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We liked everything about this hotel but it's proximity to the airport and the staff are superb. No fre wifi in the rooms and $15 a day is a rip off. (it's free in the lobby however)
Great service. Gave my daughter a birthday sendoff just prior to our flight. Very clean, lots of natural light, Bijou had decent wine list and menu. Will stay here again. Much better quality and value than Sheraton montreal airport.
Very pleasant and helpful checkin staff. Not that easy to find from airport. Suggest change signage from "Hotel" to "Marriott Hotel". Also, no elevator from mezzanine to hotel lobby, and escalator not best for bulky baggage.
Location within the terminal, size of rooms, Modern decor nicely balanced, Dining room was agreable and the menu was interesting giving the entire family the opportunity to enjnoy a fine meal Privacy of the bathroom, airplane and truck noise coujld have been more discreetDuring the construction of the airport roads it wojuld have been nise to have appropriate temporary signs
Very convenient hotel. Walked downstairs to check in luggage and then went back up and rested for a while. Great staff!!! Everything was enjoyable.
Located at the airport Everything was clean except the room service table , it's dirty under it, legs and Wheals at fealty
Best think was the closeness after getting off a transatlantic flight Nothing it was great. Wish I had longer in the hotel to enjoy it fully
Location, cleanliness, convenience Additional fees e.g City Taxes, Parking charges
Close to airport, free shuttle, cheap Dreary & okd
Basic but the rooms were clean, with clean bedsheets & towels for everyone, comfortable beds too.On the whole nice experience, would surely recommend. Breakfast ok, but no variety
Convenient to Montreal airport. Provides appartment style accommodation eg bedroom, living area, kitchen, bathroom. Good for an overnight stay or for longer stays if wishing to self cater. Plentiful breakfast included in room rate. Very helpful staff. Good for families wanting budget accommodation. Quiet location. Need to be able to manage own lugggage. No lifts -may need to carry luggage up several flights of stairs although staff willing to assist.
Proximity to YUL, size of condo with 2/1 (1 King and 2 queen beds), comfortable beds, free overnight parking, free airport shuttle, friendly manager, full kitchen, and clean interior of unit were all ideal for our budget. A great value and we would stay again. There was a hairdryer and the AC was loud but kept the rooms cool and covered the noise from upstairs footsteps). Can hear movement from upper floor, railing on balconies is rusted and loose (I wouldn't let kids on the balcony), there is no elevator, and the kitchen was needing more stocking (4 glasses and no dish soap for washing dishes). If we stayed longer I'm sure the helpful manager would have gotten us what we needed: She was friendly and offered free rides to/from the airport and extra towels if we required them.
You can stay up to a few people i have 5 in my room. I came there, the apt hotel was clean but there was no heat and the wind blown into the room, very cold.
It is close to the airport. It is basically a 1 bedroom apartment with a full kitchen, living room. It was clean, and everything worked. The air conditioning unit in the window was not attached completely and rattle a little bit.
Quiet environment and friendly hotel staff. Short walking distance to shopping center. None
Clean and friendly staff. Close to the airport with a free shuttle and parking. Nothing special, but couldn't ask for much more considering the price and proximity to the airport. The rooms are similar to an apartment, hence the name Hotel Apartments. But, we didn't know what to expect. Definitely not a chain hotel. Also, could potentially be noisy due to aircraft taking off, but we didn't notice.
Price was ok for the size of the apartment and friendly staff. We were given a non-smoker room that reeked of cigarette smell. The apartment is fairly old and it definitely looks and smells like it.
The manager is very friendly and helpful. Probably she is doing her best to run the place. I have got a room with new carpet but broken windows, it did not close. Moved in other room with a lot cobwebs in corners and cold water in the kitchen not working. The noise made by planes landing or taking off from the airport half a mile away. Children running on hallways unsupervised at 11 pm. Bad neighborhood: drunk and intoxicated people.
Nothing Bad location. Kitchen but without anything to wash the dishes. Empty kitchen. I give it less than a 1 star. Too expensive for what it is. Ugly.
I was incredibly impressed by the kindness and attentiveness of the staff at Hotel Dorval. The warmth and sincerity shown made me feel as though I were a "regular" staying in a small town establishment rather than a new guest at a hotel in metropolitan Montreal. Thank you for everything! I would appreciate clearly defined, enforced "No Smoking" guidelines. Perhaps instead of just encouraging guests to refrain from smoking, certain floors could be designated as Smoking and Non-Smoking. I have a number of allergies and have a great deal of difficulty sleeping in or near a room where someone is smoking or has smoked.
The location was good for the purposes of my trip and close to the main highway. The breakfast buffet selection was excellent. The room was barely adequate, being in need of renovation.
Breakfast buffet was as good as 4 star hotel's. Cost was about $20 for our family of 5. Location
The quitness of the hotel, the good treatment by the staff as well as the other hotel facilities in adition to the room, resturants, pool,...,etc.
Very convenient for the purpose of the trip. I had some business at the west end of town. The staff were very helpful on providing instructions on how to get to the Metro and public transit. The bathtub plug didn't work.
Smokey rooms. Keys don't work. Looks nice, but management does not have an passable level of English.
not much- they required pre payment plus 100% deposit. they gave me a stinky room. after I complained they gave me a remodeled room "free upgrade" .This hotel needs some help. simple changes could dramaticlly improve it. see above
I liked the room, was very nice for the price. The location was also good, being right outside the city. It was a little confusing getting into the hotel lot from Transcanadienne Est or Rue St Jean - had to go down a small service road (Avenue Holiday) which has construction on it at the moment.
room was large and extremely clean. restaurant and bar service was poor. Sometimes we walked in and no staff could be found.
The bedroom with separate sitting area was great. Room was well equipt and clean. Also pet friendly.
large room with separate bedroom - ideal for travelling with older children. restaurant on site and kitchen open unitl 10 pm
Room was spacious and very good Restaurant was poor. Transfer from airport via hotel shuttle took over an hour with a 50 minute wait for the shuttle
Well located and accessible by major highway. Rooms are large and nicely appointed.
Family room setting Bit of noise from Highway
Close to mall, restaurants & grocery store. Room was well equipped with fridge, stove and seperate living area. Great for a family with kids but unfortunate there is no pool. Food at restaurant in lobby was good and well priced. Overall good experience but beware when booking that you read the fine print, they do not include the tax even though it say final booking price at. No pool
Good location, good value, clean and quiet. Room was a bit run-down, bed not particularly comfortable.
The iron on the room, the shuttle to the airport No elevator,no wardrobe,"continental"breakfast from african "continent" in small room full of people, you have to get up early if you want to have breakfast.
know what to expect at thiis chain...cleand and friendly
Close to my corporate function
The new look is beautiful. Pillows are great. Comfortable beds. Nice look to to room and loved the hidden fridge and microwave. Bathroom fan sounded like an airplane landing. Exterior door to parking lot did not lock.
Very clean and the staff were very nice. Enjoyed our shopping weekend at the Fairview Mall which was very close to the hotel.
Front desk gave us paperwork in French - which they then printed in English.
1-The staff, 2-large room with iron,mirrors etc 3- breakfast to be taken in room 4- shuttle nothing
Overall it is OK however the cleanliness could be more... I didn't dislike any thing during my stay
Nice staff. Breakfast was good every morning.. wish they change the breakfast menu for few days.. its same menu everyday with cold boilded eggs.. which is boring if u r staying for more than 2-3 days.. besides that no problem. the noise from water pipes from next door, if the next guest use their toilet.. i think it was because the hotel was old and walls are really thin.
This hotel is close to the airport and is a good place to stay when a person must be at the airport early in the morning to take a flight. The alarm clock in our room was impossible to set. The alarm clock in the vacant room next to ours started buzzing at 4 o'clock and woke us all up. We had to get the front desk to go turn it off.
parking easy internet needs improving
good hotel i dont have any problem . 5 time i stay in comfort inn in diffrent city.
The service provided by your staff at front desk. Not really.
Close to the airport Breakfast
Our room did not have a mini-fridge for our son's bottles as we originally requested, so we were "bumped up" to a business suite with lots of room! Our particular room was right next to the laundry room - the staff start their laundry duties at about 5am...all we heard was the clank clank clank of the water pipes! We probably wouldn't have noticed the noise if we weren't already up all night with our baby!
The staffs were very friendly and their services were excellent. We checked in on the 16th and the staff (a male) at the reception that night and the staff the next morning Mr Nuwan were really nice. The rooms were clean. We had a pleasant stay. We will certainly come back.
Good location close to the Pierre E. Trudeau airport, ideal to stay there if your flight is early the next day. They have a 24 hour shuttle service to the departure area - very convenient.
Perfect location for an airport hotel. Great room!
We were extremely disappointed that we were not told when booking that the hotel is undergoing renovations and that the pool would be out of commission. Also there were no efforts to provide ice for guests since all ice machines were not working. They also had carpets cleaned but they were not dried completely leaving a musty smell in our room and hallways. However the food at the restaurant and the staff there and in the lounge were excellent! We had the best breakfast of any hotel on our trip. Not having a pool or ice and the smell. Also we could have been told ahead about the renovations and/or offered a discount for the state the place is in.
Check in staff was very friendly and helpful.
Shuttle service to Airport from where we were able to get a shuttle to the car rental and on the next day access to the 747 bus which brought us downtown Montreal. A lot of construction going on around the hotel with some noise.
Proximately to airport, shuttle service, breakfast included at a great rate. I was confused where I could catch the shuttle and was misdirected by airport staff. (Post 10 for anyone interested) You could include this in the booking information. I found the bed not to be as comfortable as I would have hoped; but overall I was completely satisfied.
Everything was very good - location, comfort, helpfulness of staff. An excellent individually cooked breakfast is included. My luggage did not arrive with me, and staff were appropriately helpful and sympathetic. There is nothing I found to complain of.
Close to airport and the little bar and restaurant was perfect for a one night stay to rest after an arrival at the airport. shuttle service was great. We found the hotel fine for our needs
Friendly & helpful Staff. Rooms are clean & spacious. Restaurant & Bar has good selection and reasonable food. Location ideal if working around Montreal. Free parking for an airport hotel was a bonus too. Extended restaurant & bar hours would be useful.
I like the shuttle for the airport of Montreal
Cleanliness, comfort and great hotel and shuttle staff. Arrived after midnight and had no dinner, wish the restaurant had been opened a bit later. No complicated menu just to accommodate late arrivals
Room was clean and comfortable. Hotel staff were very friendly and helpful, especially the guy working in the bar.