The pool had a lot of bugs in it on Saturday morning. The Saturday morning breakfast wasn't great. The boiled eggs were spoiled, I think, and the front desk worker was often behind the front desk watching a movie rather than paying attention to us.
3 stars
Home2 Suites By Hilton Birmingham Colonnade
3920 Colonnade Parkway, Birmingham, AL 35243, United States
Birmingham, AL
See location+1 205 969 7631Photos of Home2 Suites By Hilton Birmingham Colonnade
Overview
Home2 Suites By Hilton Birmingham Colonnade provides a comfortable setting when in Birmingham. It also offers an outdoor pool, a 24-hour reception and free Wi-Fi.
A laundry service and luggage storage are just some of the available services at the hotel. There is also a barbecue area on-site for guests to use.
The rooms at Home2 Suites By Hilton Birmingham Colonnade have a refrigerator and all the essentials for an enjoyable stay. They are also fitted with a microwave, a hair dryer and a dishwasher.
Birmingham-Shuttlesworth International Airport is a 30-minute drive from the hotel. Birmingham-Jefferson Convention Complex, Birmingham Art Museum and University of Alabama at Birmingham are a brief car trip from the property.
Latest deals for Home2 Suites By Hilton Birmingham Colonnade
Amenities at Home2 Suites By Hilton Birmingham Colonnade
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Services and conveniences
- Business center
- Safety deposit box
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Seating area
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- EV charging station
- Free parking
Bathroom
- Shower
- Hairdryer
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Outdoor
- Grill
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Pool
- Pool
Reviews of Home2 Suites By Hilton Birmingham Colonnade
8.0
Very good
241 verified ratings
Wonderful
139
Very good
29
Good
22
Okay
12
Fair
13
Mediocre
4
Poor
22
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the hotel's cleanliness, noting dirty carpets, mold, and dusty bathrooms. Service was also criticized, with reports of brusque staff and long waits for room availability. However, some guests appreciated the friendly atmosphere and the kindness of certain staff members, highlighting the hotel's potential if improvements are made.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
228 reviews
8.6 out of 10
4 reviews
6.5 out of 10
2 reviews
All reviews
Pros (+) Newer hotel with nice rooms.
Cons (-) We had to wait over an hour for our room to be finished. Cleaning ladies were still cleaning rooms till 8pm. Trash receptacles were overflowing in the evening and the trash had still not been cleaned up the next morning. There’s a sign next to the front desk that said “if you are not satisfied in any way the nights on us”. No one ever offered to pay for my tab and I was very unsatisfied. Would NOT...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an outdoor pool, a barbecue area, and a kitchenette in the rooms, providing guests with a comfortable and convenient stay.
Is parking available at the hotel?
Yes, the hotel provides free parking and even has an EV charging station, ensuring convenience for guests with electric vehicles.
How is the cleanliness of the hotel?
The hotel is well-maintained inside and outside, with a focus on cleanliness and following all sanitizing guidelines to ensure a pleasant stay for guests.
What can guests expect from the customer service at the hotel?
Guests can expect friendly and helpful staff who are accommodating and go the extra mile to ensure a pleasant experience, including early check-ins and assistance with any needs.
When is the best time to visit the hotel?
The high season is in November, offering an ideal time to experience the hotel's great location and amenities, while the low season in February may provide a quieter and more budget-friendly stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel offers increased accessibility and is pet-friendly, making it a convenient choice for those traveling with pets.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including the Birmingham Zoo, Birmingham Botanical Gardens, and the Alabama Museum of Health Sciences, providing guests with plenty of options for nearby entertainment.
Check Room Amenities
Some guests reported issues with room amenities such as the A/C, cleanliness, and maintenance. It's advisable to thoroughly check the room amenities upon arrival and report any discrepancies to the staff promptly.
Take Advantage of the Breakfast
Many guests praised the complimentary breakfast, highlighting it as a positive aspect of their stay. Consider starting your day with the hotel's breakfast offerings.
Inquire About Early Check-in
Several guests appreciated the staff's flexibility in accommodating early check-in requests. If you have specific timing needs, it may be worth inquiring about early check-in options.
Be Mindful of Seasonal Rates
The hotel experiences low season in February and high season in November, so consider these factors when planning your visit for potential cost savings or to avoid crowds.
Utilize the Kitchen Facilities
The hotel rooms are equipped with kitchen facilities, including a dishwasher, microwave, and refrigerator, providing the convenience of preparing your meals during your stay.
Confirm Pool Availability
Some guests were disappointed to find the outdoor pool closed during their stay. If access to the pool is important to you, it's advisable to confirm its availability before booking.
Address Any Concerns Promptly
If you encounter any issues during your stay, such as cleanliness, maintenance, or billing discrepancies, it's recommended to address them promptly with the hotel staff for resolution.
Location
3920 Colonnade Parkway, Birmingham, AL 35243
What's nearby
- Birmingham Zoo4.5 mi
- Birmingham Botanical Gardens4.6 mi
- Donnelly House5.7 mi
- St. Vincent's Health System6.1 mi
- Liberty National Life Complex6.6 mi
- University of Alabama at Birmingham6.7 mi
- Sloss Furnaces6.8 mi
- Golden Flake6.9 mi
- McWane Science Center7.1 mi
- Alabama Theater7.1 mi
- Alabama Jazz Hall of Fame7.2 mi
- Federal Reserve Bank of Atlanta Birmingham Branch7.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Home2 Suites By Hilton Birmingham Colonnade
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | September | $169 | $192 |
Cheapest month to stay with an average 37% drop in price. | Most expensive month to stay with an average 96% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Home2 Suites By Hilton Birmingham Colonnade
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Home2 Suites By Hilton Birmingham Colonnade
FAQs when booking at Home2 Suites By Hilton Birmingham Colonnade
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 6.9 mi | Birmingham | 8.9 mi |
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