 10
784 reviews
7.3 out of 10
28 reviews
10 out of 10
1 review
9.2 out of 10
5 reviews
All reviews
Pros (+) Room was clean and comfortable, but the best thing was the staff. Very friendly ever though we arrived at 1 am. The next morning at breakfast the staff member pointed out everything they had and was very friendly. Made us feel right at home. Next morning at breakfast was the same nice lady. She took our used plates aa soon as we finished with them and walked to all the tables to check on all the p...
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Pros (+) Staff was very friendly and accommodating. Room was clean and comfortable. Proximity to both Sugar Mountain and Beech mountain is nice. Mini fridge in the room for drinks. Most importantly, I would gladly stay here again.
Cons (-) Ok, so this is a bad that isn't so bad. They were redoing floors and making some other updates to the facilities which was a minor inconvenience but once completed the place will be nicer for the effort. They were close to being finished.
Pros (+) Hot tub in the connecting suite room.
Pros (+) staff was friendly and helpful Good location...free breakfast
Cons (-) No elevators... Only one ice machine for the whole complex and it's downstairs and we were on the second floor. Bed was uncomfortable. No fan in bathroom. Hard to find outlet for my CPAP machine.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season at the hotel is in September, offering a great time to enjoy the beautiful location and the nearby attractions.
How is the quality of the beds at the hotel?
While some guests found the beds uncomfortable, many others mentioned that the beds were comfortable and clean, providing a good night's sleep.
Is parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests to park their vehicles during their stay.
What can guests expect from the breakfast at the hotel?
Many guests praised the fantastic grab-and-go breakfast, while some mentioned that the breakfast was good and provided a variety of choices.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is clean, with some noting that the rooms were clean and comfortable, and the staff was helpful in maintaining a clean environment.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Mountain Views
Guests recommend choosing a room with a mountain view for a picturesque experience.
Consider Bringing Your Pet
The hotel is pet-friendly, so if you're traveling with a furry friend, this could be a convenient option.
Check for Renovated Rooms
Some guests mentioned that the rooms have been recently updated, so it might be worth inquiring about this when booking.
Be Mindful of Room Selection
Guests noted that some rooms may have outdated facilities, so it's advisable to check for recent renovations or request a modernized room.
Enjoy the Grab and Go Breakfast
Many guests appreciated the hotel's breakfast offerings, particularly the grab and go options, which were well-received.
Take Advantage of Nearby Activities
The hotel's proximity to skiing, restaurants, and scenic spots makes it a convenient choice for those looking to explore the area.
Request Housekeeping if Needed
While some guests mentioned limited housekeeping due to COVID-19, it's possible to request this service if required during your stay.
Consider Bringing Your Own Snacks
A few guests suggested bringing your own snacks, as the vending machines on-site were reported to be outdated.
Inquire About Internet Connectivity
Some guests experienced weak Wi-Fi signals in their rooms, so it might be helpful to check on this aspect before your stay.
Be Prepared for Outdoor Room Access
As some rooms have outdoor entrances, it's advisable to be mindful of this when making a reservation.
Location
1615 Tynecastle Highway, Banner Elk, NC 28604-9708
What's nearby
- Banner House Museum0.8 mi
- Lees-McRae College1.2 mi
- Hawksnest Resort2 mi
- Banner Elk Winery2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Mountain Lodge at Banner Elk
Low season | March |
|---|---|
High season | December |
Average price (weeknight) | $143 |
Average price (weekend night) | $220 |
When to book a room at Best Western Mountain Lodge at Banner Elk
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Best Western Mountain Lodge at Banner Elk
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Value for money | 7.8 |
|---|---|
Distance to city center | 1.2 mi |
Everything you need to know for your stay in Banner Elk
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