The pool had a lot of bugs in it on Saturday morning. The Saturday morning breakfast wasn't great. The boiled eggs were spoiled, I think, and the front desk worker was often behind the front desk watc...
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Amenities at Home2 Suites By Hilton Birmingham Colonnade
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
Reviews of Home2 Suites By Hilton Birmingham Colonnade
7.7
Good
272 verified ratings
Wonderful
157
Very good
32
Good
22
Okay
13
Fair
15
Mediocre
5
Poor
28
Summary of reviews
Guests say
Many guests were dissatisfied with the hotel's cleanliness, citing dirty rooms, bathrooms, and linens. Service experiences varied, with some guests finding the staff helpful and others encountering unwelcoming or inattentive front desk personnel. The location was frequently praised for its convenience. Opinions on breakfast and bed comfort were mixed, with some enjoying these aspects and others disappointed by quality or variety. Overall, while the location and occasional positive staff interactions stood out, issues with cleanliness and inconsistent service were common concerns.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
254 reviews
7.7 out of 10
5 reviews
6.5 out of 10
2 reviews
All reviews
Pros (+) Newer hotel with nice rooms.
Cons (-) We had to wait over an hour for our room to be finished. Cleaning ladies were still cleaning rooms till 8pm. Trash receptacles were overflowing in the evening and the trash had still not been cleaned ...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers an outdoor pool, a barbecue area, and a kitchenette in the rooms, providing guests with a comfortable and convenient stay.
Is parking available at the hotel?
Yes, the hotel provides free parking and even has an EV charging station, ensuring convenience for guests with electric vehicles.
How is the cleanliness of the hotel?
The hotel is well-maintained inside and outside, with a focus on cleanliness and following all sanitizing guidelines to ensure a pleasant stay for guests.
What can guests expect from the customer service at the hotel?
Guests can expect friendly and helpful staff who are accommodating and go the extra mile to ensure a pleasant experience, including early check-ins and assistance with any needs.
When is the best time to visit the hotel?
The high season is in November, offering an ideal time to experience the hotel's great location and amenities, while the low season in February may provide a quieter and more budget-friendly stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel offers increased accessibility and is pet-friendly, making it a convenient choice for those traveling with pets.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including the Birmingham Zoo, Birmingham Botanical Gardens, and the Alabama Museum of Health Sciences, providing guests with plenty of options for nearby entertainment.
Check Room Amenities
Some guests reported issues with room amenities such as the A/C, cleanliness, and maintenance. It's advisable to thoroughly check the room amenities upon arrival and report any discrepancies to the staff promptly.
Take Advantage of the Breakfast
Many guests praised the complimentary breakfast, highlighting it as a positive aspect of their stay. Consider starting your day with the hotel's breakfast offerings.
Inquire About Early Check-in
Several guests appreciated the staff's flexibility in accommodating early check-in requests. If you have specific timing needs, it may be worth inquiring about early check-in options.
Be Mindful of Seasonal Rates
The hotel experiences low season in February and high season in November, so consider these factors when planning your visit for potential cost savings or to avoid crowds.
Utilize the Kitchen Facilities
The hotel rooms are equipped with kitchen facilities, including a dishwasher, microwave, and refrigerator, providing the convenience of preparing your meals during your stay.
Confirm Pool Availability
Some guests were disappointed to find the outdoor pool closed during their stay. If access to the pool is important to you, it's advisable to confirm its availability before booking.
Address Any Concerns Promptly
If you encounter any issues during your stay, such as cleanliness, maintenance, or billing discrepancies, it's recommended to address them promptly with the hotel staff for resolution.
Location
3920 Colonnade Parkway, Birmingham, AL 35243
What's nearby
- Birmingham Zoo4.3 mi
- Birmingham Botanical Gardens4.4 mi
- Donnelly House5.5 mi
- St. Vincent's Health System5.9 mi
- Liberty National Life Complex6.4 mi
- University of Alabama at Birmingham6.5 mi
- Sloss Furnaces6.6 mi
- Golden Flake6.7 mi
- McWane Science Center6.9 mi
- Alabama Theater6.9 mi
- Alabama Jazz Hall of Fame7 mi
- Federal Reserve Bank of Atlanta Birmingham Branch7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Home2 Suites By Hilton Birmingham Colonnade
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | March | $164 | $198 |
Cheapest month to stay with an average 25% drop in price. | Most expensive month to stay with an average 32% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Home2 Suites By Hilton Birmingham Colonnade
Which month has the cheapest rates at Home2 Suites By Hilton Birmingham Colonnade?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Home2 Suites By Hilton Birmingham Colonnade is December, with an average nightly rate of $143. The most expensive month is March at $224 per night.
What is the cheapest day to book Home2 Suites By Hilton Birmingham Colonnade?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Home2 Suites By Hilton Birmingham Colonnade is Monday, with an average nightly rate of $148. The most expensive day is Saturday at $225 per night.
How far in advance should you book Home2 Suites By Hilton Birmingham Colonnade?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Home2 Suites By Hilton Birmingham Colonnade, book around 5 weeks in advance. This could save you approximately 34% compared to booking last minute.
KAYAK's top tips for your stay at Home2 Suites By Hilton Birmingham Colonnade
FAQs when booking at Home2 Suites By Hilton Birmingham Colonnade
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
6.7 mi | Birmingham | 8.7 mi |