Playa Caracol Hotel & Spa

4 stars
8.3
Very good
based on 1133 reviews
1,133 reviews
Av. Mocambo #526, 94293 Boca del Río, Veracruz-Llave, Mexico
Av. Mocambo #526, Boca del Río, Veracruz-Llave
+52 229 130 7272
Tue 8/11
-
Wed 8/12
2 guests, 1 room
Pool
Beach
Pool
Pool
Restaurant
Pool
Other
Bedroom
Other
Other
Bedroom
Other
Building
Other
Bathroom
Other
Bedroom
Hallway
Restaurant
Other
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Spend the day relaxing on the beach or pampering yourself at Hotel Playa Caracol's full-service spa. Hotel Playa Caracol offers 39 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
8.3
Very good
1133 reviews

Latest deals for Playa Caracol Hotel & Spa

Tue 8/11
-
Wed 8/12
Double room, 2 double beds
No inclusions
King room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
Double room, 2 double beds
No inclusions
King room, bed type unknown
No inclusions
Double room, 2 double beds
No inclusions
King room, 1 king bed
No inclusions
King room, 1 king bed
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Playa Caracol Hotel & Spa

  • Private beach
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Toilet with grab rails
  • Upper floors accessible by elevator

Dining

  • Wine glasses
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Coffee machine
  • Dining area
  • Dining table

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Massage

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

General

  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Telephone
  • Tile/marble floor

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' outdoor play equipment
  • Playground

Parking and transportation

  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Board games/puzzles

Fitness

  • Fitness center

Reviews of Playa Caracol Hotel & Spa

8.3
Very good
1133 verified ratings
Wonderful
588
Very good
220
Good
116
Okay
69
Fair
50
Mediocre
32
Poor
58

Summary of reviews

Guests say
Most guests praise the hotel's excellent location with direct beach access and beautiful views. The pool is also frequently mentioned as a positive feature. However, reviews are mixed regarding service and cleanliness, with some guests noting issues with staff attitude, insects, and room conditions. The restaurant receives neutral feedback, with comments on food quality and value. Overall, the location and pool stand out as the hotel's main strengths.
AI-Generated from customer reviews
Location10 out of 10
Pool9 out of 10
Service6 out of 10
Cleanliness5 out of 10
Restaurant5 out of 10
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Location

Av. Mocambo #526, 94293 Boca del Río, Veracruz-Llave

What's nearby

  • Mocambo Beach0.4 mi
  • Wolrd Trade Center Veracruz0.6 mi
  • Estadio Universitario Beto Avila2.7 mi
  • Estadio Luis de la Fuente2.7 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Playa Caracol Hotel & Spa

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
December
$84
$120
Cheapest month to stay with an average 16% drop in price.
Most expensive month to stay with an average 32% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Playa Caracol Hotel & Spa

Which month has the cheapest rates at Playa Caracol Hotel & Spa?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Playa Caracol Hotel & Spa is November, with an average nightly rate of $82. The most expensive month is July at $146 per night.

What is the cheapest day to book Playa Caracol Hotel & Spa?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Playa Caracol Hotel & Spa is Thursday, with an average nightly rate of $82. The most expensive day is Friday at $150 per night.

KAYAK's top tips for your stay at Playa Caracol Hotel & Spa

  • If you’re after a cheap room at Playa Caracol Hotel & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in October and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Playa Caracol Hotel & Spa, plan to stay on a Thursday or Tuesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Playa Caracol Hotel & Spa was booked for on KAYAK in the last 2 weeks was $96, while the most expensive was $96.
  • How long should you stay at Playa Caracol Hotel & Spa? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Playa Caracol Hotel & Spa

  • Where is Playa Caracol Hotel & Spa located?

    Playa Caracol Hotel & Spa is located at Av. Mocambo #526, 1.8 miles from the center of Boca del Río. Mocambo Beach is the closest landmark to Playa Caracol Hotel & Spa.

  • When is check-in time and check-out time at Playa Caracol Hotel & Spa?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Playa Caracol Hotel & Spa.

  • Does Playa Caracol Hotel & Spa offer free Wi-Fi?

    Yes, Playa Caracol Hotel & Spa offers free Wi-Fi.

  • Does Playa Caracol Hotel & Spa offer free parking?

    Yes, Playa Caracol Hotel & Spa offers free parking.

  • How far is Playa Caracol Hotel & Spa from the airport?

    Playa Caracol Hotel & Spa is 5.5 miles from Veracruz Las Bajadas. Playa Caracol Hotel & Spa is 51 miles from Jalapa.

  • Does Playa Caracol Hotel & Spa have a pool?

    Yes, Playa Caracol Hotel & Spa has a pool onsite.

  • How does KAYAK find such great Playa Caracol Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Playa Caracol Hotel & Spa in Boca del Río and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Playa Caracol Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Playa Caracol Hotel & Spa.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
Boca Del Rio/Hotel Bg Wellness & Spa Boca Del Rio Veracruz
8.9 Excellent (13 reviews)0.03 miPrivate beach, Outdoor pool, Free Wi-Fi$187+
3-star hotel
Boca Del Rio/Hotel Xkan Hotel Boutique - Adults Only
9.4 Excellent (169 reviews)0.06 miPrivate beach, adults only, snorkeling$201+
2-star hotel
51% cheaperSuite Sofia Veracruz7.4 Good (126 reviews)0.14 mi$37+
3-star hotel
8% cheaperVf Villa Florencia Hotel8.7 Excellent (647 reviews)0.23 miOutdoor pool, Restaurant, Bar/Lounge$69+

Cheapest

See cheapest stays in Boca del Río
3-star hotel
55% cheaper
Hotel Ibiza
8.8 Excellent (128 reviews)1.35 mi$34+
3-star hotel
55% cheaper
Boca Del Rio/Hotel Dulce Boca
7.8 Good (165 reviews)1.59 miWi-Fi, Free parking, Flat-screen TV$34+
2-star hotel
51% cheaperSuite Sofia Veracruz7.4 Good (126 reviews)0.14 mi$37+
3-star hotel
47% cheaper
Hotel Playa de Oro
7.4 Good (512 reviews)0.4 miOutdoor pool, Restaurant, Free Wi-Fi$40+

Most recommended

See most recommended stays in Boca del Río
3-star hotel
Boca Del Rio/Hotel Xkan Hotel Boutique - Adults Only
9.4 Excellent (169 reviews)0.06 miPrivate beach, adults only, snorkeling$201+
4-star hotel
Galeria Plaza Veracruz9.2 Excellent (1,669 reviews)0.66 miPrivate beach, Indoor pool, Fitness center$78+
3-star hotel
Holiday Inn Veracruz Boca Del Rio by IHG9.2 Excellent (814 reviews)0.83 miOutdoor pool, Fitness center, Restaurant$84+
3-star hotel
Holiday Inn Express Veracruz Boca Del Rio By IHG9.2 Excellent (915 reviews)0.83 miFitness center, Room service, Free Wi-Fi$87+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.9
1.8 mi
Veracruz Las Bajadas
5.5 mi

Everything you need to know for your stay in Boca del Río