Pros (+) Excellent breakfast, very friendly staff
Cons (-) Lack of air conditioning was rough during a heat wave, but they at least had fans
3 stars
Sorell Hotel Arabelle
Photos of Sorell Hotel Arabelle
Overview
Sorell Hotel Arabelle provides modern accommodation in Berne and is within a 20-minute walk of Bern Railway Station. It is located a short walk from University of Bern.
The hotel features a 24-hour reception, an express check-in and check-out feature and a currency exchange. Additionally, the multilingual staff are available to offer local information.
Every cosy room at Sorell Hotel Arabelle has wireless internet access, as well as all the essentials required for an enjoyable stay.
The hotel's restaurant is open for breakfast, offering guests an easy dining experience not far from their room. Guests are welcome to enjoy a drink on the bar's terrace. Guests can also try one of the many bars and restaurants in the area.
Sorell Hotel Arabelle is close to the area's well-known tourist attractions, including Zytglogge, Museum of Fine Arts Berne and Old City of Bern, which are within walking distance. Munster Of Bern and Altes Schloss Bumpliz are only a short drive away.
Amenities at Sorell Hotel Arabelle
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Body soap
- Trash cans
Services and conveniences
- Safety deposit box
- Currency exchange on-site
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Tea/coffee maker
- Kettle
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Soundproofing
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Family friendly
- Cribs available
Reviews of Sorell Hotel Arabelle
7.8
Good
1570 verified ratings
Wonderful
559
Very good
455
Good
301
Okay
115
Fair
73
Mediocre
28
Poor
39
Summary of reviews
Guests say
Guests appreciated the hotel's great location, being close to amenities and attractions. However, many expressed dissatisfaction with the service, noting a lack of staff presence and poor communication. Cleanliness was also a concern, with some guests reporting dusty rooms and inadequate cleaning. Overall, while the location is a strong point, the service and cleanliness need significant improvement.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's breakfast?
The breakfast at Sorell Hotel Arabelle is excellent, with a wide selection of hot and cold options, fresh fruit, and a great savings on eating out.
What are the parking options at the hotel?
Parking at Sorell Hotel Arabelle can be challenging, but it is possible to find a spot.
How is the cleanliness of the hotel?
The hotel is very clean, with spacious and warm rooms, and the staff is attentive to cleanliness and hygiene.
What can guests expect from the hotel's staff?
The staff at Sorell Hotel Arabelle are very friendly, helpful, and attentive, providing excellent service and local information.
When is the best time to visit the hotel?
The low season at Sorell Hotel Arabelle is in July, and the high season is in September, offering different experiences based on the time of the year.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Earplugs
Some guests noted that the sound insulation in the rooms was not the best, and noise from neighboring rooms or the street could be disruptive. Bringing earplugs might help ensure a peaceful night's sleep.
Take Advantage of the Free Transport Pass
Guests appreciated the complimentary transport pass provided by the hotel, which offers free travel around the city. Make sure to inquire about this service upon check-in.
Be Mindful of the Check-in Process
Several guests found the automated or self-check-in process a bit challenging, especially if arriving late. It's advisable to familiarize yourself with the check-in procedure in advance to avoid any confusion.
Request a Fan for Warm Weather
Some guests found the rooms to be warm, especially during the summer months, and suggested requesting a fan from the hotel to ensure a comfortable temperature in the room.
Explore Nearby Bakeries
Guests recommended exploring the nearby bakeries for tasty sandwiches and pastries, providing an alternative breakfast option to the hotel's offerings.
Check Room Amenities
Some guests mentioned that certain rooms were not equipped with a fridge, and the pillows were relatively small and soft. It's advisable to check the room amenities beforehand and make specific requests if needed.
Consider Room Location
Some guests noted that rooms facing the road could be noisy in the morning due to traffic. If you are sensitive to noise, consider requesting a room away from the street.
Take Note of the Hotel's Quiet Location
Guests appreciated the hotel's quiet and peaceful location, which provided a relaxing environment away from the hustle and bustle of the city center.
Utilize the Hotel's Inner Garden
The hotel features a pleasant inner garden where guests can relax. Consider taking advantage of this serene space during your stay.
Location
Mittelstrasse 6, 3012 Bern, Bern
What's nearby
- Bern Train Station0.4 mi
- Hollanderturm0.6 mi
- Käfigturm0.7 mi
- Barenplatz0.7 mi
- Bundeshaus0.7 mi
- Old City of Bern0.8 mi
- Zytglogge0.8 mi
- Zahringerbrunnen0.9 mi
- Münster of Berne1 mi
- Swiss Alpine Museum1 mi
- Kunsthalle Bern1 mi
- Bern Natural History Museum1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sorell Hotel Arabelle
Low season | May |
|---|---|
High season | August |
Average price (weeknight) | $186 |
Average price (weekend night) | $178 |
When to book a room at Sorell Hotel Arabelle
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sorell Hotel Arabelle
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Value for money | 7.6 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Belp |
Distance to airport | 4.2 mi |
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