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My husband and son had good things to say about the golf course. Outdoor pool was fine. Rude front desk staff person "greeted" us upon our arrival for 4:00 check in, but our room was not ready until 6:00 pm. No explanation or additional accommodation was offered. Room was worn, but adequate. Toilet didn't work well, 3 towels for a 4 person room and no extra toilet paper. We had to search for housekeeping, who didn't clean our room on our second day. We were happy to check out the following day. We won't be returning. Bottom line, if you get this room very cheap, be prepared to get what you paid for. Don't overpay, it's not worth it.
The water park. Arrived at 12 for early check in. Did not receive my room till 430 with no care or regard. Totally under staffed and the worker told me so. How that's my problem I'm not sure. I paid $500 dollars for a room for 12 hours or less comes with nothing included total robbery. I get back to the room at 2am with my wife wanna use the jacuzzi tub surprise doesn't work GREAT ending to a horrible day. I tell the staff in the morning basically not a care in the world not even a sorry. I wasn't looking for anything back that's not my style. Total disaster last question is check out is 11am why do they need 5 hours to clean a room and I couldn't get late check out. Don't go spend your money somewhere else I bust my butt for mine
The room was nice Worst service we ever experienced. Terrible terrible exoerience!!!!
We got a room for my boyfriend and I for only $100 a night which was nice. It was clean, private, and felt safe. The staff was great with the exception of one employee. She was a woman in her mid to late 20's and was not very professional. While the other employees were very welcoming she used inappropriate language (F word) and said she couldn't deal with people 'hovering over her shoulder' because the one employee was greeting us from behind her. She didn't seem like she could handle checking one person into a room with two other employees around her. She seemed as if she belongs at a Burger King and not a hotel lobby. The room was great, except for some reason there was a very strong smell that smelled like a hamster cage. Not pleasant. But the room seemed clean, perhaps it was the paint?
The room and bathroom were clean. Pool looked nice but we didn't use it. Decent offerings for breakfast.
Good Price Nice Staff-tried to be helpful Warm Pool Breakfast was acceptable Room seemed pretty clean Nice big flat TV, but limited remote function WiFi was not good Beds were mushy and sheets didn't stay on.
Stayed at Lake Harmony Inn in late August. It is ideally located close to Hickory Run State Park and Camelback waterpark and right next to Piggy's famous breakfast place. It is the perfect home base. The kids loved the stand up paddle boards.
location was great...close to big boulder and area restaurants. Size of room, cleanliness, noise from rooms next door, no one at the office at check-in/check-out...not worth $---- per night!!
Comfortable room in a very quiet setting Lakeside location a plus! Local restaurants were highly overpriced for unremarkable food! Pin this on the location of the hotel only, not anything specific to the hotel!
The location, view, and service. The room is a little small. But the view makes up for it.
Staff was great The mattresses weren't 100% but good for the price.
The room was obviously updated recently and everything was very clean. The staff was very polite and even gave us suggestions of where to eat. The beds weren't the best. They were comfortable enough but weren't my favorite. The showers water pressure was okay but the water did at least get hot. Also, there was a draft coming under the front door and we had to stick a blanket in front of it.