Services and conveniences
Basics
Kitchen
Accessibility and suitability
General
Bathroom
Things to do
Dining
Media and entertainment
Health and safety
Laundry
Bedroom
Workspace
Spa
Family friendly
Parking and transportation
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The hotel offers a varied and delicious breakfast with vegan options, interesting and healthy food, and a great coffee selection. The breakfast room is beautiful, and the staff are happy and helpful.
How is the hotel's staff and customer service?
The staff are incredibly friendly, helpful, and accommodating. They make nice gestures, are very kind, and go above and beyond to assist guests, even in unexpected situations like flight cancellations.
What are the hotel's unique amenities?
The hotel provides a spa and wellness center, with a sauna and massage facilities, as well as a free minibar with delicious organic drinks in the rooms. Additionally, guests receive passes for public transportation.
Is the hotel conveniently located for transportation and sightseeing?
The hotel is right across from the Basel SBB main station and adjacent to central tram stops, making it convenient for local transportation. It also provides free passes for using the trains and trams, making sightseeing easy and cost-effective.
How is the cleanliness and comfort of the hotel's rooms?
The rooms are very comfortable, clean, and well-appointed, with cozy beds and a spacious layout. The hotel also offers allergy-free rooms and hypoallergenic pillows for guests' comfort.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room on Higher Floors
Some guests recommended choosing a room on higher floors to avoid noise from the street and nearby tram station.
Take Advantage of Free Public Transportation Passes
The hotel provides guests with passes for using the trains and trams, making it convenient for exploring the city.
Consider Bringing Earplugs
A few guests mentioned that noise from the street and nearby tram station could be bothersome, so bringing earplugs might be helpful for light sleepers.
Explore Nearby Attractions
The hotel's central location near the train station and tram stops makes it easy to access nearby attractions such as the Fasnachts-Brunnen, Kunstmuseum Basel, and Zoo Basel.
Request a Fan for Upstairs Rooms
Guests staying in the upgraded Gorgeous Room on the 4th floor recommended requesting a fan if the air conditioning does not adequately cool the upstairs area.
Enjoy the Complimentary Minibar
The hotel offers a free minibar with a selection of drinks, providing a delightful perk for guests.
Take Note of Room Size
Some guests mentioned that the single rooms were a bit small, so it may be worth considering room size when making a reservation.
Appreciate the Art Nouveau Decor
The hotel's strong Art Nouveau identity and beautiful art throughout the property were highlighted as standout features by several guests.
Make Use of the Spa and Sauna
Guests enjoyed the hotel's spa and sauna facilities, providing a relaxing experience during their stay.
Check for Special Offers
Some guests recommended checking for special offers or packages to ensure the best value for the price paid.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | September | $279 | $263 |
Cheapest month to stay with an average 33% drop in price. | Most expensive month to stay with an average 25% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 0.6 mi | Basel EuroAirport Swiss | 4.1 mi |