Cons (-) The breakfast bar needs work. Needs more options and restocked. They were out of stuff at 9am and Wasn't getting restocked.
2 stars
SureStay Plus Hotel by Best Western Billings
3040 King Avenue West, Billings, MT 59102-6436, United States
Billings, MT
See location+1 406 294 9090Photos of SureStay Plus Hotel by Best Western Billings
Overview
A great stay is waiting for you here at the SureStay Plus by Best Western Billings. Welcome to Big Sky Country, where abundant wildlife, endless mountain ranges, and vast plains are all part of everyday life. As the largest city in Montana, Billings combines rugged charm and natural beauty. The Yellowstone River's free-flowing waters, sandstone cliffs, and rimrocks are why locals call Yellowstone Valley 'the last best place'. We're conveniently located near I-90 and I-94 and easily within reach of a never-ending number of activities and fun for the whole family. Make your stay memorable with our friendly staff, outstanding cleanliness, and comfortable amenities. After spending a night in one of our amenity-filled rooms, gear up for the day with our full, hot breakfast. If you want a relaxing day on the property, enjoy our indoor heated pool or melt your cares away in our hot tub. An outdoorsman's paradise, Billings has endless fishing, kayaking, rafting, and scenic trail options at your fingertips. Explore Billings' many historical monuments and national parks, including Pompey's Pillar National Monument, Lewis and Clark National Historic Trail, Pictograph Cave State Park, The Little Bighorn Battlefield National Monument, Yellowstone National Park, and ZooMontana. Escape the weather and head indoors while traveling back to the 1900s at Moss Mansion or take in some art at the Yellowstone Art Museum (built in what was formerly Yellowstone Country Jail).
Latest deals for SureStay Plus Hotel by Best Western Billings
Amenities at SureStay Plus Hotel by Best Western Billings
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
General
- Quiet street view
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Mountain view
- Storage available
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
- Smartphone dock
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Sauna
- Pool towels
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
- Washing machine
Workspace
- Computer use available
- Fax/photocopying
- Fax
- Laptop safe
- Desk
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Outdoor furniture
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of SureStay Plus Hotel by Best Western Billings
8.2
Very good
902 verified ratings
Wonderful
500
Very good
157
Good
98
Okay
42
Fair
47
Mediocre
17
Poor
41
Summary of reviews
Guests say
Guests appreciated the great breakfast options and friendly service, but many reported cleanliness issues, including bedbugs and dirty facilities. Overall, the hotel has potential with its good staff and amenities, but improvements in cleanliness are needed.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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8.2 out of 10
724 reviews
8.3 out of 10
89 reviews
9.3 out of 10
3 reviews
8.6 out of 10
5 reviews
All reviews
Pros (+) Overall solid place to stay.
Cons (-) Wife had issues with the bed comfort, I did not. Breakfast full of carbs with little proteins available.
Pros (+) Indoor pool, 24 hour fitness center, location, room size, comfortable stay, courteous stay
Cons (-) Conintental breakfast was disappointing, loud neighbors above (kids running around)
Pros (+) Room was nice. Lots of counter space in the bathroom. Comfortable chairs. Good to have fridge and microwave handy.
Cons (-) Our AC didn't work even after the maintenance man fixed it so the room seemed stuffy after awhile. We had to open the window to get some fresh air.
Pros (+) Clean and comfortable. All that you expect in a good hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at SureStay Plus Hotel?
Guests can expect a good variety of food and a large pool at the complimentary breakfast.
Is the hotel suitable for wheelchair accessibility?
SureStay Plus Hotel offers increased accessibility, an elevator, and a shower chair, making it suitable for wheelchair accessibility.
What are the highlights of the hotel's amenities?
The hotel offers clean rooms, friendly staff, a large pool, and a nice hot tub.
When is the best time to visit SureStay Plus Hotel?
The low season is in January, and the high season is in April.
What are the parking options available at SureStay Plus Hotel?
The hotel offers free parking and private parking for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer lower crowds, consider visiting in January, which is mentioned as the low season.
Nearby Attractions
The hotel is conveniently located near various attractions, including Rimrock Mall, ZooMontana, Riverfront Park, and Billings Studio Theater, providing ample entertainment options.
Accessibility Features
The hotel offers increased accessibility, with features such as roll-in showers, wheelchair-accessible units, and elevator access, catering to guests with diverse needs.
Breakfast Variety
Guests appreciated the good variety of food offered during breakfast, making it a convenient and satisfying start to the day.
Consider Room Location
Some guests recommended requesting a room away from the smoking area at the front entrance to avoid any inconvenience.
Consider Transportation
As the hotel does not offer an airport shuttle, guests may want to consider alternative transportation options to and from the airport.
Check Room Amenities
Some guests mentioned issues with room amenities, such as non-functional lights and outdated furniture, so it may be helpful to check these upon arrival.
Consider Room Selection
Guests suggested checking the room thoroughly upon arrival, especially for cleanliness and functionality of amenities like hair dryers and full-length mirrors.
Communication about Services
Some guests experienced issues with room cleaning services, so it may be advisable to clarify the hotel's room service policies upon check-in to avoid any inconvenience.
Location
3040 King Avenue West, Billings, MT 59102-6436
What's nearby
- Rimrock Mall1.1 mi
- Reef Indoor Water Park1.4 mi
- ZooMontana2 mi
- Billings Studio Theater3.6 mi
- Moss Mansion Historic House Museum4.1 mi
- Granite Tower4.3 mi
- First Interstate Center4.4 mi
- St. Patrick’s Co-Cathedral4.5 mi
- Alberta Bair Theater4.6 mi
- Masonic Temple4.6 mi
- Western Heritage Center4.6 mi
- Yellowstone Art Museum4.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Plus Hotel by Best Western Billings
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $110 |
Average price (weekend night) | $153 |
When to book a room at SureStay Plus Hotel by Best Western Billings
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 4.9 mi |
Nearest Airport | Billings Logan Intl |
Distance to airport | 4.5 mi |
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