Comfort Suites, Bay City Hotels from $103

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 95 reviews

Service

9.9 "World class service."
Comfort

8.7 "Comfort level is high."
Cleanliness

8.4 "Generally very clean."
Amenities

8.2 "Amenities are good."
Room

7.7 "Nice rooms."

Overall Rating

Based on 20 reviews

Service

9.9 "World class service."

10.0 "100% found the staff to be very friendly."
Cleanliness

8.6 "Generally very clean."
Room

8.0 "Rooms are great."

Overall Rating

Based on 47 reviews

Service

9.9 "World class service."
Comfort

8.6 "Comfort level is high."

7.9 "79% said the beds were comfortable."
Cleanliness

8.0 "Generally very clean."

7.4 "74% said rooms were clean."
Room

7.5 "Nice rooms."

7.4 "74% said rooms were clean."

7.9 "79% said the beds were comfortable."
Breakfast

5.8 "Breakfast is mediocre."

Overall Rating

Based on 26 reviews

Service

9.9 "World class service."

10.0 "100% found the staff to be very friendly."
Cleanliness

8.5 "Generally very clean."

8.0 "80% said rooms were clean."
Room

7.8 "Nice rooms."

8.0 "80% said rooms were clean."

Hotel type

Family Hotel

Guests think this is a family-friendly hotel.

Good to know

"Comfortable beds"

"Clean hotel facilities"

"Friendly service"

"Spacious rooms"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

9.0

review from

Very friendly and accommodating front office and breakfast room staff. Rate was good. Nothing too serious: Toilet was very dirty in areas that aren't seen at first glance; no stayover service to the room whatsoever even though I was out all day. One bed was very 'squeaky.'

Reviewed Sep 2016 by Verified Hotel Guest
8.0

review from

This was a phenomenal room! Beautiful, big, wonderful bed! Check in was a breeze. Breakfast was very limited. Coffee empty at 8:30am. Off brand cereals tasted stale, more than half the tables were sticky and dirty, yogurt had only 1 flavor with only 3 packages. We couldn't find anyone to check out with. Rang the bell but no one came

Reviewed Feb 2016 by Verified Hotel Guest
10.0

review from

Clean No

Reviewed Feb 2016 by Willa
6.0

review from

Comfortable bed & pillows. Adequate amount of towels. Breakfast was a little disappointing.

Reviewed Jan 2016 by Verified Hotel Guest
9.0

review from

The hotel was clean, there was lots of space in the room and the staff was friendly. The lobby decor is dated and could use some modernization.

Reviewed Dec 2015 by Verified Hotel Guest
10.0

review from

Staff is great and hotel is very well kept. Amazing experience. No.

Reviewed Dec 2015 by Kelly
10.0

review from

Received a 5 star service from the front desk staff on my late arrival. My room was very clean and comfy! My family enjoyed the breakfast! Breakfast are was also spotless! I will be getting a room at Comfort Suites anytime I am in the Bay City area! Nothing to complain about!

Reviewed Nov 2015 by Job
10.0

review from

Great hotel, very nice staff and super clean facility. Would definitely recommend!

Reviewed Sep 2015 by Leeann
8.0

review from

This guest did not leave comments about this hotel.

Reviewed Jun 2015 by Verified Hotel Guest
9.0

review from

This guest did not leave comments about this hotel.

Reviewed Jun 2015 by Verified Hotel Guest
10.0

review from

Rooms very clean and friendly staff

Reviewed May 2015 by Jody
6.0

review from

This guest did not leave comments about this hotel.

Reviewed Mar 2015 by Stephanie
7.0

review from

I like the layout of the room. Especially the separate sitting area. Liked the mini fridge and microwave. The Breakfast was good. The staff was nice. Lacked complete cleanliness. The walls were chipped and stained. There was a musty smell.

Reviewed Oct 2014 by Verified Hotel Guest
5.0

review from

All appliances and plumbing worked (tub collected a bit of water). There were no missing or burned out lightbulbs. The lamps were plugged in, so I didn't have to do any gymnastics to get light. A/C worked well. This hotel suffers from the same problem many do: thin walls. From one neighbor's room, I could hear exactly what was on their tv. From the other neighbor I was treated to an all-nighter of snoring. Vomit in the elevator was not cleaned immediately.

Reviewed Sep 2014 by Sarah
7.0

review from

Staff at the front desk were welcoming and sincerely helpful. Cabinet surrounding the ministries was cheap and annoyingly awkward.

Reviewed Mar 2014 by Verified Hotel Guest
5.0

review from

clean and large room they claimed the hot was not working do to storms but it was sunny. The pool area and hot tub were closed and I was looking forward to using them.

Reviewed Oct 2013 by Verified Hotel Guest
10.0

review from

I stayed at this location this past week for 2 nights and it was perfect. I received their upgraded King Suite and it had everything i wanted. The hot breakfast was very filling. They had scrambled eggs, sausage links, and bacon the first morning and biscuit/gravy, omelet, and sausage the second. I will definitely stay here again when i visit Bay City again.

Reviewed May 2010 by Anonymous

9.0

review from

Very friendly and accommodating front office and breakfast room staff. Rate was good. Nothing too serious: Toilet was very dirty in areas that aren't seen at first glance; no stayover service to the room whatsoever even though I was out all day. One bed was very 'squeaky.'

Reviewed Sep 2016 by Verified Hotel Guest
8.0

review from

This was a phenomenal room! Beautiful, big, wonderful bed! Check in was a breeze. Breakfast was very limited. Coffee empty at 8:30am. Off brand cereals tasted stale, more than half the tables were sticky and dirty, yogurt had only 1 flavor with only 3 packages. We couldn't find anyone to check out with. Rang the bell but no one came

Reviewed Feb 2016 by Verified Hotel Guest
10.0

review from

Clean No

Reviewed Feb 2016 by Willa
9.0

review from

The hotel was clean, there was lots of space in the room and the staff was friendly. The lobby decor is dated and could use some modernization.

Reviewed Dec 2015 by Verified Hotel Guest
10.0

review from

Staff is great and hotel is very well kept. Amazing experience. No.

Reviewed Dec 2015 by Kelly
10.0

review from

Received a 5 star service from the front desk staff on my late arrival. My room was very clean and comfy! My family enjoyed the breakfast! Breakfast are was also spotless! I will be getting a room at Comfort Suites anytime I am in the Bay City area! Nothing to complain about!

Reviewed Nov 2015 by Job
10.0

review from

Great hotel, very nice staff and super clean facility. Would definitely recommend!

Reviewed Sep 2015 by Leeann
8.0

review from

This guest did not leave comments about this hotel.

Reviewed Jun 2015 by Verified Hotel Guest
9.0

review from

This guest did not leave comments about this hotel.

Reviewed Jun 2015 by Verified Hotel Guest
10.0

review from

Rooms very clean and friendly staff

Reviewed May 2015 by Jody
10.0

review from

I stayed at this location this past week for 2 nights and it was perfect. I received their upgraded King Suite and it had everything i wanted. The hot breakfast was very filling. They had scrambled eggs, sausage links, and bacon the first morning and biscuit/gravy, omelet, and sausage the second. I will definitely stay here again when i visit Bay City again.

Reviewed May 2010 by Anonymous

7.0

review from

I like the layout of the room. Especially the separate sitting area. Liked the mini fridge and microwave. The Breakfast was good. The staff was nice. Lacked complete cleanliness. The walls were chipped and stained. There was a musty smell.

Reviewed Oct 2014 by Verified Hotel Guest
7.0

review from

Staff at the front desk were welcoming and sincerely helpful. Cabinet surrounding the ministries was cheap and annoyingly awkward.

Reviewed Mar 2014 by Verified Hotel Guest

6.0

review from

Comfortable bed & pillows. Adequate amount of towels. Breakfast was a little disappointing.

Reviewed Jan 2016 by Verified Hotel Guest
6.0

review from

This guest did not leave comments about this hotel.

Reviewed Mar 2015 by Stephanie
5.0

review from

All appliances and plumbing worked (tub collected a bit of water). There were no missing or burned out lightbulbs. The lamps were plugged in, so I didn't have to do any gymnastics to get light. A/C worked well. This hotel suffers from the same problem many do: thin walls. From one neighbor's room, I could hear exactly what was on their tv. From the other neighbor I was treated to an all-nighter of snoring. Vomit in the elevator was not cleaned immediately.

Reviewed Sep 2014 by Sarah
5.0

review from

clean and large room they claimed the hot was not working do to storms but it was sunny. The pool area and hot tub were closed and I was looking forward to using them.

Reviewed Oct 2013 by Verified Hotel Guest

Comfort Suites

Top Family Hotel

$103+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews

Comfort Suites Top Family Hotel

$103+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews

Comfort Suites

Top Family Hotel