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Location Breakfast is too expensive (18 € !)
The rooms and location The staff who was working on sunday was very unfriendly
We had a brilliant weekend rate. The hotel is a business hotel and our twin room was perfect for our needs. The breakfast was full self-service and plenty full. Leuven is a lovely place and the hotel is very well situated in town. We had a room out to the back which was blissfully quiet. The receptionist on duty was not very welcoming - she seemed to class us by the rate we were paying and the rucksacks on our backs. Or she was just not enjoying her job.
Location close to City is excelent. More pillows should be provided in rooms for the beds.
The hotel was extremely central. THe breakfast was very good. Rooms spacious and clean. All required facilities present. The hotel staff were extremely helpful
More noise from the corridor than usual
Good value for money, 61 Euros for twin room with nice breakfast buffet. Parking garage below hotel. Excellent location in city centre. Twin rooms were comfortable, but slightly too small as there were two queen size beds.
Quiet large room very close to centre
The hotel is very central, all amenities are close by, the staff are very friendly and helpful
Room 106 comfortable though smaller than room we had on last visit. Bathroom possibly in need of upgrading. Bath tap a bit difficult to control and water emptying from bath very slow. Staff very friendly and helpful. See comment on bathroom.
Nice furnishings and friendly people.
Breakfast was excellent,staff attentive,homely atmosphere. Would like to have had tea and coffee making facilities in room.
The lovely grounds, freindly staff and the bathrobes
Wonderful services, location, facilities and staff. No. I have stayed there several times and it is always a pleasure to go back.
Nice overall impression. Considerig that the hotel was build in an old Monestary, the rooms very not very well isolated, causing big differnece in temperateure in diffierent parts of the room.
Nice architecture, historical, convenient to city center.Good breakfast.
we found the staff courteous ,friendly and helpful. It was an excellent example of a small friendly and very comfortable hotel. One lack is the absence of a comfort tray ie tea/coffee tray in the room.
Hotel staff, garden Access to the parking
comfort in room and bathroom was great being in wheelchair the elevator solutions were not ideal
very friendly staff, surroundings are beautiful no information during check in, example what time breakfast is served and where. We had dinner reservations for the first night (part of the package) but she forgot to tell us etc.
Very nice hotel. Great location; spacious and clean rooms. Friendly atmosphere. We had an extra bed for our son without additional charge. Very good value for money. Very good breakfast if you go early; view on the lake. Free parking. We want to visit this hotel again in the future. Some policies of the last decade: very high charge for internet, pay tv and cd listening!!...simply not worhty to use them.
fantastic place, beautifully located and very well run. I'll be back. And this is from a hotel owner.
Beautiful quiet location overlooking the lake; only 30 mins from the centre of Brussels; competent and charming staff; good restaurant.
Quality and tranquillity of surroundings (a) The bar was unmanned for much of the time when it was supposed to be open. (b) Concerned that a room service meal for 4 people was delivered by a young man who had had to carry a large tray - very heavy and dangerously laden - up two floors and through long corridors to our rooms: impractical and risky. He should have had a trolley.
location near to the lake restaurant with lakeview but they put us in dark room on back side with no view , welness with 3x 5 m pool , small sauna and hammam, not worth a 5 star hotel , people should know
Location On the first day the room service left the door of our room open all day after cleaning the room!!! Luckily nothing was taken. On the second day there was very loud music outside on our second night until 3am and then again in the morning from 9am. The hotel compensated by not charging us for the minibar. Also the lift is scary, old and slow, and only one for the whole hotel!!
Very good place on coutry side. Quite good breakfast. Hotel staff is friendly and helpfull.
location cleaning of rooms terrible slow (only at 17.00hours!)
Far from town. transport expensive.
Beautfull escpae in the middle of the forest, but only 20 minutes from Bruxelles centre. The Spa was amazing!! Need to ask paper toilett, as this was not checked when daily cleaning was made. Paper toilett was well received but not put directly in the toilette but on the bed... not really romantic!
The Gym equipment needs some maintenance...
Very comfortable, stylish, clean and modern rooms This is the third time I have stayed there and every time I find it is impossible to get the room sufficiently warm
Very large room, clean modern They are really a conference center and not quite ready for prime-time as a hotel. Not enough staff.
Very comfortable hotel, fantastic room! Clean, quiet, romantic, ... just what we needed to get away from the weekly rat race!
Very nice hotel, but pricy. asking 21 euros for a breakfast is exaggerating
the room was of beautiful design and had everything. Not sure about the glass doors on toilet and bathroom...not suitable for some couples. also very far away from city and no good for business trips to city
Very pleasant hotel with warmful staff. Located in the woods the hotel is very quite with very comfortable rooms, free large parking lot (external) and free internet access everywhere in the hotel. Sauna is nice, clean and has late opening. Restaurant is vast and food is good quality. To recommend.
It is nice. It is not so new.
warmth and friendleyness of everthink breakfast was cold water in pots for tea warm coffie cold plates that were used for hot food were very cold taking heat from the food
location, helpful staff, comfortable room although pleased that wireless internet was available and reliable, it was quite expensive
A clean, modern hotel. Very friendly staff that spoke English.
breakfast buffet no pool
Cleanliness of hotel Getting to it from station, a bit of a trek with luggage and entrance not on main road but behind. But ok once u know where it is
the staff were so helpful and nice and the food was great in particular the breakfast.
The best for me was the price! My son who is 13 enjoyed the breakfast.The rooms are very clean and it is very quiet to sleep at night.
NIce that they have their own restaurant, so I can work late but don't have to look for food. No.
Location Parking facilities
I had an early train and it took me 5 minutes to get from my room on the sixth floor to the track. you really can't beat that. the closest laundromat was about an 8 minute walk away, did not have soap for sale and of course is not on the web. the staff was very helpful in giving directions but i would not consider this an ideal hotel for someone who is planning to do laundry.
Perfect location, near train station and access to downtown All was so small bathroom shower bed, the first person who extended the welcome was clearly uncomfortable speaking in French and made every effort possible to make it clear. There was not AC so we had to tolerate a hot room during the day. The disposition of the beds made impossible to walk around the room.
I found the staff to be very helpful. Breakfast was outstanding!
Nice ambience, nice people at reception, the artie breakfastroom Reception looks kind of cheap at first glance Cleaning starts early and noisy (our room was next to 'Dienst'
The staff was exceptionally helpful and very friendly. They provided helpful and accurate information on the local transportation schedules and always came to the desk to greet us when we came in. The breakfast (included) was quite good, with many selections to choose from, and presided over by a lovely and friendly manager.
Unusual split level was attractive. Would be nice if the third bed was on the lower level and the sofa upstairs to relax with TV. Everything was excellent
Very attractive dining room, excellent location
Very good position, hotel staff very helpful, good breakfast A disturbing smell from bathroom during the night. The rooms are not very well acoustic insulated, so you might hear what's happen with your neighbours.
Thye staff were very helpful and friendly in this conveniently situated hotel Noise in the street by late- night party-goers
The perfect location neear the centre of Leuven
Comfortable room, friendly staff, central location. Excellent all-round
The clean and spacy rooms, and the very polite staff
Please write at least 15 words
The very helpful reception staff who would do anything that you needed in a timely and professional manner. The breakfast was excellent. The room was slightly smaller than I expected, and not as clean as it should have been. Also, the rooms could do with some upgrading, e.g. mobile phones would interfere with the clock radio.
My stay was excellent. The hotel was clean, the food excellent, and the staff eager to serve.
The gardens were nice and itwas very quiet and peaceful.Breakfast room had a wonderful "old world " feeling. Very close to Begginshof for walking and exploring on foot. for a 4 star hotel the room was a little small but not a problem!
The staff were friendly and helpful. Also, most spoke very good English.
nice outside vieuw in breakfast room additional pay for sauna while i was in suite room, sometimes a litlle years 80 dated.
The quiet and well maintained grounds No, by far the best hotel we have stayed in in Belgium
Very cosy and stylish at the same time. I love historical settings Could widen dinner menue
The breakfast was great. If that's a four star hotel they must be very small stars. The room was expensive and looked like it hadn't changed since the early 80s. The bathroom was older and not clean.
friendly staff no swimming pool, paid sauna
Very quiet and peaceful. Staff were very helpful and a really nice location
When we arrived, the hotel receptionist directly offered us a cup of coffee in our room for free. This is exceptional service I think that is not required, but highly appreciated and a good start of an excellent stay. Furthermore, you can park you car behind a closed gate (for which you will get the remote to open it).
It's a beautiful renovation of an old farm. The staff is extremely friendly and they go out of their way to make it a comfortable stay. The breakfast is excellent and the rooms are quite spacious. Highly recommended if you want a comfortable place in the countryside, away from the city
Very special private location. 5 star level of personalised service. Feeling of exclusivity and privacy. Very stylish, designer rooms. Exceptionally comfortable beds. The location is off the beaten track so you have to go out to eat. An onsite facility for evening food (not necessarily full meals). Maybe a fridge in the kitchen with sandwhiches or chilled ready meals with a microwave, that could be used like a communal mini-bar would be useful for the weary travellers who don't want to drive out to eat on arrival.
A perfect place for a romantic trip. Very polite staff. Special thanks to Duan. You can take bicycles free of charge for riding on the wonderful places that surround the B&B Barons House.
We loved your staff and your services. Your staff were friendly, knowledgable, and willing to help us get around the city. Your hosted breakfast was wonderful as well, and it added to the value of our room. We will recomend Hotel New Damshire to all of our friends when they visit Leuven. The only problems we had were the intense smell of smoke in our non-smoking room and the sound of construction in the morning. We realize that there is not much you can do about the latter, and we were very satisfied with our stay.
Friendly & helpful staff. Several items in the room were missing or broken. Requested they be fixed but not taken care of because it was the weekend.
Helpful staff who are friendly and very honest.
The bed was good and the staff was very helpful. I liked the breakfasts.
Wired internet is comfortable, and small refrigerator is available, bus stop is nearby, and staff is helpful. A blanket was not so good, and people in 4th floor must use stair.
Excellent breakfast - friendly & helpful staff. Excellent location for town centre. Room heating controls confusing and without explanation.
Value for money, pleassant staff
The location of the hotel meant that the centre of Leuven was within 10 minutes. Parking of the hire car was easy, as I could park almost in front of the main hotel entrance in a metered parking space (free overnight as long as the car is moved by 9am) The light switches in the room were strangely configured so that I could not turn off the bedside lights without going to the main switch by the door.
Very friendly receptionist helping at the desk after late arrival. Room was poor of furniture and athmosphere/ old sixties.
the hotel staff, the fact that is very near to Oude Markt and Begijnhof The street is a bit noisy
very nice and welcomig staff. small rooms, but yet very well furnished there,s was an akward smell that sometimes came out of the toilet?
very close and conveniently to the centre; all you need when staying for a short in the big city
Staff was very friendly Restaurant was a bit too small. Some days there was not a table available for having breakfast...
Location Expensive, pokey car park with very tight access
Helpful and friendly staff. Efficient reception and rooms clean and well maintained
cleanliness of hotel and central location noise transmitted from other rooms
small room, bit congested. No fridge in the room. Breakfast should have been complimentary. Friendly, helpful staff. Budget accommodation for a single person.
Friendly staff. Very nice room.
Nice clean bathroom. small room and needs insulation (one can hear everything going on in other rooms and in the corridor) - otherwise good. Please note that the "Fair" comments above are not complaints, as I did not expect the Ibis to be a 5 star hotel.
Feeling at home ( 5th year we stayed at the IBIS ). Staff very friendly and helpful ( especially Joost ).
Everything was just perfect, especially the design of the rooms. More choice for breakfast.
The rooms at Bertem Natuur are first-class, and the owner has clearly put a lot of effort into the design and detail. We would say they are easily 5-star standard. The hotel is located on a farm, approximately 4km outside Leuven, and the setting is beautiful. We ate our breakfast outside on the patio, and it was so peaceful. The owner, Linda, is also so helpful and friendly.We would definitely stay at Bertem Natuur again if in Leuven, and would like to thank Linda for making us so welcome.
The site is perfectly quiet, the room design is very nice, and the owner Linda very friendly.
Small and well run. (a very plesent stay.) No issues
Well, great great place. So kind and thoughtful. Attention to detail in the rooms and the outside area was second to non. By far the best place that we have stayed at on holiday for many years. The owner and her helper were extremely helpful and polite. Could do enough for us.
good location and good rate smell in the room
Very convenient. Clean modern room and bathroom with a view over the square. Good housekeeping of room each day. Breakfast good. Room would have benefitted from addition of bedside tables, individual bedside lamps,comfy chair(s), tea/coffee facilities. Tricky to find until you realise that it is in the popular De Klimop restaurant in SW corner of the square.
Location Wireless internet is available but not free (as in hotel info), in fact rather expensive.
The courtesie of the staff
The staff is pleasant, the room is clean, and the location is good.
Electric volatage transducers from 220 to 110 V should be equipped all hotles in Booking.com.
Its location, price & cleanliness The building is quite old so the rooms were not as sound proof as in other hotels. This however was very understandable & was not too disrupting
The location of the hotel was great - literally across the road from the train station and the breakfast was very good. I arrived at around 9 p.m. and the entrance of the hotel was not lit up so you have to walk right up to it to find it.
The room was very spacious and comfortable, and the bathroom was clean and fresh. The best thing about my stay was the breakfast, it was delicious.
This hotel is located just accross the street of the Railway station in Leuven. The value for money is good and the staff/owners are very friendly. Recommended!