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Hyatt Regency Bethesda

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1 Bethesda Metro Center, Bethesda, MD, United States

+1 301 657 1234

$111+

Hyatt Regency Bethesda

Overview
Reviews
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Map

Hyatt Regency Bethesda - Bethesda - Building

Provided by ICE Portal

Hyatt Regency Bethesda - Bethesda - Bedroom

Provided by ICE Portal

Hyatt Regency Bethesda - Bethesda - Lobby

Provided by Hotels.com

Overall guest ratings

7.5/10 Good

Based on 2053 reviews

Review highlights

Location

7.8
Service

6.9
Amenities

3.3
Pool

3.1

Good to know

Close to public transport

Nearby

About

Located in downtown Bethesda, Maryland situated directly above the Bethesda Metro Center, Hyatt Regency Bethesda is a newly renovated, 12 story atrium hotel with 390 brand new guestrooms and 7 suites. 1 Metro Stop from the National Institutes of Health and National Naval Medical Center. 24/7 StayFit complimentary Health Club. Walking distance to over 200 restaurants and world class shopping down the street. Morton's The Steakhouse and The Daily Grill Restaurant located in hotel.

Hyatt

Amenities

Fitness center
Free Wi-Fi
Facilities for Disabled Guests
Pool
Wedding services
ATM on-site
Business center
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Tennis
Air-conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
Coffee shop
Pets not allowed
Parking (surcharge)

Guest Reviews

All Reviews

Families

Couples

Business

Solo

Overall Rating

7.5 Good

Based on 2,053 reviews

Location

7.8

Service

6.9

Room

6.3

Food

6.3

WiFi

6.2

Comfort

5.5

Wellness Area

4.8

Breakfast

4.6

Vibe

4.4

Amenities

3.3

Pool

3.1

Overall Rating

7.1 Good

Based on 698 reviews

Location

7.5

Service

7.0

WiFi

6.3

Cleanliness

5.9

Room

5.6

Comfort

5.3

Breakfast

4.4

Vibe

4.1

Amenities

2.8

Overall Rating

7.6 Good

Based on 636 reviews

Location

7.9

Service

6.9

Room

6.4

Food

6.3

Comfort

5.5

Breakfast

4.4

Vibe

4.1

Pool

3.4

Amenities

3.3

Overall Rating

7.6 Good

Based on 431 reviews

Location

7.7

Service

7.1

Food

6.3

Room

6.1

Comfort

5.6

Vibe

4.7

Wellness Area

4.7

Breakfast

4.6

Amenities

3.4

Overall Rating

7.7 Good

Based on 287 reviews

Location

7.7

Service

6.7

Cleanliness

6.6

Room

6.5

Comfort

5.8

Vibe

4.8

Breakfast

4.5

Amenities

3.5

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

hyatt regency

public parking

hotel was nice

great location

access to dc

right above the metro

free internet access

restaurants and shops

nice room

location for metro

great hotel

great location right

close to the metro

metro line

undergoing renovation

hotel was under construction

8.2

Not as advertised.

Pros: Great location (on top of the metro station and a short ride to DC), and good price for that location. The gym was satisfactory, and I didn't get to use the pool but heard good things.

Cons: I thought I was getting a steal at the price I paid. Turns out I only got the discount because the whole place was under construction (right outside my door). It didn't bother me as I was gone during the days, but a heads up would've been appreciated.

Reviewed Jul 2016

review from
10.0

Amazing

Pros: Staff were excellent! Highly recommend staying here.

Reviewed May 2017

review from
9.4

Great location. Excellant service/staff

Pros: Attention to needs of customer. Great location for our purposes. Clean rooms.

Cons: Building interior design funnels noise from lobby area up , making it a little noisy if you need to get an early rest. If you go to bed late, it's not a problem.

Reviewed Nov 2015

review from
7.7

Cons: I was very disappointed that breakfast was not included with the price of the room. I did not realize this until I went to take something to eat and was told that I had to pay I have stayed in many, many less expensive hotels and in ALL of them there was a free breakfast including fruit, breads, eggs, coffee/tea etc. I was not happy about this situation,at all. I will consider staying in other hotels from now on.

Reviewed Jun 2016

review from
7.1

Pros: Very nice room and facilities, great location, friendly staff, certainly would return. One complaint is that the room was overheated at night and no apparent way to lower the thermostat. The last night seemed a bit better for some reason. Also there was a dust rag left in the bathroom one day, and the area around the TV, inside the cabinet was quite dusty.

Cons: See above.

Reviewed Nov 2015

review from
6.0

Beware.. Renovations!

Cons: When we pulled into the hotel it was a windy and snowy day.. I've stayed at this hotel before so I waited several minutes for the valet to come out.. Or at the very least a bellman to help me. Neither of which happened. Was told that I could park in the garage and then take the elevator up and out to hotel. Even the parking garage was a DISASTER from all the construction. I then had to pay for parking, and I didn't have to when I stayed a year prior. There was also a miscellaneous $40 charge ion my CC from hyatt. This was in addition to the $50 hold they usually put on a CC. Not ONE person could tell me what it was from since nothing from the room had been charged. While the room itself was nicely renovated I wouldn't stay here again. Extremely disappointed

Reviewed Jan 2017

review from
4.8

Under Construction

Pros: The location was excellent and we got a great deal.

Cons: Sadly the deal was most likely because the hotel was under construction, which we didnt know before we booked. There was a ton of noise early in the morning and a lot of construction-related dust. My whole family and I ended up with allergy-related respiratory issues due to the dust. Also, my mother who was traveling with us, left her diabetes insulin pen behind accidentally. The hotel staff was largely unhelpful in trying to find it.

Reviewed Jul 2016

review from
3.7

Cons: Hotel under construction. Complete mess. Poor parking. Closed entrance. Slow elevators. Bad room service.

Reviewed Oct 2016

review from
8.0

Pros: Hotel was clean and staff was friendly. Great location.

Cons: There was quite a bit of construction, and the elevators were painfully slow.

Reviewed Sep 2016

review from
10.0

Pros: Excellent service. Clean, sleek, modern facility

Cons: Main entrance under construction, made it difficult to access upon arrival

Reviewed Dec 2016

review from
9.4

Facility need one important improvement

Pros: Beautiful building. I spent some time photographing it. Efficient, helpful staff. Good location near Metro, for DC access, and nearby support facilities such as restaurants.

Cons: One major point for me: ugly, inconsistent lighting. The building's lighting was very mixed, and thoughtless--or at least it has grown to that. Perhaps it was designed well 20 years ago, but now it has a wide mix of lights, from florescent to LED, and, more importantly, a wide, jarring mix of color temperatures, that convey among other things, cheapness. I suggest you hire a lighting engineer to analyze the facility and generally change all the lights to 3000 degree or warmer LED lighting. This is especially important in the rooms. Your clients will (without knowing why) then feel that they are in a luxurious facility. At this moment, it could be any cheap, roadside motel, if judged by the lighting.

Reviewed Jan 2017

review from
6.5

Construction stinks

Pros: We got a great price on our room and the location made metro travel into D.C. very easy.

Cons: The current construction creates havoc for entering and exiting the hotel. It's noisy and woke us up in the morning. There was no AC in the common areas of the hotel (including the fitness center!) which made it somewhat uncomfortable.

Reviewed Aug 2017

review from

10.0

Amazing

Pros: Staff were excellent! Highly recommend staying here.

Reviewed May 2017

review from
9.4

Great location. Excellant service/staff

Pros: Attention to needs of customer. Great location for our purposes. Clean rooms.

Cons: Building interior design funnels noise from lobby area up , making it a little noisy if you need to get an early rest. If you go to bed late, it's not a problem.

Reviewed Nov 2015

review from
10.0

Pros: Excellent service. Clean, sleek, modern facility

Cons: Main entrance under construction, made it difficult to access upon arrival

Reviewed Dec 2016

review from
9.4

Facility need one important improvement

Pros: Beautiful building. I spent some time photographing it. Efficient, helpful staff. Good location near Metro, for DC access, and nearby support facilities such as restaurants.

Cons: One major point for me: ugly, inconsistent lighting. The building's lighting was very mixed, and thoughtless--or at least it has grown to that. Perhaps it was designed well 20 years ago, but now it has a wide mix of lights, from florescent to LED, and, more importantly, a wide, jarring mix of color temperatures, that convey among other things, cheapness. I suggest you hire a lighting engineer to analyze the facility and generally change all the lights to 3000 degree or warmer LED lighting. This is especially important in the rooms. Your clients will (without knowing why) then feel that they are in a luxurious facility. At this moment, it could be any cheap, roadside motel, if judged by the lighting.

Reviewed Jan 2017

review from

8.2

Not as advertised.

Pros: Great location (on top of the metro station and a short ride to DC), and good price for that location. The gym was satisfactory, and I didn't get to use the pool but heard good things.

Cons: I thought I was getting a steal at the price I paid. Turns out I only got the discount because the whole place was under construction (right outside my door). It didn't bother me as I was gone during the days, but a heads up would've been appreciated.

Reviewed Jul 2016

review from
7.7

Cons: I was very disappointed that breakfast was not included with the price of the room. I did not realize this until I went to take something to eat and was told that I had to pay I have stayed in many, many less expensive hotels and in ALL of them there was a free breakfast including fruit, breads, eggs, coffee/tea etc. I was not happy about this situation,at all. I will consider staying in other hotels from now on.

Reviewed Jun 2016

review from
7.1

Pros: Very nice room and facilities, great location, friendly staff, certainly would return. One complaint is that the room was overheated at night and no apparent way to lower the thermostat. The last night seemed a bit better for some reason. Also there was a dust rag left in the bathroom one day, and the area around the TV, inside the cabinet was quite dusty.

Cons: See above.

Reviewed Nov 2015

review from
8.0

Pros: Hotel was clean and staff was friendly. Great location.

Cons: There was quite a bit of construction, and the elevators were painfully slow.

Reviewed Sep 2016

review from

6.0

Beware.. Renovations!

Cons: When we pulled into the hotel it was a windy and snowy day.. I've stayed at this hotel before so I waited several minutes for the valet to come out.. Or at the very least a bellman to help me. Neither of which happened. Was told that I could park in the garage and then take the elevator up and out to hotel. Even the parking garage was a DISASTER from all the construction. I then had to pay for parking, and I didn't have to when I stayed a year prior. There was also a miscellaneous $40 charge ion my CC from hyatt. This was in addition to the $50 hold they usually put on a CC. Not ONE person could tell me what it was from since nothing from the room had been charged. While the room itself was nicely renovated I wouldn't stay here again. Extremely disappointed

Reviewed Jan 2017

review from
4.8

Under Construction

Pros: The location was excellent and we got a great deal.

Cons: Sadly the deal was most likely because the hotel was under construction, which we didnt know before we booked. There was a ton of noise early in the morning and a lot of construction-related dust. My whole family and I ended up with allergy-related respiratory issues due to the dust. Also, my mother who was traveling with us, left her diabetes insulin pen behind accidentally. The hotel staff was largely unhelpful in trying to find it.

Reviewed Jul 2016

review from
3.7

Cons: Hotel under construction. Complete mess. Poor parking. Closed entrance. Slow elevators. Bad room service.

Reviewed Oct 2016

review from
6.5

Construction stinks

Pros: We got a great price on our room and the location made metro travel into D.C. very easy.

Cons: The current construction creates havoc for entering and exiting the hotel. It's noisy and woke us up in the morning. There was no AC in the common areas of the hotel (including the fitness center!) which made it somewhat uncomfortable.

Reviewed Aug 2017

review from

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