Vetrelax Basildon House

The hotel offers free parking and private parking for guests, ensuring convenient and secure options for parking during your stay.

The hotel management takes cleanliness seriously and is committed to addressing any concerns. Efforts are made to ensure that the accommodation is well-maintained and clean for a comfortable stay.

The hotel is dedicated to providing comfortable sleeping arrangements, and measures are taken to ensure the quality of the beds meets the expectations of our guests.

The hotel does not provide food services, but guests have the convenience of a fully equipped kitchen to prepare their meals, offering flexibility and control over their dining experience.

Visitors may want to consider the feedback from previous guests and the hotel's commitment to addressing concerns before planning their stay. It's advisable to check for updates on the property's condition and services before making a reservation.

Some guests mentioned that the property is located in a council estate in Laindon, which they found to be less than desirable due to safety concerns and the surrounding environment.

Several guests reported that the property was not clean upon arrival, with issues such as dirt, unclean kitchen and bathroom, and even a large knife left in the bedroom. It's advisable to confirm the property's cleanliness before booking.

Guests have reported safety concerns, including the presence of a large knife in the bedroom and the surrounding area being frequented by youngsters causing havoc. Families with children may want to consider these factors before booking.

Some guests mentioned that the staff seemed unreliable, only responding late at night or early in the morning. It's important to consider the responsiveness of the staff when planning your stay.

There were reports of someone banging on the door after 11 pm, causing distress to the guests. Consider the potential for noise disturbances when making your booking.

Several guests reported that the property did not match the advertised pictures, with issues such as uncleanliness, broken furniture, and mold in the bathroom. It's advisable to inspect the property's condition thoroughly before confirming your reservation.

Some guests mentioned the lack of essential amenities such as cooking utensils, Wi-Fi not working, and no hand wash provided. Ensure that the property offers the necessary amenities for a comfortable stay.

Given the numerous negative reviews citing cleanliness, safety, and reliability concerns, it may be prudent to explore alternative accommodation options in the area.

Guests reported the presence of flies, a grimey environment, and an abandoned house-like garden view. Consider the surrounding environment and its impact on your stay.

Due to the varied experiences reported by guests, it's advisable to review the cancellation policies thoroughly before making a reservation, in case you need to make changes to your booking.