Luna Volcan, Adventure Spa

Guests can expect delicious food at Luna Volcán, Adventure Spa, with a variety of options available. Some guests have mentioned that the menu doesn't have many vegetarian options, but overall, the food is described as very delicious.

The beds at Luna Volcán, Adventure Spa are described as fantastic and super comfortable by guests. The rooms offer elegant décor and superb 5-star amenities, ensuring a comfortable stay.

Yes, Luna Volcán, Adventure Spa offers free parking for guests, providing convenience and ease of access for those traveling by car.

The high season at Luna Volcán, Adventure Spa is in February, offering an ideal time to experience the stunning location and grounds. However, guests may also enjoy a visit during the low season in March for a more tranquil experience.

The hotel maintains a high standard of cleanliness, with guests praising the well-maintained property and the staff's attention to detail. However, some guests have mentioned the need for improvements in certain areas, such as the cleanliness of the pools.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the hotel can get crowded during weekends, leading to overcrowded pools. Consider visiting during weekdays or off-peak seasons for a more peaceful experience.

Guests highlighted that the prices for excursions arranged by the hotel were higher compared to local guides. It may be beneficial to research and compare prices before booking through the hotel.

Guests enjoyed the spa facilities and services, particularly the massages and treatments. However, some mentioned a lack of paperwork for health history, so it's advisable to inquire about this before booking spa treatments.

While some guests praised the food, others noted limitations and additional charges for certain meal options. It's recommended to clarify meal inclusions and any extra costs beforehand.

Guests suggested being cautious when relying solely on hotel staff recommendations for external tours, as experiences may vary. It's advisable to conduct personal research and gather multiple opinions.

Some guests appreciated the spacious and comfortable rooms, while others mentioned the absence of certain amenities like TV and air conditioning. It's recommended to review room features before booking.

The hotel's proximity to attractions such as Banos Park and Church of the Virgin of the Holy Water makes it convenient for guests to explore the area. Consider planning visits to these nearby attractions.

Some guests mentioned unexpected requests for cash payments instead of using room cards, causing inconvenience. It's advisable to clarify payment procedures and any additional charges in advance.

As the weather can be unpredictable, guests appreciated the availability of heated pools, allowing them to enjoy the water even in cooler temperatures. Consider utilizing the heated pools for a relaxing experience.