Would you like to save as your currency permanently or for this visit only?
Best think was the closeness after getting off a transatlantic flight Nothing it was great. Wish I had longer in the hotel to enjoy it fully
Location, cleanliness, convenience Additional fees e.g City Taxes, Parking charges
Location within the terminal, size of rooms, Modern decor nicely balanced, Dining room was agreable and the menu was interesting giving the entire family the opportunity to enjnoy a fine meal Privacy of the bathroom, airplane and truck noise coujld have been more discreetDuring the construction of the airport roads it wojuld have been nise to have appropriate temporary signs
Very convenient hotel. Walked downstairs to check in luggage and then went back up and rested for a while. Great staff!!! Everything was enjoyable.
Located at the airport Everything was clean except the room service table , it's dirty under it, legs and Wheals at fealty
We liked everything about this hotel but it's proximity to the airport and the staff are superb. No fre wifi in the rooms and $15 a day is a rip off. (it's free in the lobby however)
Very pleasant and helpful checkin staff. Not that easy to find from airport. Suggest change signage from "Hotel" to "Marriott Hotel". Also, no elevator from mezzanine to hotel lobby, and escalator not best for bulky baggage.
Great service. Gave my daughter a birthday sendoff just prior to our flight. Very clean, lots of natural light, Bijou had decent wine list and menu. Will stay here again. Much better quality and value than Sheraton montreal airport.
The free breakfast wasn't bad and the shuttle to the airport was very good. The room didn't smell very nice and the drapes are too thin so we had to move to a room on an upper floor for privacy.
Excellent shuttle bus. They took me to the Airport and to the company without a problem.
It was convenient for the purpose of my visit, to enjoy a reunion with members of a sports team going back some 30 years No. The immediate area provided all services and shopping consistent with a suburb.
Easy Parking Old smelly furniture, slow response from staff
airport convenience for early morning flights, ie: leaving at 4:30 for ealry morning flight, have some breakfast provided. I paid for it, but since I had an early monring flight, the breakfast time started at 7:00. At check-in, I asked if I could have it now (ie: a croissant at least in a napkin), but was told this was not possible. Surely, there are some around!
Convenience to airport and helpfulness of staff
Location! Old & dirty!
Staff very helpful. Outside was a bit rundown.
Nice, clean hotel with excellent staffs who are very welcoming and helpful. Big, clean rooms with very clean bathrooms. Its a little far from downtown, but plenty of transportation available. They do an airport shuttle which is very helpful for the stopovers. Overall I liked it and would definitely recommend to anyone travelling to Montreal.
I thought that the business centre, computer and printer was a great idea as was the gymnasium. Nothing except that a dvd player could be provided in the bedrooms for guests wishing to use this facility.
This was a nice mid-range facility with very friendly, helpful staff. They had excellent shuttle service available 24/7 to the airport. I would definitely stay there again.
Plastic covers on the mattresses---very clammy---not a place to stay at again.
Beds Crowded people in small breakfast room ,diffrent chairs and table sizes , some seats and tables are not suitable for brakfast service
i liked the place it's very clean,also the staff. i can say that i almost didn't sleep because our room was on the side where is the train track and the train was passing every hour.
Close to airport. Hot extensive breakfast never ran out of foods even on busy weekends Firm/Hard bed. No outside space to get sun or relax.
check-in time was suppose to be at 1500 and i arrived at 1600 and had wait 45 minutes to get the room.
Not too far from downtown Montreal Road approaching the hotel is confusing. Best Western hotel in front which offers lower rates.
location Menu at the cafe/restaurant... lacking in range of food offered. Ordered Nachos and it was big but not very good....
hotel is near the airport, few minutes by shuttle; free shuttle to/from the airport every 30 min. everything is like described on the website. I stayed there just one short night, didn't see anything wrong.
Close to airport, good gym
the beds were comfortable; the bathroom was clean and pleasant; the availability of the extra bed was appreciated. the description of "american breakfast" was aggravating, as that was not available, but the resolution of the problem was good. the size of the pool was also a problem, as it was described as good for a small child who couldn't swim, but it certainly wasn't that! there was no shallow end at all for a non-swimmer to enjoy...
close to airport but not much else around there
Breakfast and check in was excellent VERY DIFFICULT to get to by rental auto. Ridiculous $12. charge every time you park your car.
The hotel was very close to the airport, yet quiet enough to sleep well. The shuttle was very convenient. The breakfast was very good with a variety of foods. The furniture was new and rooms were very clean. The carpets need to be replaced. The air fresheners added a peculiar smell.
Basic but the rooms were clean, with clean bedsheets & towels for everyone, comfortable beds too.On the whole nice experience, would surely recommend. Breakfast ok, but no variety
It is close to the airport. It is basically a 1 bedroom apartment with a full kitchen, living room. It was clean, and everything worked. The air conditioning unit in the window was not attached completely and rattle a little bit.
You can stay up to a few people i have 5 in my room. I came there, the apt hotel was clean but there was no heat and the wind blown into the room, very cold.
Nothing Bad location. Kitchen but without anything to wash the dishes. Empty kitchen. I give it less than a 1 star. Too expensive for what it is. Ugly.
Proximity to YUL, size of condo with 2/1 (1 King and 2 queen beds), comfortable beds, free overnight parking, free airport shuttle, friendly manager, full kitchen, and clean interior of unit were all ideal for our budget. A great value and we would stay again. There was a hairdryer and the AC was loud but kept the rooms cool and covered the noise from upstairs footsteps). Can hear movement from upper floor, railing on balconies is rusted and loose (I wouldn't let kids on the balcony), there is no elevator, and the kitchen was needing more stocking (4 glasses and no dish soap for washing dishes). If we stayed longer I'm sure the helpful manager would have gotten us what we needed: She was friendly and offered free rides to/from the airport and extra towels if we required them.
Convenient to Montreal airport. Provides appartment style accommodation eg bedroom, living area, kitchen, bathroom. Good for an overnight stay or for longer stays if wishing to self cater. Plentiful breakfast included in room rate. Very helpful staff. Good for families wanting budget accommodation. Quiet location. Need to be able to manage own lugggage. No lifts -may need to carry luggage up several flights of stairs although staff willing to assist.
Clean and friendly staff. Close to the airport with a free shuttle and parking. Nothing special, but couldn't ask for much more considering the price and proximity to the airport. The rooms are similar to an apartment, hence the name Hotel Apartments. But, we didn't know what to expect. Definitely not a chain hotel. Also, could potentially be noisy due to aircraft taking off, but we didn't notice.
Quiet environment and friendly hotel staff. Short walking distance to shopping center. None
Price was ok for the size of the apartment and friendly staff. We were given a non-smoker room that reeked of cigarette smell. The apartment is fairly old and it definitely looks and smells like it.
I was incredibly impressed by the kindness and attentiveness of the staff at Hotel Dorval. The warmth and sincerity shown made me feel as though I were a "regular" staying in a small town establishment rather than a new guest at a hotel in metropolitan Montreal. Thank you for everything! I would appreciate clearly defined, enforced "No Smoking" guidelines. Perhaps instead of just encouraging guests to refrain from smoking, certain floors could be designated as Smoking and Non-Smoking. I have a number of allergies and have a great deal of difficulty sleeping in or near a room where someone is smoking or has smoked.
The manager is very friendly and helpful. Probably she is doing her best to run the place. I have got a room with new carpet but broken windows, it did not close. Moved in other room with a lot cobwebs in corners and cold water in the kitchen not working. The noise made by planes landing or taking off from the airport half a mile away. Children running on hallways unsupervised at 11 pm. Bad neighborhood: drunk and intoxicated people.
not much- they required pre payment plus 100% deposit. they gave me a stinky room. after I complained they gave me a remodeled room "free upgrade" .This hotel needs some help. simple changes could dramaticlly improve it. see above
The location was good for the purposes of my trip and close to the main highway. The breakfast buffet selection was excellent. The room was barely adequate, being in need of renovation.
Smokey rooms. Keys don't work. Looks nice, but management does not have an passable level of English.
The quitness of the hotel, the good treatment by the staff as well as the other hotel facilities in adition to the room, resturants, pool,...,etc.
Breakfast buffet was as good as 4 star hotel's. Cost was about $20 for our family of 5. Location
Very convenient for the purpose of the trip. I had some business at the west end of town. The staff were very helpful on providing instructions on how to get to the Metro and public transit. The bathtub plug didn't work.
Clean, cheerful hotel. Ideal for airport stays N/A
Very convenient to the airport. Comfortable room. Good breakfast. Difficult approach and access from freeway
We stayed in this hotel for 2 nights in a room with 2 queen beds.The room is nice with hardwood floors,comfortable beds and a big washroom.Having breakfast included in your stay is a big savings for a family of four and also the free parking. Access to and from the highway is easy. There are 2 computers (one PC and one iMac) in the lobby. Indoor salt water pool is a good size.
location was perfect the hot tub was not working when we were there, very disappointing. The cleaniness of the continental breakfast was disappointing the staff did not keep the counter tops clean on Saturday they were really dirty and this turned us off from eating breakfast due to the mess there.
My wife and I prefer sheets and blackets vs. duvets
Very close to the airport... Good old Holiday Inn with all of US comforts like we are use to... With the exception of the front desk agent who checked us in who was very pleasant and informative the rest of the staff looked like they did not want to be there ...
there was no breakfast after 8 30 in the morning. sign was posted from 700 to 10 00 am
Close to the airport, reasonable price. The only thing was it would be nice to have better water pressure in the shower. A good shower first thing in the morning is nice.
Our room offered a king size bed with flat screen TV, separate seating area with flat screen TV, microwave, and mini fridge with modern design. Breakfast was included. All areas of the hotel were clean, modern and spacious.
We arrived well before check in time and Shannon was ever so kind to allow us to leave our bags in a locked room. while we gathered our thoughts and ideas of visiting downtown Montreal, we watched Shannon deal with a myriad of customers. Shannon was alone and handled approximately 60 customers in approximately 2 hours, most of whom were either rude or just malcontents. Shannon's attitude and behavior was nothing short of miraculous. She maintained an even strain of professionalism that even the best antagonizing customer could not dull. I was disappointed to see the $40.62 charge to my credit card then, it not refunded back yet.
clean, big and a great breakfast we were only there for a stopover but really liked the pickup and dropoff at the resturant.. it was great!
Well located and accessible by major highway. Rooms are large and nicely appointed.
room was large and extremely clean. restaurant and bar service was poor. Sometimes we walked in and no staff could be found.
large room with separate bedroom - ideal for travelling with older children. restaurant on site and kitchen open unitl 10 pm
Room was spacious and very good Restaurant was poor. Transfer from airport via hotel shuttle took over an hour with a 50 minute wait for the shuttle
Close to mall, restaurants & grocery store. Room was well equipped with fridge, stove and seperate living area. Great for a family with kids but unfortunate there is no pool. Food at restaurant in lobby was good and well priced. Overall good experience but beware when booking that you read the fine print, they do not include the tax even though it say final booking price at. No pool
The bedroom with separate sitting area was great. Room was well equipt and clean. Also pet friendly.
I liked the room, was very nice for the price. The location was also good, being right outside the city. It was a little confusing getting into the hotel lot from Transcanadienne Est or Rue St Jean - had to go down a small service road (Avenue Holiday) which has construction on it at the moment.
Family room setting Bit of noise from Highway
Very clean and the staff were very nice. Enjoyed our shopping weekend at the Fairview Mall which was very close to the hotel.
Good location, good value, clean and quiet. Room was a bit run-down, bed not particularly comfortable.
Close to my corporate function
Front desk gave us paperwork in French - which they then printed in English.
know what to expect at thiis chain...cleand and friendly
The new look is beautiful. Pillows are great. Comfortable beds. Nice look to to room and loved the hidden fridge and microwave. Bathroom fan sounded like an airplane landing. Exterior door to parking lot did not lock.
The iron on the room, the shuttle to the airport No elevator,no wardrobe,"continental"breakfast from african "continent" in small room full of people, you have to get up early if you want to have breakfast.
Perfect location for an airport hotel. Great room!
Check in staff was very friendly and helpful.
Friendly & helpful Staff. Rooms are clean & spacious. Restaurant & Bar has good selection and reasonable food. Location ideal if working around Montreal. Free parking for an airport hotel was a bonus too. Extended restaurant & bar hours would be useful.
Cleanliness, comfort and great hotel and shuttle staff. Arrived after midnight and had no dinner, wish the restaurant had been opened a bit later. No complicated menu just to accommodate late arrivals
Close to airport and the little bar and restaurant was perfect for a one night stay to rest after an arrival at the airport. shuttle service was great. We found the hotel fine for our needs
Shuttle service to Airport from where we were able to get a shuttle to the car rental and on the next day access to the 747 bus which brought us downtown Montreal. A lot of construction going on around the hotel with some noise.
I like the shuttle for the airport of Montreal
Proximately to airport, shuttle service, breakfast included at a great rate. I was confused where I could catch the shuttle and was misdirected by airport staff. (Post 10 for anyone interested) You could include this in the booking information. I found the bed not to be as comfortable as I would have hoped; but overall I was completely satisfied.
We were extremely disappointed that we were not told when booking that the hotel is undergoing renovations and that the pool would be out of commission. Also there were no efforts to provide ice for guests since all ice machines were not working. They also had carpets cleaned but they were not dried completely leaving a musty smell in our room and hallways. However the food at the restaurant and the staff there and in the lounge were excellent! We had the best breakfast of any hotel on our trip. Not having a pool or ice and the smell. Also we could have been told ahead about the renovations and/or offered a discount for the state the place is in.
Everything was very good - location, comfort, helpfulness of staff. An excellent individually cooked breakfast is included. My luggage did not arrive with me, and staff were appropriately helpful and sympathetic. There is nothing I found to complain of.
Room was clean and comfortable. Hotel staff were very friendly and helpful, especially the guy working in the bar.
Good location close to the Pierre E. Trudeau airport, ideal to stay there if your flight is early the next day. They have a 24 hour shuttle service to the departure area - very convenient.
Close to the airport Breakfast
The service provided by your staff at front desk. Not really.
Nice staff. Breakfast was good every morning.. wish they change the breakfast menu for few days.. its same menu everyday with cold boilded eggs.. which is boring if u r staying for more than 2-3 days.. besides that no problem. the noise from water pipes from next door, if the next guest use their toilet.. i think it was because the hotel was old and walls are really thin.
1-The staff, 2-large room with iron,mirrors etc 3- breakfast to be taken in room 4- shuttle nothing
good hotel i dont have any problem . 5 time i stay in comfort inn in diffrent city.
Overall it is OK however the cleanliness could be more... I didn't dislike any thing during my stay
This hotel is close to the airport and is a good place to stay when a person must be at the airport early in the morning to take a flight. The alarm clock in our room was impossible to set. The alarm clock in the vacant room next to ours started buzzing at 4 o'clock and woke us all up. We had to get the front desk to go turn it off.
The staffs were very friendly and their services were excellent. We checked in on the 16th and the staff (a male) at the reception that night and the staff the next morning Mr Nuwan were really nice. The rooms were clean. We had a pleasant stay. We will certainly come back.
parking easy internet needs improving
Our room did not have a mini-fridge for our son's bottles as we originally requested, so we were "bumped up" to a business suite with lots of room! Our particular room was right next to the laundry room - the staff start their laundry duties at about 5am...all we heard was the clank clank clank of the water pipes! We probably wouldn't have noticed the noise if we weren't already up all night with our baby!