Guest reviews
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All Reviews
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Solo
Overall Rating
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9.2 "Internet works perfectly."8.7 "87% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
9.1 "Terrific location."8.9 "
Great parking , according to 89%." 10.0 "City centre within easy reach , said 100%." 7.4 "74% thoughtparking was inexpensive ." 8.7 "87%liked the proximity to shopping ." 9.4 "94%liked the proximity to sightseeing ." 9.4 "94%enjoyed the restaurants & bars nearby ." -
8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 7.9 "79% thought theservice was very professional ." -
5.3 "Breakfast is mediocre."
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4.6 "Rooms are not good."2.4 "76%
complained about the bathroom ." 1.6 "84% hadproblems with the shower ." 1.0 "90% thought they werepoorly maintained ." 4.7 "53% said thebathroom was dirty ." 1.7 "For 83%, therooms looked old ." 0.7 "93% foundproblems with the furniture ." 2.4 "76%criticized the small bathroom ." 2.9 "Air conditioning was criticized by 71%." -
4.2 "Disappointing food."1.7 "83% found the
side dishes unedible ." 4.4 "56% said thepork dishes didn't taste good ." 0.0 "Theprice was too high for 100%." -
2.1 "Horrible vibe."1.5 "85%
criticized the unstylish hotel ." 1.5 "85%didn't like the unstylish hotel ." 4.6 "Unfriendly atmosphere , according to 54%."
Overall Rating
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9.3 "Terrific location."9.0 "
Great parking , according to 90%." 10.0 "City centre within easy reach , said 100%." 8.8 "88%liked the proximity to shopping ." 7.4 "74% thoughtparking was inexpensive ." -
9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 7.9 "79% thought theservice was very professional ." -
9.1 "Internet works perfectly."10.0 "100% thought it was a
great value ." -
5.6 "Breakfast is mediocre."
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4.5 "Rooms are not good."2.6 "74%
complained about the bathroom ." 1.5 "85% hadproblems with the shower ." 1.1 "89% thought they werepoorly maintained ." 4.9 "51% saidrooms were small ." 0.6 "94% foundproblems with the furniture ." 1.6 "For 84%, therooms looked old ." 2.1 "79%criticized the small bathroom ." -
4.4 "Disappointing food."
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1.9 "Horrible vibe."1.4 "86%
criticized the unstylish hotel ." 1.4 "86%didn't like the unstylish hotel ."
Overall Rating
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9.3 "Terrific location."9.1 "
Great parking , according to 91%." 8.9 "89%liked the proximity to shopping ." -
8.7 "Great service."9.5 "95% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." -
6.0 "Average cleanliness."6.2 "Only 62% said
rooms were clean enough ." -
5.0 "Breakfast is mediocre."
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4.7 "Rooms are not good."2.3 "77%
complained about the bathroom ." 1.6 "84% hadproblems with the shower ." 1.1 "89% thought they werepoorly maintained ." 4.9 "51% said thebathroom was dirty ."
Overall Rating
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8.9 "Great service."9.7 "97% found the
staff to be very friendly ." -
8.5 "Location is great."8.6 "
Great parking , according to 86%." 10.0 "City centre within easy reach , said 100%." -
8.1 "Good value."
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6.1 "Average comfort."
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5.9 "Breakfast is mediocre."
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4.4 "Rooms are not good."2.3 "77%
complained about the bathroom ." 1.6 "For 84%, therooms looked old ." 1.1 "89% thought they werepoorly maintained ." -
1.9 "Horrible vibe."1.4 "86%
criticized the unstylish hotel ."
Overall Rating
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9.0 "Terrific location."9.2 "
Great parking , according to 92%." 10.0 "City centre within easy reach , said 100%." -
8.9 "Very good internet connection."8.5 "85% said the
wifi quality was great ." -
8.6 "Great service."9.6 "96% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." -
5.4 "Breakfast is mediocre."
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4.4 "Disappointing food."
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4.1 "Rooms are not good."1.9 "81%
complained about the bathroom ." 1.4 "86% hadproblems with the shower ." 0.8 "92% thought they werepoorly maintained ." 4.2 "58% said thebathroom was dirty ." 0.7 "93% foundproblems with the furniture ." 1.8 "For 82%, therooms looked old ." 2.0 "80%criticized the small bathroom ." -
2.0 "Horrible vibe."1.5 "85%
criticized the unstylish hotel ." 1.7 "83%didn't like the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.3review from
Secure car park and quiet
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6.0review from
All good. Lovely service, wonderful breakfast. Best bit was, we were hungry when we got back to the hotel late that night and they made us hot soup and a sandwich!! I booked a double room online, when we got there we had a twin room. Would have been good if it said on the website to ring and request a double room if required.
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6.0review from
Great location, large room comfortable and clean. Room had a large wet patch near the bathroom, but staff moved me straightaway. Booked a double room but tried to allocate me to a twin, said double not available. Tried to then move me to a superior room at another hotel, requested refund and cancellation, found a double room for me. Staff seemed cold.
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2.0review from
Nothing. They double booked my room so transferred me to the Ibis Bordesley. I asked for 2 complimentary breakfasts as compensation for the inconvenience and also asked for them to pay for a taxi to the city centre (I had made the booking as I was going to a concert at the NIA) as a gesture of goodwill which they told me was fine. When the taxi turned up the driver didn't know anything about it so I ended up paying for it anyway. I was told on check in that breakfast was until noon and when I went to have breakfast the next day at 10.30 was told it had finished but I could help myself to stale bread, congealed scrambled egg and manky baked beans. Thank god I didn't pay £7 for it.
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7.3review from
Location was very good for shops etc. I really liked the chalet style rooms, especially the complimentary tea and coffee. The only down side is haveing to walk up the hill when ones has had too much to drink.
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6.4review from
Great hotel for the price we paid It was a little noisy outside however we did sleep with the window open as it was very warm.
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4.8review from
Room was quite clean and fresh I did not realise prior to arrival that the rooms were external. I would not choose to stay in this type of accomodation as a lone female.
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4.8review from
Staff were very good, helpful and polite. We had little to no sleep due to the noise coming from above and the room next door.
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4.0review from
Location is handy only a couple of mins walk to the Mailbox. It was surprisingly quiet and we actually got a good nights sleep. The hotel is quite run down, there are so many stains on the carpet you try to hover and make a note to start packing sleepers!
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6.0review from
Quiet area - Easy parking - Friendly staff Noise at night
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5.3review from
Secure car park and quiet
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6.0review from
All good. Lovely service, wonderful breakfast. Best bit was, we were hungry when we got back to the hotel late that night and they made us hot soup and a sandwich!! I booked a double room online, when we got there we had a twin room. Would have been good if it said on the website to ring and request a double room if required.
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6.0review from
Great location, large room comfortable and clean. Room had a large wet patch near the bathroom, but staff moved me straightaway. Booked a double room but tried to allocate me to a twin, said double not available. Tried to then move me to a superior room at another hotel, requested refund and cancellation, found a double room for me. Staff seemed cold.
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2.0review from
Nothing. They double booked my room so transferred me to the Ibis Bordesley. I asked for 2 complimentary breakfasts as compensation for the inconvenience and also asked for them to pay for a taxi to the city centre (I had made the booking as I was going to a concert at the NIA) as a gesture of goodwill which they told me was fine. When the taxi turned up the driver didn't know anything about it so I ended up paying for it anyway. I was told on check in that breakfast was until noon and when I went to have breakfast the next day at 10.30 was told it had finished but I could help myself to stale bread, congealed scrambled egg and manky baked beans. Thank god I didn't pay £7 for it.
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6.4review from
Great hotel for the price we paid It was a little noisy outside however we did sleep with the window open as it was very warm.
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4.8review from
Room was quite clean and fresh I did not realise prior to arrival that the rooms were external. I would not choose to stay in this type of accomodation as a lone female.
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4.8review from
Staff were very good, helpful and polite. We had little to no sleep due to the noise coming from above and the room next door.
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4.0review from
Location is handy only a couple of mins walk to the Mailbox. It was surprisingly quiet and we actually got a good nights sleep. The hotel is quite run down, there are so many stains on the carpet you try to hover and make a note to start packing sleepers!
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6.0review from
Quiet area - Easy parking - Friendly staff Noise at night
