Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Excellent value."
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9.4 "World class service."10.0 "100% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
8.6 "Generally very clean."7.6 "76% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
8.3 "Vibe was good."
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8.0 "Amenities are good."8.0 "80% thought the
building was wonderful ." -
2.1 "Disappointing internet connection."
Overall Rating
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9.3 "World class service."
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7.2 "Nice rooms."
Overall Rating
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9.4 "World class service."
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8.3 "Generally very clean."7.2 "72% said
rooms were clean ." -
7.9 "High comfort."10.0 "100% thought
rooms were spacious ." -
7.7 "Good breakfast."
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7.6 "Nice rooms."10.0 "100% thought
rooms were spacious ." 7.2 "72% saidrooms were clean ."
Overall Rating
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9.5 "World class service."10.0 "100% found the
staff to be very friendly ." -
8.6 "Generally very clean."7.7 "77% said
rooms were clean ." -
7.6 "Nice rooms."7.7 "77% said
rooms were clean ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
Friendly staff. Good breakfast.
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10.0review from
It wuz very clean and quite No
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9.0review from
Very friendly and accommodating front office and breakfast room staff. Rate was good. Nothing too serious: Toilet was very dirty in areas that aren't seen at first glance; no stayover service to the room whatsoever even though I was out all day. One bed was very 'squeaky.'
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8.0review from
This was a phenomenal room! Beautiful, big, wonderful bed! Check in was a breeze. Breakfast was very limited. Coffee empty at 8:30am. Off brand cereals tasted stale, more than half the tables were sticky and dirty, yogurt had only 1 flavor with only 3 packages. We couldn't find anyone to check out with. Rang the bell but no one came
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10.0review from
Clean No
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6.0review from
Comfortable bed & pillows. Adequate amount of towels. Breakfast was a little disappointing.
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9.0review from
The hotel was clean, there was lots of space in the room and the staff was friendly. The lobby decor is dated and could use some modernization.
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10.0review from
Staff is great and hotel is very well kept. Amazing experience. No.
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10.0review from
Received a 5 star service from the front desk staff on my late arrival. My room was very clean and comfy! My family enjoyed the breakfast! Breakfast are was also spotless! I will be getting a room at Comfort Suites anytime I am in the Bay City area! Nothing to complain about!
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10.0review from
Great hotel, very nice staff and super clean facility. Would definitely recommend!
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6.0review from
This guest did not leave comments about this hotel.
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7.0review from
I like the layout of the room. Especially the separate sitting area. Liked the mini fridge and microwave. The Breakfast was good. The staff was nice. Lacked complete cleanliness. The walls were chipped and stained. There was a musty smell.
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5.0review from
All appliances and plumbing worked (tub collected a bit of water). There were no missing or burned out lightbulbs. The lamps were plugged in, so I didn't have to do any gymnastics to get light. A/C worked well. This hotel suffers from the same problem many do: thin walls. From one neighbor's room, I could hear exactly what was on their tv. From the other neighbor I was treated to an all-nighter of snoring. Vomit in the elevator was not cleaned immediately.
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7.0review from
Staff at the front desk were welcoming and sincerely helpful. Cabinet surrounding the ministries was cheap and annoyingly awkward.
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5.0review from
clean and large room they claimed the hot was not working do to storms but it was sunny. The pool area and hot tub were closed and I was looking forward to using them.
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10.0review from
I stayed at this location this past week for 2 nights and it was perfect. I received their upgraded King Suite and it had everything i wanted. The hot breakfast was very filling. They had scrambled eggs, sausage links, and bacon the first morning and biscuit/gravy, omelet, and sausage the second. I will definitely stay here again when i visit Bay City again.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
Friendly staff. Good breakfast.
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10.0review from
It wuz very clean and quite No
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9.0review from
Very friendly and accommodating front office and breakfast room staff. Rate was good. Nothing too serious: Toilet was very dirty in areas that aren't seen at first glance; no stayover service to the room whatsoever even though I was out all day. One bed was very 'squeaky.'
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8.0review from
This was a phenomenal room! Beautiful, big, wonderful bed! Check in was a breeze. Breakfast was very limited. Coffee empty at 8:30am. Off brand cereals tasted stale, more than half the tables were sticky and dirty, yogurt had only 1 flavor with only 3 packages. We couldn't find anyone to check out with. Rang the bell but no one came
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10.0review from
Clean No
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9.0review from
The hotel was clean, there was lots of space in the room and the staff was friendly. The lobby decor is dated and could use some modernization.
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10.0review from
Staff is great and hotel is very well kept. Amazing experience. No.
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10.0review from
Received a 5 star service from the front desk staff on my late arrival. My room was very clean and comfy! My family enjoyed the breakfast! Breakfast are was also spotless! I will be getting a room at Comfort Suites anytime I am in the Bay City area! Nothing to complain about!
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10.0review from
Great hotel, very nice staff and super clean facility. Would definitely recommend!
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10.0review from
I stayed at this location this past week for 2 nights and it was perfect. I received their upgraded King Suite and it had everything i wanted. The hot breakfast was very filling. They had scrambled eggs, sausage links, and bacon the first morning and biscuit/gravy, omelet, and sausage the second. I will definitely stay here again when i visit Bay City again.
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7.0review from
I like the layout of the room. Especially the separate sitting area. Liked the mini fridge and microwave. The Breakfast was good. The staff was nice. Lacked complete cleanliness. The walls were chipped and stained. There was a musty smell.
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7.0review from
Staff at the front desk were welcoming and sincerely helpful. Cabinet surrounding the ministries was cheap and annoyingly awkward.
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6.0review from
Comfortable bed & pillows. Adequate amount of towels. Breakfast was a little disappointing.
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6.0review from
This guest did not leave comments about this hotel.
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5.0review from
All appliances and plumbing worked (tub collected a bit of water). There were no missing or burned out lightbulbs. The lamps were plugged in, so I didn't have to do any gymnastics to get light. A/C worked well. This hotel suffers from the same problem many do: thin walls. From one neighbor's room, I could hear exactly what was on their tv. From the other neighbor I was treated to an all-nighter of snoring. Vomit in the elevator was not cleaned immediately.
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5.0review from
clean and large room they claimed the hot was not working do to storms but it was sunny. The pool area and hot tub were closed and I was looking forward to using them.
