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Clean, friendly, easy
The staff was very attentive and wonderful. Wifi in my room was not working
The staff was top notch. Most went above and beyond to assist. The room was comfortable and accommodating. They made me feel welcome and made it easy to relax after a couple of very busy weeks of travel. Strong WIFI, nice business services area. I'd stay there again. Thank you! The bar was a disappointment and a stark contrast to the rest of the hotel. I waited about 5 minutes before I finally had to get someone's attention to take my order (even though there were 2 workers behind the bar the whole time). The layout is not conducive to starting conversations among others at the bar and neither was the staff. I felt like I was inconveniencing them. Also, restaurant staff came to the bar and talked about dining patrons right in front of the guests at the bar. Not professional.
Great location for someone arriving Johannesburg one day and leaving the next. Hotel is 3-minute walk from Airport, which has luggage carts you can push over there and leave. Bellman will take you to ticket counter for check-in the next day. Great staff, genuinely pleased that you are there. Excellent food. Soundproof, no airport noise. I normally stay at Sandton Hilton near my business partners' office, but when staying overnight to connect a flight the next day, the added cost of this hotel is absolutely worth while. I shall return. Cannot think of anything I did not like.
Quality of room and restaurant were nice, as well as location close to casino. Ordered wake-up call - never came, lucky to have woken up on my own. Ad said international outlets were in the room - they were not. Airport shuttle bus had a schedule, arrived on time, but then didn't depart for 15 minutes.
Liked the restauruants in the complex and level of security Just too far from Joburg centre
Check your bill!!!
Staff is excellent, very friendly
two bathrooms, bed was comfy Room service answering telephone was very rude to me, food was poor, lights in bathroom didnt work. very expensive for the time I had
The breakfast buffet was grand The rate and size of rooms. Was a little expensive for rooms of that size
Clean rooms, nice bed, good restaurants nearby and great breakfast. Shuttle service back and forth to the airport was excellent. Older rooms, staff is okay and hotel a bit pricey
Very nice hotel and casino, luxury rooms and amazing breakfast I had a squeaking pipe in my room and it was hard to sleep bacuse of the noise
The security no.
Lens B&B Guesthouse is excellent , very quiet, it's ideal for relax.
The owner was very pleasant and drove me to Johannesburg airport, at no additional charge, which was most appreciated. It is just unfortunate that he has put his B&B up for sale.
a very warm welcome. we felt safe. very nice and clean room. very friendly. pick up and drop off to the airport for free. we recommend this B&B! we liked everything
Everything was fantastic, especially Henry and the staff. I have zero complaints.
access to the airport/ friendly staff/ good breakfast
Plenty of food choices and entertainment Getaroom.com screwed up the booking and there was no record of it with the Hotel. Mondior accommodated me though and were very helpful
convenient Transit hotel close to airport, with reliable shuttle, reasonable rooms, nice breakfast and easy access to range of restaraunts. Price was hiked due to World Cup
The breakfast buffet Staff were rude and service poor
This hotel does not justify the 3000 rands that we paid for a one night stay. It was the little things that let the room down - stains on the duvet cover and towel, no bath robes, hot and cold taps the wrong way around in the shower. However it was the rest of the hotel that was the real let down. Corridors full of detritus, and worst was the lack of restaurant. The staff directed us to the adjoining casino which was full of family restaurants - offering plenty of selection but nothing of quality. Breakfast in the hotel was diabolical with piles of limp egg and bacon that seemed to have been cooked hours before. I don't mind a hotel of dubious quality but not if I'm paying 3000 rands a night.
Close to the airport Misleading information about shuttle service to airport and no information that the restaurant is closed on Sunday evening.
The staff are very friendly and the quietness of the hotels The location
Helpful friendly staff.
close to airport
Secure parking,good food,comfortable room No
The restaurant food was very good. The room was cold and the heater insufficient to heat within a short period of time. There was no seating other than a wooden chair or the bed. The towels were ripped. I stayed in what was supposed to be a honeymoon suite because it was the last room available. But it was very small and in terms of appearance and luxury, it was no better than a standard Hilton or Marriott room and nearly 3 times the cost.
Beautiful 1 level Hotel.Staff were very helpful,very clean rooms.About 15 min from airport.Would stay again no shuttle
Clean, friendly, good value
Although very short stay, felt very comfortable and thoroughly enjoyed my stay. Plug adaptors for two pin plugs should have been available. However, the receptionist was excellent at working something out for us!
I had an excellent dinner. They had a good knowledge and selection of wines. The hotel was located too far away from O.R.Tambo Airport. The charge for going to the airport in the morning was ZAR 250,-
The very helpful staff, clean rooms it is straight under a busy landing track for Johannesburg International airport, so not suited for people who want to sleep in a bit after a late arrival.
Neatness and privacy of the room
Adequate space in room. Wide variety breakfast. Friendly staff. Swimming pool was dirty upon arrival. Room wasn't cleaned properly the Wednesday, no fresh towels, drinking glasses were provided. The satellite channels wasn't available one evening.
See above remarks, also fancy rooms, breakfast fairly good. None.