
Playa Caracol Hotel & Spa
Photos of Playa Caracol Hotel & Spa
Overview
Amenities at Playa Caracol Hotel & Spa
- Private beach
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Wine glasses
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Outdoor
- Outdoor dining area
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
General
- Garden view
- Pool view
- Storage available
- Sea view
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' outdoor play equipment
- Playground
Parking and transportation
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Board games/puzzles
Fitness
- Fitness center
Reviews of Playa Caracol Hotel & Spa
Summary of reviews
Score by provider



The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities including a spa, outdoor pool, private beach access, and board games/puzzles for entertainment.
How is the food quality at the hotel?
Guests have mentioned that the restaurant service is good with competitive prices and good flavor. However, some have noted that the food could be better and that there aren't many restaurants available around the premises.
What can guests expect from the hotel's cleanliness standards?
The hotel follows safety protocols with daily housekeeping, professional cleaning companies, and disinfection of high-touch surfaces. However, some guests have mentioned issues with towels and room cleanliness.
Is the hotel staff accommodating and friendly?
Many guests have praised the staff for being polite, nice, and professional. However, a few have expressed concerns about staff shortage and negative interactions.
When is the best time to visit the hotel?
The high season is in August, offering a great time to enjoy the hotel's beautiful garden, pool, and beach. However, it's important to note that the low season is in March.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach comes highly recommended.
Consider Low Season Travel
March is considered the low season, which could be a great time to visit for those looking to avoid crowds and enjoy a more relaxed atmosphere.
Check Nearby Attractions
Mocambo Beach is just 0.4 miles away, making it a convenient and beautiful spot for guests to visit during their stay.
Be Mindful of Room Cleanliness
Some guests reported issues with room cleanliness, such as dirty towels and unclean bathrooms. It may be beneficial to double-check the room's cleanliness upon arrival.
Take Advantage of the Spa
Guests praised the spa and wellness center, particularly the massages offered at reasonable prices. Consider booking a session for a relaxing experience.
Be Aware of Restaurant Limitations
Some guests noted a limited selection of nearby restaurants. Guests may want to plan dining options in advance or utilize the hotel's dining facilities.
Inquire About Laundry Service
A few guests mentioned issues with the laundry service, including feeling ripped off. It may be helpful to inquire about the laundry service's pricing and processes before using it.
Consider High Season Visits
August is considered the high season, which could be ideal for guests who enjoy lively atmospheres and a full range of available activities and services.
Accessibility Features
The hotel offers various accessibility features, including wheelchair accessibility, making it a suitable option for guests with mobility needs.
Enjoy the Beach Access
The hotel has its own beach access, providing a convenient and enjoyable way for guests to relax by the sea.
Location
What's nearby
- Mocambo Beach0.4 mi
- Wolrd Trade Center Veracruz0.6 mi
- Estadio Universitario Beto Avila2.7 mi
- Estadio Luis de la Fuente2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Playa Caracol Hotel & Spa
Low season | December |
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High season | July |
Average price (weeknight) | $75 |
Average price (weekend night) | $75 |
When to book a room at Playa Caracol Hotel & Spa
KAYAK's top tips for your stay at Playa Caracol Hotel & Spa
FAQs when booking at Playa Caracol Hotel & Spa
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Boca del RíoGood to know
Value for money | 7.8 |
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Distance to city center | 1.8 mi |
Nearest Airport | Veracruz Las Bajadas |
Distance to airport | 5.5 mi |