Bass Hill Hotels

Comfort of the room was excellent.

Ants and chewing gum all over the tables at breakfast. Very disapointing, could have been a lot cleaner.

absolutly nothing. it is not a 4 star hotel as advertised

the room was a three star. there wasnt even a towel for my son. the breakfast was very poor.

I particularly liked the friendliness and help provided by staff

No comment

I stopped by the hotel several times throughout the day, but the door was always locked--The main door, the one that says to ring the bell for help. I couldn't get anyone via email or the phone and so had to walk all my luggage to a new hotel. Terrible!

The staff was EXCELLENT! Every person I interacted with at the desk was professional, friendly, and helpful.

I think the lounge is over another restaurant and the aromas from that restaurant were a bit strong. But that was MINOR compared to the location, staff, cleanliness and interesting architecture of the bldg.

It's location in the city was what I liked best

the design of the rooms

we booked online for 3 people for $239 and when we went to the counter she charged us $274est and didnt have a reason why.I feel like we were trying to be ripped off

Staff were friendly and knowledgable.

Nothing.... Everything was to the standard we were expecting.

Close to airport

The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.

It's very convenient to the Sydney airport; otherwise nothing too special. If you just want somewhere to stay before an early flight, it fits the bill, though staying near Central Station or Redfern would be almost as convenient.

They really nickel-and-dime you: charging for wifi, for breakfast ($12 is way too much for what they provide, even in Sydney) and charging for a shuttle for the airport. I hate it when hotels do that.

Very central to Darlinghurst and Surry Hills

Pool noise, but was not an issue for me. I was a heavy sleeper.

Great location walking distance from train station

We stayed at the hotel because of its convenience in being located close to Sydney International airport

Nothing - all AOK

The proximity of the hotel to the Sydney airport.

The $250 price tag per night was very excessive. Will stay at cheaper hotel in future. Hotel interior needs upgrading especially the carpets. No access to the fitness area or indoor pool unless we paid extra money. This was not specified when I made the booking.

the hotel staff as usual were excellent, the rooms are great

I have stayed in this hotel before and always found it to be of the highest quaility, this time ther was was ono mini bar I found this strange and disappointing for a hotel of this stature

Location was great, hotel was clean, very nice room, better than I thought, I booked a twin but got 2 queen beds, was a beautiful room

was next to the staff laundry or tea room or something which was very loud on sat morning

Mainly the location and the fact that there was parking eventhough it was a bit tight for medium size sedans and anythig bigger

The meals were budget and reflected as much in the flavor

The hotel was in a good location. I could walk to any attraction that I wanted or walk to the train station which was right across the street. The view from the roof-top pool was really amazing. I did not think it would be that good. The breakfast at the bar was above average; however, it was pricey. I liked the ambiance of the restaurant. You could sit and people watch. Overall, the hotel was average for the price. Their cleanliness was slightly above average. If you book this you will not be disappointed.

I did not like the bathroom. They do not show a good picture of the bathroom for a good reason. The shower has a glass enclosure that runs only half the length of the shower. The floor of the shower is only recessed by no more than a 1/4 inch for the rest of the floor. So, what does mean? Water would go everywhere. The floor seemed to be continually wet. However, they would come in and clean it every morning. They had to or I would have been thoroughly annoyed.

very convinient location

front desk was under staffed during our stay. waited for 15 minutes to check-out

The hotel receptionist I believe was called George went out of his way to help u's with a late check out and kept our bags safe as we were not flying until late that evening. He was exceptionally friendly and helpful and is a credit to the hotel.

cost and location

parking

Close to most facilities, hotel was clean and room as well.

Some of the staff weren't very customer service orientated.

size od the room

poor quality TV image - no Digital channels

Very close to university, very kind people. I booked a wrong room which was changed without extra fees.

Uncomfotable bed. Very limited facilities.

Quiet central location in Randwick.Close to beach,shops, restaurants.Good size room and lovely court yard.

Lodge is located close to shopping centre and cafes, so finding a place to eat at was no problem. Within walking distance of beach and easy to source local transport.

Rooms on lower level was a bit small.

It was very convienient to what we had planned for the w/e. close to public transport, shops and the wonderful beaches. thank you

room a bit small, but that was ok, we only needed it to sleep.

Although it is situated near a big road , it still was quiet which is positive

The basin was all marked but the worst was what happened in the middle of the night. Our toilet systern shattered on the floor during the night without reason . We called the night concierge and told him that it was dangerous to leave the debris on the floor as we needed to use the toilet during the night .He told us where the public toilet was in the hotel . When we said we would still need to use the bathroom to have a wash in the morning and we could get hurt, he went away and came back with a broom that he handed to us. We had to sweep the bathroom floor ourselves. It's inadmissable. He should at least have cleaned the floor and perhaps try to get us a discount to keep a customer happy.

Staff very friendly and helpful. Sizeable and quiet Rooms.

Interior of the rooms look tired. Only continental breakfast starting from 07.30. No Lunch, Dinner, or Room Service available. 1 Channel reception on TV.

Close to shops, bars, food. Friendly staff as well

Small rooms, but you pay what you get for so I am satisfied.

I think the was excellent. Staff were obliging and helpful. Loved the outlook in the dinning room.

The carpet in the room we were given was filthy, it turned me off stating there gain. The rest of the room was ok for th money we paid.

Pleasantly surprised,expecting poor quality because of price...exceeded my expectations.Will always stay at Formula1 now...as being a pensioner the dollar is important...and also comfort!!!

I liked everything about it could not fault it at all...Excellent!!!

immediately moved to another room as the door handle was missing from bathroom, new room had a toilet leaking all over the floor

One of the best hostels you can go. Clean, well organized, big kitchen, awesome roof terrace, fantastic location and still peaceful enough to have a good night.

The staff was very friendly and helpful, ready to answer any question. The other guests were fabulous and great to talk to :)

The internet service was slower than dial-up. I also didn't like having to pay for a towel ($4 + $10 refundable deposit) or to store my bag for an hour or so ($5).Other than that, everything was great.