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Minibar was free of charge. After we came back from the spa the housekeeping made a hearth of the bed sheets and put roses on it. This was very romantic. At this saturday it was very busy. There were 2 weddings in the sloss. The personel said they where fully booked but after 30 min waiting they gave us a nice suite.
The ambience, the room, the pool, jacuzzi, the restaurant and the awesome and friendly staff at the hotel. Our car had problem starting and the valet was extra helpful in helping us get it started again. We felt like royalty during our stay. You gotta check it out! The price of the meals was way too expensive, and although the mini bar is available, the price of the snacks were anywhere from 3 euro and up; a imported chocolate candy bar was 5,70 euro. The breakfast was very expensive, we paid 8,50 each for a belgian waffle (not that big) and the total cost was around 40-42 euros for our breakfast and we ordered this from the ala carte menu!
The Hotel is very Beautefull . Rooms are very comfortable.The staff are OK. The restaurent is the best !!! Spa is very good. All the services and facilities cost very much if you compare to the rate of the room. Sometime was shocked. For exemple 28euro Breakfast!! Internet 1 hour 10 euro's.... end...
Almost everything is fine: Building, rooms, style. Staff is not professional for such level of hotel
Absolutely everything - although it was a shame that the posh restaurant was either closed or fully booked on the nights we were there. Nevertheless, the alternative bistro type restaurant was excellent. Staff perfect - even noticing and reporting to us that our car in their car park had a puncture. This necessitated an extra night's stay, which was arranged without difficulty. The weather! This was the one thing that was beyond their control.
Very nice with excellent staff and service.
Pleasant sorroundings and close to Cologne for Exhibition
Exterior of building is fantastic and quite luxurious looking; Vendome restaurant is fantastic albeit expensive Dated rooms and interior; shower was terrible - kept falling out of bracket; room was extremely cold and thermostat didn't do anything; hotel charges ~25 euro/night for parking which seemed absurd given its location; requested an iron and it was covered in goop which proceeded to get on my shirt
The decoration and feeling of the place The pool is small and not very shallow
Nothing at all.... Yes. The hotel is more than...In the year 2008 they still did not make any difference between smoker and no smoker room...The rooms are small and you verry poor established. The prices are verry high and they can give you nothing for your money. You can not have a beer in the bar, they offer you the beer in 2dl glas for the price of a pint of beer...
Great food. Lovely Building
Everything was O.K.
nice, clean and good breakfast and service. location was good and quiet but access to it from train stop in a small town that not even bus drivers know where it is very bad especillay during the train workers strike when you arrive at the train stop late at night? hotel should put a sign up at the bus stop numer that goes to their street for helping customers and bus drivers. My experience was probably tainted because of the train strikes and having to go daily to the dusseldorf messe so far away, otherwise a nice hotel for leisure or if you business nearby.
Clean rooms, friendly staff, good breakfast. There was no internet available in the hotelrooms.
Room very spacious and comfortable; breakfast enough various. Not easy to find without a map or gps, but I arrived late in the evening
Room spacious, clean, long beds with fine sheets, comfortable also for very tall ones, nice receptionist. There are no double beds at a hotel, so you have to push two single beds together but there is still a hole between, cost of parking in small city not in a centre (20 EUR/night) and mini bar amenities (6,5 eur/1 l bottled water), internet available upon payment, being close to Autobahn and quite some sounds
Comfortable hotel, the room was very clean, nice personnel. After midnight no service (reception desk, room service, etc.) at all available per telephone; TVs in the restaurant and bar downstairs tuned on a channel with commercials and explicit images for all kinds of sex services, clubs, escorts; prices for parking and breakfast (EUR 20 each) unproportionally high.
It was located to the conference place, which was in the stadium. The snacks offered where nice and enough for a late arrival. The breakfast, although it was good, was very expensive, 20 euros per person!!!
Nice,very interesting, especialiy for the football fans.
marvellous breakfast, excellent sauna quite noise and crowds of vehicles/guests during a football match
Accommodation very good and friendliness and helpfulness of staff excellent. Over-priced breakfast. €20.00 per person is very unreasonable and forced us to make other arrangements.
no noise, even though the highway was closed to the hotel; sports-TV in the hall, very friendly staff; attention for details (e.g. a simple toothbrush and a hot-water bag was provided by default) - for wellness, there is no swimming pool in the hotel and the fitness area is poorly equipped (few good mashines, but no dumbbells); Also, the air conditioner has not worked very well (may be modern technique which has not yet been tested)
I like the room size. I like the size of the entire hotel. I like the design. I like the comfort. I didn't like the additional payments-such as the beverages that were already placed in the room had to be paid for if used. Wth? I didn't like the overrated payment that had to be made to park at the hotel. This payment is surely unnecessary.
braekfast and parking expensive no
Everything is OK. Nice hotel just in the stadium, beautyful and comfortable. Good restaurant.
Clean and quietness is fine, lots of green in residential area. No information on the address whatsoever, no indication. Staff always bussy on telephone and slightly arrogant girl not being able to write down the actual address.
First and foremost the support of the staff in my late arrival and instructions to get the key etc. The breakfast was excellent and helpful staff was always present. As a traveler that spends 80% of my days on the road, it was indeed quite and impressive stay. I would suggest that signage be lighted at night. I arrived in Rain and was lost on the site for a few minutes till found the key box.
Very accommodating. Let us use the facilities earlier than check-in time.
We liked the staff every one we met was welcoming and helpful. We were able to access the internet which was crucial. We enjoyed the breakfast which was excellent. We would stay again in future. We would have liked a larger room but perhaps there were none available.
The fantastic atmosphere of the hotel
Nice location - very quiet. Excellent dinning - expensive but worth it. Dated decor in the bathroom. My room was very nice but the shower was really only an afterthought fixed far too low on the wall so that I had to bend to wet my face, and notup to what I would have expected for 140Euros per night.
The place is wonderfull, location also The lack of elevator causes a big trouble for us, the breakfast consisted of basicly salami, not rich offer for breads, for example the scrambled eggs were offered only under a reguest, not offered on the table, generally the staff was ok, but there are some things to be improved, like the internet connection. Also the price we payed was a bit higher than the confirmed offer in your site.
size of the room and toilet no facilities
Quiet Location, good and friendly service, excellent breakfast. Rooms outdated, hallway and staircase in the side building looked rather tired, carpets worn out and should be replaced.
Restaurant and the staff, quiteness I did not get the queen size bed I have booked but standard bed; hence I paid extra for something I did not get.
people are nice and helpful the bed is small
I have stayed in the hotel several times: I like that the hotel is small and well situated in a small town with an easy public transport access to the city Köln. There are some noise from the main street in rooms turning to this side - main due to windows with sealings not properly airthight. Rooms are getting a bit worn out now. Bathrooms are OK. 3 stars may be a bit too high.
Wired internet in the room. Restaurants and other activities (casino) just around the hotel. A bit expensive.
It was peace of mind Every thing was parfect
There were several restaurants in the immediate area. The staff did not know about using the VAT form so I did not have to pay the tax on the hotel
The co-opertaive staff Not really
Transportation to and from the airport makes the hotel a good choice when travelling from Cologne airport.
Good convenient position, plenty of parking, exceptionally clean and very good value for money. Good train links to Koln and Bonn.
The buffet breakfast was very varied and plentiful, a good start to the morning. Tea and coffee facilities in the the room were very poor. The price of the hotel was expenseive compared with the one at Munich airport.
Staff where very helpful and understanding of specical requirements Double room was a bit small for two persons with thier bags
The staff of the hotel is not good in English and not very helpful to foreign travellers.
Room and breakfast
Good location for a business trip Very noisy due to the closeness to the highway
The Restaurant Leo's it's not bad, there's a market centernear the hotel. It's dirty, the staff is scant, the elevators are slow, the rooms are old, the service room is inadequate, the room's window it's incredibly dirty.. what else? Stay away from this place.
The breakfast buffet is excellent. All the other services are average
The staff were friendly and helpful. The quality of the dinner in the restaurant was good as was the service. My room was cold and the heating was not adjustable. The common areas of this hotel are very dark and don't look very clean.
Confort and good access by train the city and Fairgrounds
I liked that it was close to the train station. You could walk to it. The WIFI was terrible, kept shutting off, room service never came, breakfast in the room was never served, the hot water was broken for 1 day, and when fixed only lasted 5 minutes. Need I say more.
Close to station. It would still be worthwhile the hotel offering a minibus service to the station as sometimes the luggage can be too much of a struggle. Otherwise the hotel was a good experience. Nothing
It is located near the train station and city center.
Restaurant was very good with excellent service Room was too hot and air-conditioning not powerful enough to cool.
Friendly staff. No PC in lobby.
Clean, well-appointed room with all the facilities I needed, included a very efficient wireless internet connection. The breakfast choice was also excellent. Parking was a challenge.
Easy access with public transport, practically situated near bus station, very polite staff, delicious dinner, fair price. Room is big enough to put in bigger sized bed (bed 200x90 is nowadays rear to be find)
Very good value for the money, excellent breakfast, delicious restaurant and very kind staff.I would deffinetely return.
Location - close to airport Grounds Breakfast Very nice, but misrepresented 4-star rating (3-star more accurate)
The location was beautiful, as were the hotel facilities. The room was spacious, lovely, also there were seating areas in the large corridors. Free use of sauna fitness and solarium (at the time of my stay-Sep 2007) make a good point when it comes to relax. The staff was very helpful and nice, and the food was great. There is truly nothing I would dislike.
We appreciate a lot the hotel, the room very big and clean and very cheap. Very calm place too ! The staff was very nice. We recommand that place for your familly. It s better to come with car. The restaurant for the brekfast is small. If you want to go to koln, it's little bit far : 25km, so you need a car.
Very old fashioned, they promissed internet and there was not. Noisy.
The hotel was very comfortable and peaceful. The staff was friendly and helpful. We`ll surely come back again! -
Quite, breakfest, design
Atmosphere/ambiance, food , surroundings...could not fault it! I did not stay long enough!
It was beautiful! Very quaint and cozy, and the hotel staff was very friendly and helpful. I only wish I could have stayed longer.
comfortable restaurant & quite
bed and breakfast. inconvenient if you're not driving.
Free parking and WLAN. Friendly staff and good sized rooms Room was a bit cold until I worked out the heating.
Convenient hotel close to the airport Only one pillow with the size of a stamp. No bottle opener at the room. A bit expensive.
location; facilities; privacy I prefer sheets and blankets instead of duvets. The duvets used were too short. One gets either cold feet or cold shoulders.
Friendly helpful staff I had a double bed with a single duvet!?
We thought it was a very good hotel. The rooms were very large compared to many in Germany, the hotel was easy to find, and the restaurant was very good. A full breakfast buffet was included in the price, which was great. The hotel is a very quick drive to the Cologne airport. We were hoping to find a fitness center in the hotel, but there wasn't one. And we took a while to figure out how to keep light out of the 45-degree angled windows on the top floor, so we could sleep in a little.
Petrol station next door if you have to top up rental car fuel. No iron available - they had run out and didn't know where they all were. Crumpled shirt into Italy then...oh, the shame. Pretty pricey but then again - same can be said for any hotel around CGN airport
The staff's politeness, kindness and availability. The lightning in the room.
Very good service
No free shuttle bus from/to airport
The room was very good the breckfast was not very good. poor selection.
I like the view of the football stadium and the big chimney on the horizon it is very industrial like. But what they can do about it? Anyway fair for the money only coffee sucks : ) Not enough parking place, very small shower and room was cold at arrival.
the noise level of buildings at the city was a little hight at the morning
The room was not bad the service and evironement: no people speaking english, nobody answering the phone, quite old "eastern style" 70' building,,
The staff friendliness, breakfast, cleanliness of the bathroom, the quiet atmosphere around the hotel. If somebody talks a bit loud in the other room could be a bit noisy during the night.
breakfast, cleanliness, staff no fridge
nothing yes, the hotel was very old, furniture min.25-30 years old, compared to hostel style accommodation
Good clean room. Handy for town centre of Bergisch Gladbach -10 minutes walk. Swimming Pool. Sauna etc. Use of attached small bar in evenings. Not many staff around actually in the hotel part.
Staff were very friendly and helpful. It was difficult to find.
The hotel is not too easy to find, there are no signals to find it... We spent a lot of money calling them asking for directions...
I loved the service... everybody was very kind and happy! Thanks for everything.. We asked the reception to order a taxi for us... Something went very wrong under the way and we came to another airport than what we ordered, The taxi driver didnt really understand us either so so... shit happends! we didnt count on 100 euro extra for the mistake :(
It is a nice place, renovated and very close to the centre. It is located on a very quiet street, so we could sleep without noises. The best of all was the matress and the pillow! So soft!
Typically ibis: not too expensive, strategically located, reasonably ok. The hotel is located directly opposite the big Bayer chemical plant. Other guests are (or look like) engineers and truckers.
Hotel was in a quiet location, but still close enough to final destination There was no form of cooling system in the room
It's for the 4th or 5th time I stayed at this hotel No special comments
it is near the downtown, the railway station at 5 min., very good restaurants and the beer the best. the people from reception were a little bit absent