Extended Stay America Billings - West End

Pros: I liked the bed and pillows. Very comfortable.

Cons: Didn't like clerk that checked me in. He was rude! The entire entryways were filthy.

Cons: This is not an extended stay hotel. They do not even provide silverware in the rooms, not even mentioning the rest

Pros: First impression of the place was good, first encounter with receiptionist was excellent, she was very helpful.

Cons: Unorganized.. I was eating breakfast at my room watching tv, and a lady with a clipboard opens my room door, no knock, no warning. Stares at me and tells me that someone at the desk told her I had ...

Cons: The staff was very rude and not accommodating. They were irritated and annoyed by our requests and questions. There was also leftover food not cleaned out from our fridge.