Bass Hill Hotels

Quite close to the airport Small room the fire alarm ringed at 5am

My room smelled, was tiny, and there was no privacy out my window which faced across the parking lot to a busy Krispy creme.

The Ibis Budget Hotel is close to the airport and there are a lot of fast food restaurants nearby. You can park in front of the hotel for 15$ per night. If you're taking a shower the whole floor of the bathroom gets wet, very inconvenient. There were a lot of ants in our room, but we got a new room with the same problem. I recommend to stay only one night if you really have to.

At least it is clean Too many Staff was rude and incompetent - gave me the wrong room number n key card A silly design in shower causes false fire alarm easily Bed is not fixed but on wheels Make sure you have the right rate as one for day and one for overnight

no coffee/tea facilities, no toiletries, very poor standard, very basic, not what was expected. Only good side was convenience to airport.

Close to airport The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.

Convenience to SYD airport Walls too thin. Able to hear everyone else using their toilets all through the night.

staff were friendly, helpful. room was clean and tidy. close to central station so easy to get around. the pillows were abit on the hard side.. other than that was good.

Clean, quiet and safe (close to police station). Staff weren't very friendly. Do not refill soaps every day. Location is not good (about 15 minutes from the central station). Although it was our honeymoon we did not get even a congratulation card (and was suggested to purchase an upgrade in full price). Breakfast was very poor.

Close to most facilities, hotel was clean and room as well. Some of the staff weren't very customer service orientated.

Handy to railway station, markets, china town The floor was wet because people came in dripping from the rain outside, ramp was very slippery almost slid over.

very convinient location front desk was under staffed during our stay. waited for 15 minutes to check-out

The hotel was in a good location. I could walk to any attraction that I wanted or walk to the train station which was right across the street. The view from the roof-top pool was really amazing. I did not think it would be that good. The breakfast at the bar was above average; however, it was pricey. I liked the ambiance of the restaurant. You could sit and people watch. Overall, the hotel was average for the price. Their cleanliness was slightly above average. If you book this you will not be disappointed. I did not like the bathroom. They do not show a good picture of the bathroom for a good reason. The shower has a glass enclosure that runs only half the length of the shower. The floor of the shower is only recessed by no more than a 1/4 inch for the rest of the floor. So, what does mean? Water would go everywhere. The floor seemed to be continually wet. However, they would come in and clean it every morning. They had to or I would have been thoroughly annoyed.

Good location near central station and transport facilities, shops and bars.

New room was great Price for new year stay, on going renovation

bay view (you need to pay extra for that), you can walk on the long beach terrible cleaning, very old hotel needs a major renovation, common corridors and the room is smelling.

The late checkout Proximity to restaurants/cafes Size of room The view out the window The cost of the buffet and a la carte menu at the restaurant

The Restaurants & Cafes in the Area are great, the people in them understand customer service & great food. The room looked run down & is need of a refurbishment, the bed was saggy, the TVs too small, the carpet was worn in sections & the overall cleanliss of the Hotel needs to be addressed post haste. For the price we paid, we were not impressed at all. The Bar staff, especially the Duty Manager on Saturday afternoon, were not friendly & appeared to be disinterested in the customers. We paid for a Bay View Suite, but all we saw without going onto the Balcony, was the Unit blocks accross the road. Very disappointed overall!

Very nice Yes,no pick up the dinner platte,the dirty dishers stay in the all way all night,not so good

Ambience and location

It was our honeymoon and it was close to our reception and it was in a classic style.

Staff were very friendly and accomodating of late check out Taxi took 1 hour to arrive at hotel and found a stray hair in the bed

I was there for busnies in that area so that's the only thing 1-staff one of the staff was realy rude,2- they at lease have safer in the room.3- no suop to use.3- with this money you pay at lease they shlud have some one to help us to carry the bags or trolly , i can not belive they charge 30 usd to use internet per day inc wifi , I rate this hotel no more thn 2 star are it's not worth the money you pay

Early check-in Cleanliness, most particularly floors & furniture.