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Quiet and clean. A bit out of the way and expensive for what it is. Much better value else where. Having to pay extra for internet acess whe I had paid 150 euro for room only was not good enough for me.
Convenient location for the airport and for business meetings. Close to Airbus and surrounding industry.
No food available when we arrived at 10 pm after delayed flight.
Close to the airport Rooms are too small! Wifi Internet access should be included in the hotel prise. An internat access should be made availalble in the Loby for gests to print an electronic ticket. At no cost!!!!!!!
Not much Lack of dining facilities. Overpriced.
The courtesy bus, the cleanliness of the room and the excellent breakfast. I felt that bar prices were rather high (although possibly to be expected from an airport hotel) 26 euro for four large beers works out at about £5 a pint!!. Had the prices been more reasonable, I would have used the bar more as the surroundings were very pleasant.
Outstanding staff, very helpful and friendly. And the facility is quite nice, comfortable, convenient and quiet.
Close to Airport Free Parking Far from Downtown
Rapid free collection from the Airport,Efficient Friendly Staff.New modern rooms.Excellent Breakfast.5*
We enjoyed everything about this hotel. Convenient, crisp and clean lobby, wonderfully friendly and helpful staff, clean, efficient, attractive room, excellent complimentary breakfast with prompt shuttle service to and from the airport. We highly recommend it to any traveler.
shuttle bus to airport plus availability of family rooms
Close to airport. Staff helpful. Not much available to provide meals, bar closed fri, sat sun for meals. Only two rest. close. No airport limo available early in morning, before 630 am. Rooms somewhat smaller than used to, but very clean..
Closesness to the airport The bus shuttle service only started at 6.00 am
Staff were helpful & friendly, breakfast good & available early Windows did not open widely and air-con was noisy.
Cleanliness, friendliness and breakfast to go for an early departure!
Everything, exceeded all expectations. Was a little way out of town, but we looked forward to getting back to an airconditioned, clean, friendly room. not a thing :-D
Convenience and service They were unwilling to provide the transportation into Toulouse as advertised in their hotel description on your website. They said this was an error and they would correct the language. Traffic into Toulouse was very congested so we understood their position. We unsed the airport bus combined with their free shuttle and this worked out nicely.
Nice hotel. Very convenient for business and close to the airport for business and travel.
Friendly, knowledgeable and courteous staff. Very good standard of room, complete with complimentary Nespresso coffee machine. Very clean.
Perfect attendance as a airport hotel.we have arrived at Toulouse air port 11pm.,but navette of the Radison hotel was waiting there,and,to our suprise ,receptionist lady who has welcomed us was the driver of the navette. nothing at all.
The best thing was the restaurant located in the interior courtyard of grape vines. Sublime. Nothing.
Everything was amazing, great place
Close to the airport Shuttle service was poor and the restaurant was expensive
The hotel decor was very good , the restaurant meal was excellent and the staff also. The standard of coffee in the hotel room was poor and I would suggest this be upgraded , everything else was very good .
Close to the airport (7 min walk) Too far out from the centre of Toulouse and the food/drinks were extremely overpriced in this hotel as were the telephone charges - a complete rip off
The hotel is located very conveniently near the airport! The only disappointment was that there was only BBC world as a TV channel in English...I would have thought that nowadays it would be quite easy to have more English spoken channels, maybe even some films in English?
Friendly Staff & very comfortable room
It was quiet, no airplane noise. Yes, the Air conditioner was not working and we had to be moved to another room.
Newly decorated, very nice rooms; very good value for the price we paid
Excellent service and friendliness.
Extremely friendly and helpful staff. Very comfortable and well appointed room. Extremely comfortable bed. Excellent airport shuttle. Good internet facilities. Rather limited (though good) cuisine, especially at the weekend.
Good location near airport. Clean and quiet, even near airport. Fully eqipped room with all necesities. We were promised on reception, that dinner available till 10 PM and menu posted in elevator say so, but in the restaurant only limited snaks were offered. So we had to go to Toulouse center to have dinner.
good location, with the right facilities and a decent food and beverage offer no
Great bed. Excellent service. Shuttle was convenient, quick, never a problem. We highly recommend the hotel.
Comfortable,attractive room and public spaces, close to airport with early courtesy transport, good restaurant No casual dining option, location is isolated from other business if you don't have a car
Spacious. Good aircon. Excellent facilities. The duvet was much too warm. The feather mattress soft but maybe not the best if you have a bad back and need more support. Bbc World was the only tv programme in English. Although this was infinitely preferable to cnn or other us news programmes, it would have been good to have Sky Sports and maybe Channel 4, itv and the regular bbc channels.
Welcoming reception staff. rOOM was very well appointed and bed comfortable Drinks were very expensive and noisy rugby supporters were at the hotel at the same time as us!
Excellent location if you want to visit the principal atractions Difficult to reach by car as it is situated exactly in the city center. Expensive parking price
The quality of food in the restaurant was excellent as was the level of service in the restaurant. Bar service.Bar counter was deserted most of the time and one had to go to reception to request service.The price of drinks was very expensive.Breakfast was not included and was expensive
The most central location in Toulouse
clean/roomy and comfortable. great central location
comfortable well equiped accomadation and pleasant helpful staff loud street noise - window insulation needs upgrading
Great location, in the heart of Toulouse No safelock in the room, although it was mentioned in the service description. View on Place du Capitol only available for Suites, all normal rooms have unpleasant view on very narrow side streets.
The fact that I could smoke in the room
Nothing, awful hotel Staying this hotel is really a nightmare. The worst hotel in the world I have ever stayed. Completely overpriced. You may easily have to pay the double amount worth the value. Not clean, not conmfortable room, in front of the hotel is garbage mountain. No air-con working properly, poor breakfast, and particulary arrogant and lie-telling staff.
Clean and tidy, efficient staff. As a member of the Priority Club Rewards, I did not receive any confirmation from staff that points would be automatically credited to me, and I am still unaware as to whether this is the case.
Quality of the service and smiles of the staff
Friendly and helpul staff Well appointed and decorated rooms
Modern style Room had been used by a smoker previously and smelled.
The room was recently renovated - very comfortable and surprisingly spacious Renovations are continuing until later in 2009. Noisy during the day so don;t think you can nap in the afternoon
This is a very unique, clean and sylish hotel we would not hesitate to use again The food was good but not exceptional
everything is good
Location in easy walking distance to the city center. Comfortable rooms. Very expensive and forced valet parking (17 Euro/day). Free wifi is of poor quality and cuts out often. The room rate is only good value if you pay a discounted price. The breakfast is priced at 22 Euro / pp. The rooms at the street-side are noisy. The insulation is mediocre (poor window frame fittings) and you will hear traffic noise all night long. The front desk is aware but warns that rooms on the backside of the hotel are also noisy due to garbage trucks coming through in the early morning.
quiet, peaceful design, very efficient staff
The decor and presentation of the hotel is very pleasant, and the staff very friendly Our room wasn't ready on arrival, we said we'd come back in a few hours to give them some time to sort it out, when we got back late in the afternoon and they gave us the key - they hadn't touched it. Towels all over the bathroom floor, beds un-made, rubbish over the floor etc. An oversite, but a pretty poor first impression to give your customers in what was otherwise a very pleasant hotel...
Superb hotel! Very friendly en helpful personel. Delicious breakfast, luxery room, clean and spacious. Free wifi. We were satisfied about everything, but nevertheless I think that it would be an asset for the hotel if there were a sauna and/or swimming pool.
it was a quiet place. the quality of personal staff, very small and ugly room. I change my room with a suite.
Spacious quiet room. Comfortable bed. Air conditioning. Location a little bit out of old city but only 10 minutes walk. Dated and a bit shabby. Some broken items in the room and bathroom. Needs a makeover. Internet in rooms is wired. Useless if you travel with an iphone and an ipad.
Close to Toulouse center the indoor parking, too small
The hotel was very well situated to take the bus to the airport.
nothing no atmosphere, too far out of city centre, expensive for what it was , we live in france so know the prices of comparable hotels, luckily we speak french as staff did not
The staff were friendly and helpful. The rooms were clean. Covered parking was free as well as use of internet.
Free parking which is easily accessible, quiet location which is walking distance from the city centre. The hotel itself has not a lot to offer besides good parking and a good location. The terrace looked worn down and there are some peculiar smells in parts of the hotel.
This was a pleasant hotel in a good area. It was nice and quiet and we were well looked after with an ample breakfast each morning.
Breakfast was good. The bed was not the best (big dip in the middle) so we had to change the covers around and sleep across its width.
first trip to toulouse and the hotel was within walking distance of all we wanted to visit. Added bonus was the free parking .
Excellent location and very helpful staff
our room was quiet and clean, the hotel staff were friendly and helpful and the location was good for access to the airport and reasonably close to the railway station.
The location and staff is great. Nothing to dislike..(for the price)
Central location Shower , water from shower gets to the floor every time you shower
The hotel is in a busy area of restaurants with lots of people about but the rooms were double glazed so you couldn,t here the noise. There should be Tea / Coffee available in the rooms. Not having to go to reception to get a drink
The staff were very helpful and friendly No
I found the staff very helpful when wanting to cancel the booking after one very uncomfortable and expensive night. The synthetic / nylon sheets made the bed extreemly hot. we asked for and were given an extra room, no mention of price was given, but it was cheaper & better quality to stay four nights elsewhere. I would not stay again or recomend it to anyone
Comfort of the room, air conditioning, late check-out.
Central location More pricey that other hotels of similar quality in the same area.
there was a piano in the lobby.
Convenient location No cot was provided despite it being requested at booking. Sheets were not changed daily. Staff were not particularly welcoming. More suited to buisness travellers than families.
Location was very good, very central for bars, restaurants and shopping. The hotel bar closed very early so after dinner it was not possible to have a night cap!
Excellent location, functional and spacious rooms. Hotel is also suitable for business travellers. Parking garage in the basement.
Perfect location + great combination of price and quality. Very comfortable room with nice view.Good brekfast.
Walking distance to airport International flights leave early and staff is not available.
its practicality and family run atmosphere. unreliable internet service
the hotel was near the airport, staff was friendly, room was clean and I particulary liked the modern design of the room, specially the lighting and size of bathroom and we could make a coffee in the room roomsize a bit small but good use of space
We were unable to stay. We arrived late having informed the hotel of our arrival time to find it shut with no response to the telephone number given and no obvious way to check in. We had to get a taxi at midnight to another hotel at high cost and were charged a no show fee. Next day I explained this to the hotel and was told there was a machine for late check in but there were no clear instructions in French or English to explain that is what you should do. I am trying to get my money back. We were unable to stay. We arrived late having informed the hotel of our arrival time to find it shut with no response to the telephone number given and no obvious way to check in. We had to get a taxi at midnight to another hotel at high cost and were charged a no show fee. Next day I explained this to the hotel and was told there was a machine for late check in but there were no clear instructions in French or English to explain that is what you should do. I am trying to get my money back.
this hotel is fine for early airport departures. good if you have a ground floor room for parking and luggage organisation. Toulouse is a lively city and it is far from downtown. for any other stays feel a more central type of hotel is better
The hotel was about a quarter mile from the airport in an industrial park. The bed was comfortable and the bathroom was modern. When we arrived they did not have a record of our reservation. However, they were still able to find us a room. We reserved a room for three and my daughter had to sleep on a matress on the floor which blocked the entrance to the bathroom. It was really not big enough for three people.
It's a very good business hotel. Very clean and with multilanguage TV channels. The self-service breakfast was also very complete. accesibility...i had to walk to the nearby airport to find a bus or a taxi to go to the city center. Internet is not free as they say.
I arrived very late and my room key was taped to the door. I was very relieved!The breakfast was self service and very good.
closeness to airport. some choice of english television.
We requested a wake up call for 3:30am for both of our rooms. Neither room received a wake up call. Had one of us not woken up we could have missed our early morning flight. Not good. Based on the wake up call fiasco I'm not sure that I could recommend this hotel.
Front desk was incredibly helpful. Room and breakfast surpassed expefctations. Air conditioner did not appear to be operational.
convenient, very close to airport. room and bathroom were a decent size and shower had good pressure. note: called to say I would be arriving late (got there about 1am) and got a code to get in and my key was left for me in an envelope - be sure to call if you're going to be late as there are no staff around and you won't be able to get in. I do not speak french so communicating was sometimes a little challenging, although I do think the staff's english was reasonable. Note that there's not really anything to do in the neighbourhood around the hotel if you were bored.
Staff were helpful, the hotel is basic but clean, very handy for the airport but must be the only hotel in France that does not sell wine...
proximity and ease of access to airport unable to get an evening meal
It was convenient, and friendly
Clean, good and fair price internet connection I arrived 23:15 the reception was close and nobody informed me where the key will be. All the instruction on the door and inside the hotel were only in French. Please consider sending sms for customers with late arrival due to flight delay
Everything, but the meals price. The meals price.
nothing special nothing special
The hotel was in a convient possition to the air port. It was ideal to wind down with the pool and childrens play area prior to our flight home
Good Room, Facilities and location. Good restaurant and pool. No
Quality of food, free airport shuttle, facilities were modern and up to date.
food was really good
Did not use any of the fsacilities so cannot comment. OK for an overnight stay There was some noise from overflying aircraft
Pleasant enough room staff friendly close to airport very long wait for meal on Sat evening food came before the bread and the wine came after the meal most customers were experiencing the same problem that evening Also not enough towels for showering only 2 provided no english language tv
Accessible from the airport, free parking, free wifi
nice design and comfortable rooms. we had a very nice say in Toulouse.
Location and the baggage folks and housekeepers were extremely helpful. The front desk and manager did not have our room available to us even though we were 45 minutes after the check in time of 3:30 pm. Though the manager offered us drinks, they told us 30 minutes since room was not ready. Then we set in lobby and watched 10-12 other guests arrive and been checked in immediately. After 60 minutes, and complaining about the long delay and how tired we were, we finally were shown a room in the back of the hotel. We did not even use the normal elevator, but some elevator in the rear. The room was the worse. It was small, had no light and generally was not acceptable for a hotel with rating. To make things worse, tried to order coffee the next morning, and it never arrived. Can not recommend this hotel. Felt the whole event was of no value.
Very comfortable bed with good pillows. Excellent bathroom with good shower. Very central location
Impeccable Without the special deal, would have been too expensive. Breakfast expensive, better to go to Square
The hotel was in the center of Toulouse which made sight seeing a dream. Nothing was too much trouble for the staff who went out there way to make the stay a memorable one. The hotel was very clean and evrything worked! It is difficult to think of anything which was obviously wrong with the hotel. If anything it was the city that let the hotel down. Toulouse was like a lady who had fallen on hard times. She needed a new dress and a hair do.
The location was great. Also, the staff were all very helpful. The rooms were a bit old and tired.
When we decided to go the Toulouse I wanted a central hotel and this hotel perfectly fits the bill. For an hotel in the centre of Toulouse I thought it was pretty good value for money. The evening meal was quite expensive for what we got.
welcoming, smiling, attentive, efficient staff; comfortable; well-situated
A lovely quiet and cool room. We were upgraded. The two restaurants were very good, and the staff were very courteous and friendly. Air of calm. Nice courtyard to relax in. No face cloths in the bathroom. No breakfast other than room service. Breakfast costs 22euros per person ! Porters were not available to help us with our luggage to and from the taxi (arrival & departure). They were around mostly - except when we needed them !
Location is possibly best in Toulouse. Good sized room and being off the square, enabled leaving window open at night without undue noise (needed see aircon below) Despite size of room, only standard double bed - room for something larger. Luckily it was cold outside because aircon was next to useless. Generally hotel public rooms etc need a refurb
Friendly staff and good ambiance.
Very nice room, thematic decoration, friendly and competent staff, good breakfast.
The hotel location was excellent, being close to a large amount of restaurants and shops, made exploring easy and enjoyable. The welcome at reception was poor and unfriendly. The corridors leading to the rooms were dark and dingy.
Rooms and location
Convenience for the opera and for the Capitole
the location and the factwe didn't had to move out before 3pm the day of our departure the breakfast ( to expensive)
location was excellent. Bed was exceptionnally comfortable. Internet in the room was free. Apples on the pillow are much better than chocolate.
Location very central, room was excellent, staff friendly n/A
nicely appointed rooms, great design, excellent location , good staff room too small
location and cleanliness There was nowhere to put toiletries around the sink area or the bathroom
the rooms were very comfortable and clean. the location was excellent too there was not the option of food and the bar was hugely over priced. as a result we did not stay in the bar, we ate out every night