Playa Caracol Hotel & Spa

4 stars
Av. Mocambo #526, 94293 Boca del Río, Veracruz-Llave, Mexico
Boca del Río, Mexico
+52 229 130 7272
8.2
Very good
based on 1080 reviews
1,080 reviews
Tue 2/24
-
Wed 2/25
1 room, 2 guests
Deals from
$75
/Cheapest rate per night
Room type
Provider
Nightly total
King room, 1 king bed
$75
King room, 1 king bed
$77
King room, 1 king bed
$77
6 more Playa Caracol Hotel & Spa deals
6 more Playa Caracol Hotel & Spa deals
Pool
Beach
Banquet hall
Pool
Pool
Restaurant
Bar
Pool
Bedroom
Other
Bar
Restaurant
Bedroom
Other
Building
Other
Bathroom
Other
Bedroom
Hallway
Restaurant
Other
Bedroom
Other
Restaurant
Other
Bedroom
Front desk
Hallway
Photos of Playa Caracol Hotel & Spa
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

On beach with outdoor pool, near Plaza Las Americas Shopping Mall Spend the day relaxing on the beach or pampering yourself at Hotel Playa Caracol's full-service spa. Hotel Playa Caracol offers 39 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
8.2
Very good rating
Based on 1,080 verified guest reviews

Latest deals for Playa Caracol Hotel & Spa

Tue 2/24
-
Wed 2/25
Type of stay
Booking link
No inclusions
$75
No inclusions
$77
No inclusions
$77
No inclusions
$86
No inclusions
$93
No inclusions
$145
No inclusions
$69
No inclusions
$70
No inclusions
$74
No inclusions
$77
No inclusions
$78
No inclusions
$82
No inclusions
$82
No inclusions
$106
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Playa Caracol Hotel & Spa

  • Private beach
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Toilet with grab rails
  • Upper floors accessible by elevator

Dining

  • Wine glasses
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Coffee machine
  • Dining area
  • Dining table

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Massage

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

General

  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Telephone
  • Tile/marble floor

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' outdoor play equipment
  • Playground

Parking and transportation

  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Board games/puzzles

Fitness

  • Fitness center

Reviews of Playa Caracol Hotel & Spa

8.2
Very good
1080 verified ratings
Wonderful
553
Very good
211
Good
111
Okay
67
Fair
48
Mediocre
32
Poor
58

Summary of reviews

Guests say
Guests appreciated the beautiful views and great location of the hotel, with many mentioning the cleanliness of the rooms. However, there were complaints about the service, with some guests feeling that the staff was inflexible and unhelpful. Additionally, maintenance issues were noted, particularly with the pool and elevators.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
Sort by:Most recent

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Location

Av. Mocambo #526, 94293 Boca del Río, Veracruz-Llave

What's nearby

  • Mocambo Beach0.4 mi
  • Wolrd Trade Center Veracruz0.6 mi
  • Estadio Universitario Beto Avila2.7 mi
  • Estadio Luis de la Fuente2.7 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Playa Caracol Hotel & Spa

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
December
$81
$140
Cheapest month to stay with an average 18% drop in price.
Most expensive month to stay with an average 43% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Playa Caracol Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Playa Caracol Hotel & Spa

  • If you’re after a cheap room at Playa Caracol Hotel & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in February and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Playa Caracol Hotel & Spa, plan to stay on a Thursday or Sunday. The most expensive day is usually Friday.
  • The cheapest price a room at Playa Caracol Hotel & Spa was booked for on KAYAK in the last 2 weeks was $69, while the most expensive was $69.
  • How long should you stay at Playa Caracol Hotel & Spa? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Playa Caracol Hotel & Spa

  • Where is Playa Caracol Hotel & Spa located?

    Playa Caracol Hotel & Spa is located at Av. Mocambo #526, 1.8 miles from the center of Boca del Río. Mocambo Beach is the closest landmark to Playa Caracol Hotel & Spa.

  • When is check-in time and check-out time at Playa Caracol Hotel & Spa?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Playa Caracol Hotel & Spa.

  • Does Playa Caracol Hotel & Spa offer free Wi-Fi?

    Yes, Playa Caracol Hotel & Spa offers free Wi-Fi.

  • Does Playa Caracol Hotel & Spa offer free parking?

    Yes, Playa Caracol Hotel & Spa offers free parking.

  • How far is Playa Caracol Hotel & Spa from the airport?

    Playa Caracol Hotel & Spa is 5.5 miles from Veracruz Las Bajadas. Playa Caracol Hotel & Spa is 51 miles from Jalapa.

  • Does Playa Caracol Hotel & Spa have a pool?

    Yes, Playa Caracol Hotel & Spa has a pool onsite.

  • How does KAYAK find such great Playa Caracol Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Playa Caracol Hotel & Spa in Boca del Río and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Playa Caracol Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Playa Caracol Hotel & Spa.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Xkan Hotel Boutique - Adults Only
9.4 Excellent (165 reviews)0.06 miPrivate beach, adults only, snorkeling$230+
2-star hotel
Hotel BG Wellness & Spa Boca del Río Veracruz
8.7 Excellent (11 reviews)0.14 miPrivate beach, Outdoor pool, Free Wi-Fi$210+
2-star hotel
35% cheaperSuite Sofia Veracruz5.1 Okay (126 reviews)0.14 miOutdoor pool, Free parking, Flat-screen TV$51+
3-star hotel
20% cheaperVf Villa Florencia Hotel8.8 Excellent (628 reviews)0.23 miOutdoor pool, Restaurant, Bar/Lounge$63+

Cheapest

See cheapest stays in Boca del Río
2-star hotel
63% cheaperHotel Jar8 Boca -Cerca WTC y plazas comerciales-7.4 Good (365 reviews)1.8 miOutdoor pool, Free Wi-Fi, Free parking$29+
2-star hotel
57% cheaper
Hotel Dulce Boca
8 Excellent (159 reviews)1.59 miWi-Fi, Free parking, Flat-screen TV$34+
3-star hotel
53% cheaper
Hotel Ibiza
8.8 Excellent (128 reviews)1.35 mi$37+
3-star hotel
51% cheaperBoca Inn Hotel & Suites7.4 Good (379 reviews)1.71 miOutdoor pool, Free Wi-Fi, Free parking$39+

Most recommended

See most recommended stays in Boca del Río
3-star hotel
Xkan Hotel Boutique - Adults Only
9.4 Excellent (165 reviews)0.06 miPrivate beach, adults only, snorkeling$230+
3-star hotel
10% cheaperHotel Jaragua9.2 Excellent (300 reviews)1.46 miOutdoor pool, Restaurant, Room service$71+
4-star hotel
5% cheaperGaleria Plaza Veracruz9.1 Excellent (1,600 reviews)0.64 miPrivate beach, Indoor pool, Fitness center$75+
3-star hotel
Holiday Inn Express Veracruz Boca Del Rio By IHG9 Excellent (882 reviews)0.83 miRoom service, Free Wi-Fi, Tea/coffee maker$84+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.8
1.8 mi
Veracruz Las Bajadas
5.5 mi

Everything you need to know for your stay in Boca del Río