Bedford Hotels

The pool was great and breakfast was Ok.

The ac in our room was so loud. It sounded like someone had a cell phone on a table and it was constantly vibrating. Woke me up at 6 am and couldn't get back to sleep. The shower was mouldy because the caulking had come loose in some spots. When I mentioned the loud ac to the lady at checkout she seemed unconcerned that I was upset. Next time I'll spend the extra money and stay across the street. Much nicer staff and much better rooms!

Food was fairly good. Great choice, clean, and plenty if it.

Refrigerator didn't work and when requested to check it, there wasn't a note and it still didn't work. Chose the hotel for it's having a pool, but it was closed for cleaning (which I know wasn't their fault, but was very disappointing because that was the reason I chose the hotel n

We drove down to Manchester from our home in VT the night before flight during a storm. Everything was upfront, clean, and professional and we made it to our flight with no stress or complications.

Nothing.

Reported problem with our shower to front desk and no housekeeping for our room. They did nothing. Same problem next day, so we left for another hotel. Country Inn across the street was Great.

Poor service even when you complain to front desk. Will contact Hilton.com to let them know about our poor experience. Also, beware if you book through KAYAK this hotel won't accept your frequent stay card or status, so no points and no upgrades.

Very quaint and spacious rooms

The room was way too hot! We had a 3rd floor room and the heat was turned down to 60, the air conditioning unit was down to 65 and the thermostat was 85!

Charm, charm and charming. New england character and charm and beauty at its best!

No

The owner was violent and threatening when an error was pointed out in his listing. Never in decades of travel have I encountered such a dangerous threatening situation.

The pool is nice.

Friendly check in staff

Having someone knock on the door at 11 am and then 2 min later call the room basically saying get out. (We were packing up the bag)

Good location

Room was cold. Took 48 hours to get warm with heater on max.

Close to the highway. Friendly staff. Well lit parking lot. Great water pressure in the shower.

Converted factory building that was not easily identified as a hotel since the entrance did not face the street. Continental breakfast consisted of only cereal and bread, no fruit, yogurt, or protein. With the exception of the flat screen TVs the room hadn't been updated since the 1970s.

Love it's close to the airport and had food options in and around the hotel.

Didn't have a menu for the diner in the room. I had to walk down and get one.

Much smaller than expected. Expected a suite as that was the description online. It was basically a hotel room with a bed and a couch. Ptetty small. Molding being held on by a piece of duct tape. I just don't get that as it could have just as easily been repaired the right was.

The staff was extremely nice

The mattress was SO uncomfortable

Our shuttle driver on Saturday morning was super great, so friendly and helpful.

I wished our room key would let us in from the side parking lot.

Nothing

The fact I came to a hotel at 1230 in the morning after sitting in an airport all day only to b told there were no rooms and I had to go to a different hotel

Location

* Cleanliness was a 1/10, hair everywhere in bathroom upon arrival. * Had to cary dinner up from bar to room on a tray, in which someone bumped into me on elevator and everything was ruined. It was never asked to be brought up via room service.

Hotel was clean and modern. Good location from verizon arena.

House keeping kept beating on door in the morning, we were trying to catch up on sleep and planning on a late checkout.

Convenience

Bad mattresses. Overpriced.

The staff was super friendly and went above and beyond for us. Room service was affordable and delicious. The gym was great and offered cardio as well as weight machines AND free weights. The room was very clean, bed was sleep number. The view of downtown was perfect.

Nothing. Everything was great!

That the room where clean and neat

That at 3:45 they had snow removal !!!!

friendly .

The interior/decor was spot on. The rooms were a great size and despite being near the regional airport, it didn't distract at all. Wonderful and helpful staff. Enjoyed our stay greatly and will return again if ever in the area.

Staff was very friendly and accommodating. Rooms were clean and comfortable, would stay there again.

NotHong I can think of

The walls are very very thin and even after I switched rooms, I was still awoken from people just chatting in the next room. I wouldn't come here to get a good nights sleep.

Liked the later check out time of noon.

Room smelled musty.Bathroom smelled and was a bit moldy.

Waffles & hard boiled eggs and more for breakfast, coffee 24hrs, close to restaurants and shopping, full kitchen & appliances, friendly staff

Allow pets not disclosed on Booking.com, feather pillows on bed (allergic to them), hard mattress, both mirrors located inside bathroom, hanging light not over table and husband bumped his head on it a few times until we placed a chair backwards in front of it.

When we checked in the staff had everything prepared for us, I just had to show id and sign a paper. The front desk staff were extremely pleasant and helpful. Our room was perfect. It had a medium sized refridgerator and a microwave, and a large flat screen tv. The beds were very comfortable! We will definitely return!!

i had mixed feelings about the breakfast. I was pleased with the selection but even before 7am the potatoes and pancakes were cold. However, there is a waffle making station and lots of pastries and different cereals.

The breakfast was great every morning! Pool was fun, along with workout room and arcade/game room. Service was excellent. My room was next door to the breakfast area, and sound was never a problem. Free cookies and coffee all day/night, too! Pets were allowed as well, and it didn't seem like there were breed restrictions. I would recommend this hotel to anyone!

The bed was extremely comfortable.

No, everything was perfect during our stay.

Breakfast attendant was in obvious hurry to shut down service a good dozen of more guest were unable to have waffles or juice due to closing the units early15 minutes prior to posted breakfast hours because 'I already shut it down' with attitude

Nice rooms, good breakfast.

Waffle maker not turned on first morning we had breakfast.

cleaning staff does not do a very good job

Good location near downtown. Only ten minutes from the airport. Fridge and microwave in room. Totally on their game for park-and-fly. Clean. Morning staff was nice. Mystery meat sausage and mystery danish makes breakfast exciting.

Evening staff was a little grumpy.

This hotel was very clean and comfortable. It was a great value for our money and we enjoyed our stay. Our daughter enjoyed the pool and we enjoyed the soft beds and ample breakfast buffet. Overall we were very happy with our accommodations.

All worked smoothly, no "hitches"

The pool is fantastic: really warm and clean. The staff was great, accommated us having a crib in the room and called ot make sure we had everything we needed. Really friendly too.

The cleaning staff that cleaned our room did not do a good job. Perhaps they were rushed but they didn't replenish paper cups or coffee or toilet paper.

Staff members are extremely friendly and very helpful.