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the interior of the hotel is exelent, very historical! The restoran is also very doog! Service of the reception and also reception manager was full boor. We planed to stay 21 day- and changed the hotel to another one on the 2 day of our stay!!!
Very helpful staff; they even said "Have a nice stay" in my language that was amazing! Excellent localtion; place full of arts. You have a feeling that you stay in a museum but you really like it! Just spledid! Nothing, just perfect place.
Bad brekfast? bad plage, bad service, wery high preis - but only in this year
Good taste and comfort all over + restaurant Chatecler - the best I ever experienced food/wines and ambiance. Nope.
Perfect location, nice sea views, really interesting interiors. Some service points, at the reseption and consierge points.
The ambiance was nice- classic old style .The rooms were big and the view spectacular. Unfortunately the bath tub drain cover was not working so it required a nail file to remove the cover to drain the tub.This was repeated every day of our stay without the staff fixing it! The room was not cleaned on returning in the afternoon and we were told by reception that we had to call for cleaning !The wall tiles had black mould which Is really unacceptable in a hotel of this class.also,our room had chipped paint around doors and peeling wallpaper trim.All in all,This hotel needs revamping.On the plus side, the location is the best in Nice. The staff were very poor in responding to complaints - no apologies ever.My room smelled of mould ,to discover next day that there was a furnace type room opening into my closet,which did not have a door.On complaining ,I was given an excuse instead of an apology. Also,after staying 3 days,I was stopped by a security doorman on entering the lobby ,to question me if I was staying at the hotel. Very very upsetting and again ,after telling him yes ,no apology. Good staff should know the guests and be carful before causing an embarrassing moment. The service at breakfast was very poor and the buffet layout difficult to manage due to the tightness of the restaurant.
Wonderful wonderful staff and location location location. The rooms were well appointed and in a style that suited the hotel. The balcony was a great place to get a lovely view of the sea. The rooms were larger then most European hotel rooms and air conditioned which made it very comfortable in the August heat. The public areas and dining rooms were very comfortable and charming. Good business center with easy access. The carpet in the halls made it hard to move luggage around and did not fit the period and style of the hotel. Some of the art didn't suit the hotel ambiance. The carpet in our room was very worn and old. The bathroom had chipped sharp tiles and had not been updated which was a little disappointing for the price point. We were also disappointed that no one informed of the beach facilities available.
Historic building, beautiful lobby Rooms definitely need refurbishment
We were made very welcome and the Hotel was very well placed for the park and shopping. The view was hardly inspiring.
We got a good deal for the 'Privileged room' and we were given an upgrade to the next level as it was out of season and they had the ability to offer it to us. Was great to have a large room for a few days. Close to the beach and loads of shopping, restaurants, cafes and the stop for the hop on hop off tour bus. They had all the flyers of tourist things at the counter. Wifi was good. No TV reception for english channels.
Staff is very friendly, breakfast was excellent, hotel in general (colours, furniture...) Room for breakfast is too small for so many people
Near to the City, clean room Room was very smal
The availability and efficiency of the staff. The quality of the infra-structure, atmosphere of the hotel and its location. The room bathroom could be equipped with more towel hangers. During breakfast it would be best if the service staff would not start cleaning the room (washing the chairs, etc.) while people are finishing their meal. It disturbs a bit the breakfast experience.
convenient location, not too noisy
Location was good and hotel's decor fun and kitschy. Small room.
Location was excellent I wouldn't say it was 4 star. It was very basic and tatty in parts.
Location No parking facilities offered to guests, however there is a public parking with preferred rates overnight
Great location, very close to the Messena Place and the old town. Restaurants close by. Rooms are a decent size as far as French hotels go and for once the air conditioning actually worked. Staff spoke English and were helpful. We were only at the hotel for a quick overnight stay and didn't arrive until 9:30 pm so we didnt spend a long time in the hotel. Had breakfast in a cafe in the market.
I enjoyed the fact that the hotel was very central with easy access to buses and trains.
It was right on the beach front and a short walk to the two tour buses for Nice. The staff was very friendly, spoke many languages besides French, room service was excellent and very pleasant. No
Location close to the sea front The Pool was very small and the sunning area was very small and could only take a small number of sunbathers - we had to instead use the private beach which cost 34 Euros
Friendliness and courtesy of staff None
The majority of your staff could speak english very well. and they were always very friendly and professional particularily Olivier the concierge
Over all a great experience since arrival, very good complementary high speed wireless internet , great breakfast and wonderful bath and shower along with quality interior, worth every cent.
Wonderful hotel. Excellent quality and service. Centrally located.
Firstly the location was fantastic, 10mins from the airport and 10 min walk from the old town.Our room was beautiful and big with a big balcony over looking the sea. Could'nt fault it.
our room was facing the mediterrania, so beautiful. it is so close to restaurants in town and shopping.loved going to the casino after dinner. it was so clean and spacious (our room).
staff, service, breakfast, location - excellent, by the sea, good shopping, easy to get to railway station, old city, shopping streets by walk
Large spacious room, robes, slippers, fabulous bath There was no blackout curtain... Luckily I brought an eye mask!
convenience to activities and shopping Bedroom carpets not properly hoovered,air con.not perceptily effective.
Staff were friendly, the room was spacious and the location was perfect.
The hotel is in a superb position on the seafront, the staff are extremely courteous and efficient. Furnished very well in a beautiful French style and very clean.
I like the location the staff very not helpful at all ,had to ask 5 times at breakfast for hot water in order to have tea
small bathroom without practical furniture!
Nice place, nice staff
Staff was really friendly
Renovated rooms on the 5th floor are fabulous, soundproofing is great. Location is excellent, staff is well trained and friendly.
The hotel staff were very nice and provided lots of advice on how to move around, what to visit etc. Room was very clean. There is no carpet and it is all white tile which made it look very bright and clean. The sea view and sunrise in the morning is worth every penny spent. Compared to many of the hotels we visited in France this was the best overall experience.
Overall style of the hotel and its superb location No parking - in a very busy and complex town
Staff most helpful
Location The noise from the road in a sea view room The breakfast far too expensive
The hotel seems over-rated. It gives you the feeling of being old or overused or at least not well taken care of. Beyond the intention of design...some of the fittings seem...cheap... Plus, the idea of having the bathtub in the room could be special, but it is not practical. The lights are also not thought in a practical way...
The Incredible architecture, fantastic staff and superb rooms.
Nice adjacent restaurant. Clean room with an bit odd, but original, design. Clearly visible that the hotel was renovated last year. Noise level in the room was a bit high due to the busy road outside.
Food and Hotel were gorgeous. WiFi 7E for 30 mins in reception! No WiFi in bedrooms. Should be free in bedrooms.
You can hear everything in the corridor. not good service at all. horrible breakfast
Very accomodating, not too big and felt personal. The service is exceptional and the spa is a must-do.
the roses all around the place no service after 12 a.m. :(
Beautiful hotel, good location, very friendly and efficient staff. The hydrotherapy pool is lovely
great hotel ,great design , nothing
Great location. Friendly staff. great room. All extars very expensive - eg breakfast or to have a drink in the bar (22 euros for one cognac !)
Beautiful design, good location for shopping The air conditioner didn't work well, it was very hot when we arrived at evening time. I called the reception two times, they promised to come and do something but they didn't, so we suffered the very hot room even in autumn time, +17 degree outside. They only fix it in the next morning.
Lovely, bright clean rooms in a bustling setting, ideal for shops, bars and restaurants.
The proximity to city center activities, restaurants, and the beach was very nice. We also took advantage of the kitchen facilities and had a wonderful breakfast on the outside patio.
It was really useful to have kitchen facilities so I could prepare my own food I would have preferred a proper bed rather than a sofabed, although it was comfortable.
nice placement, 5 min fm Casino Sq. It was pretty hard to find them, I couldn't find "Adagio" as they haven't wrote it on the signboard
The beautiful setting in Monaco, convenience to Grimaldi Forum, shopping, food!
The staff was friendly and very helpful. The location worked well for us to access the beach, the casino, and the local shops. The swimming pool was much smaller than anticipated.
great room, you can order from restaurant
24 hr. check-in, affability of reception personnel, peace and independence as well as access to Room Service from local restaurant all contributed to an easy stay.
Its central location, within easy walking distance of all major attractions. Price when compared to Monaco hotels.
Ideal location, right next to the Beausoleil and Monaco markets; proper French / Monegasque experience, with the sound of the motos buzzing about, going to the boulangerie, etc, and one minute walk to Boulevard des Moulins.
Room more comfortable, brighter and spacious than anticipated. Welcoming staff. Breakfast got us up and running fine.
very poor internet signal
1000m from Casino there was parking, but there was any available for us
the room wasnt ready until after 18:00 and i was tiny!
Very clean and very new and a great price No fans in the toliet room or the shower room.
It's close to Monaco, the price is very good and it's clean. As a woman, travelling on her own, i did pretty feel safe at the hotel. Saying that, i would have liked a chain on the door, because it did cross my mind that that would have made me feel very secure. I stayed at the hotel before and liked it for the reasons said above.This time, no fault to the hotel, i was on top of a building plot and because of that i could not sit on my balcony and enjoy the sunshine and the vieuw.
very clean, tidy, comfortable bed, very convenient to all of Monaco, friendly and helpful staff, good selection of utensils in the kitchen, clean and user-friendly bathroom, our room at the back was very quiet we would have liked a toaster in the kitchen, and more than one English channel on the TV would be nice
clean, modern and comfortable no shower, we stayed for 3 weeks without a cleaner or clean towel and sheets
Very clean, modern, helpfull and nice staff
It is in a good location that allows access to the train and all parts of the city. There was a mold problem in the building. Some of the staff acted as if you were there for them, versus the other way around.
Location, Garden, View from the room, Atmosphere Gym
The location is amazing and the rooms, which are part of the orginal buildings in the old city, have an incredible level of execution and finish. Our four story suite was outfitted like the interior of a modern luxury yatch and included an elaborate entertainment and lighting system. You won't find a better view of the Cote D' Azure anywhere. Highly recommended. We will be back.
Excellent location for shops and beach. Very nice hotel. Room not quite matching external areas of hotel. Overall,very nice hotel. Rooftop restaurant/bar/seating area impressive. Room very average.
location excellent, quiet, very good maid service, plenty of towels the tv selection is not for english speakers, the shower did not have hot water all the time and hard to control, bathroom small for so called luxury hotel, no coffee or tea with room, no couch in room, staff was aloof
Location Staff not very helpful. Very slow to deal with guests at reception
we were given room 401. We liked it because it was a renovated room with a view of the sea. The bed was very good. Towels were good and the supplies (soap, shower cap, body cream etc...) in the toilet were good.
Location Everything else. Room to small old dirty, poor breakfast, service. My Deluxe room was much small than my friend's superior ?
What I liked most about the hotel is that it is very central. You are near the sea and shopping and restaurants are also very close. Probably coming from a country that has a "smoking ban" I felt that the smell in the corridors was quite overpowering, and this was made worse by the fact that air freshner's were used. I feel the hotel needs some freshening up. Breakfast also was delivered incorrectly to us on our first morning. We did not get what we ordered and it was cold.
The location, and room size. The hotel was very clean. We would have liked 2 chairs in the room. The bar area was basic and lack atmospere, it did not open until 6pm. The roof terrace was closed the whole time we were there.
Location Room size
Location Poor view from room. No coffee or tea making acilities in the room.
location, price and atractivness I does not have a pool and the room was small.
The staff was polite, funny and spoke perfect English. The manager worked like crazy to help out at the breakfast. We were impressed. The rooms! They're fine but there was absolutely no where to put anything. Our room had one lawn chair. It was weird. It all feels a little too Miami Vice with the colors. Felt slightly Miami-ish/Golden Girls. Bottom floor was noisy with window open.
Great location - quite close to train station. Clean hotel and had a room with a balcony overlooking Rue Jean Medicin. Friendly staff. Nothing in particular.
the ubication was excellent, the hotel is modern and the personal was very nice
staff was friendly no maintenance in the evening.
The location to the shopping district. I think the decor and carpeting could be updated.
the friendlyness of the staff at the reception desk The rooms were not cleaned adequately every day, sheets were not changed and soap was not restocked every day. Also, internet access was a rip off pricewise.
upon checking in we reported the bed linen being dirty, it was noted and told it can only be tended to the next day, the next day the roomstaff still did not change it. I certainly won't stay at this hotel neither recomend it
The hotel was very central and most of the staff were excellent.One guy was very rude. We only had one key for a shared room.Could not access the iron in evening before dinner and the receptionist did not do his best for us to get it. he was very abrupt saying they did not have one.The hairdryer was antiquated.very old and useless.need replacing.
The hotel is very well located Staff at the reception could have been more helpful
best price in offpeak season.
Super helpful staff
The friendly and helpful staff and the fact that it was so near to the bay No
A spacious bedroom & bathroom A little strange there was not shower curtain or door in the bathroom
Fabulous location and views, excellent access to old city
Interior and seaview, helpful receptionist Poor breakfast, leaking ceiling
the location was ideal, the hotel very comfortable. In short, we were very satisfied.
close proximity of sea and shops/restaurants. grandeur of a hotel with history and tradition.
Very friendly helpfull staff
Across the street from the beach, fairly good location with free internet. Excellent refurbished bathrooms. Staff was very friendly, particularly the bellman. Pictures on the hotel site do not match rthe ooms - stained rugs, old looking furniture, very hard beds and rough linens do make it a newly renovated room except for the wonderful bathrooms. However the size was perfect for two people and the rooms were clean.
It was right on the Esplanade D'Anglaise and very well located for everything.
nice view, good breakfast and restaurant
It was amazing experience. The room was small for the big price tag and wAy out of date. Service was fantastic.
The view was breathtaking. The staff was very helpful and pleasant. Getting luggage up to reception area is not easy. Food and drink prices seemed high. Being from America, tipping in France is very confusing. Is the tip included? Should you tip? It wasn't clear.
Great location, beautiful property, very attentive staff, fantastic lodging, amazing food. Somewhat pricey, bit of an isolated location.
Even though it is a nice hotel in a nice location I will never stay again simply because a club sandwich on room service menu is $58 Euro. That is arrogant and unacceptable. Bad management decision.
The calmness ,tranquility and beauty of the position.The staff were friendly and helpful,without being pushy.Everything was to hand, a very enjoyable stay.
location, location, location
Wonderful sea water heated pool. Gentleman who takes care of towels and sun beds is delightful. Reception staff a little hostile
Nice, comfortable, clean, good central posizion, excellent staff.
the location of the hotel was convenient to both the train station and old town. the accomodations were fairly typical of that level hotel. the staff was friendly and helpful, particularly when i had issues making an international call - the front desk attendant went further than i would have expected to help me make that call. i was a bit surprised when i asked for restaurant recommendations that i was sent all the way to old town. when i asked for something closer, i was advised to go to the restaurants immediately next door, not because of their quality but because it was a "What the heck, they're decent and they are next door" issue. i guess i would appreciate the hotel having a few quality restaurants in the immediate vicinity that they recommend to their guests who don't want to walk all the way to old town for a meal.
clean, comfortable beds, friendly and helpful staff, excellent location
The staff were friendly and helpful. The storage of luggage if waiting for your room or a late flight. The hotel stacks the luggage in the breakfast room which is open to anyone. It would be safer if locked away.
the staff are helpful and the location is convenient Basic room, but not really expecting too much. Price of Petit-Dejuener was such that I didn't bother to have any.
Good location, reasonable price Wifi reception was poor
Well positioned geographically and staff were very good - always polite, courteous and helpful. It did not appear to have bar facilities.
it's amaizing, in the middel of the center of Nice,the best staff and the prise is very good for that location.
The place where the hotel is situated. (Location). The bed was small and hard.
Good, central location. If you are given room in the worse part of the hotel (we were) - no wi fi, no lift and zero noise protection - you can easily hear what TV channel your neighbour is watching.
Internet was not available in the room, there is no elevator in the part of the hotel I stayed - at least they could have offered to carry our baggages to the room.
Great location; close to Monaco, and relatively cost-effective (although that's not saying a lot in Monaco). Free breakfast is a nice plus. Free Wifi
The staff was fairly helpful. The location of the hotel.
We chose this hotel because of the low rate. We weren’t disappointed. Location was great and the staff was extremely friendly and helpful. We’d definitely return on our next trip!
good location 200m away from the train station.
It is located within easy walking distance of Monte Carlo. It was a bit shabby for the price. There were holes in the ceiling, the beds weren't very comfortable and the toilet ran for a very long time (2-3 min.) each time it was flushed.
The rooms were of a generous size,clean with decent facilities. Roof terrace had good views.
The view from the bedroom window was beautiful. Bathroom was clean and roomy. Location was a difficult climb and this was not communicated. The bed was not the most comforatbable, but the real downside was the street noise and the noise in the halls. Sounded like someone trying to break down a door.
Liked the area, close to local amenities including bakery. The young lady working at reception was friendly and helpful The hotel staff were friendly however the male gentleman could have been friendlier. There was no internet access available. The lady incorrectly advised there would be no bank charges for our international credit card.
stuff was very polite, wireless internet free, location very good to visit Monte Carlo -
Very easy to find from the train station. Pleasant staff and clean room. Decent buffet breakfast included in the room rate.