Hotel Andes Plaza

From the driver that pick us up at the airport, mr. Gustavo Villada, the recepcionist, the cleaning crew, the waitresses, everybody in this hotel was very attentive, very polite and they made our staying in the hotel a very nice experience. Thank you very much Hotel Andes Plaza.

Good value! There was always someone available at the front desk who could speak English. This is a big help to foreign travelers (i.e., from the U.S.). I am not fluent in Spanish (my Colombian wife has no problem but I'm a somewhat typical American) and I found it a comfort to know I could go to the front desk with any questions. Also, there is a security guard at the front door with the doorman 24 hours a day for added comfort. The breakfast was excellent and included a large variety of food (pastries, eggs, fruit, yogurts, cereals, meats and cheeses, as well as a cook to prepare eggs to your liking). PS. Regarding english>in addition to the front desk staff, there is a business center with four or five persons working during the day who can usually help as well. They even helped me print out a document I needed.

A very minor negative was that the room did not have a means of making hot water for tea. My wife and I sometimes like to like to have tea during the day or in the evening. We could, however, get hot water from the kitchen staff but this is less convenient than we would have liked.

Service

Close to my room people smoking

I love that this hotel is in the middle of everything. Very good price and also a good staff. They have a little bar just in case you want some drinks!

A/C was ok, not the best because the city is a little cold but during the day wasn´t functioning well. Breakfast is ok, not the best but could have more variety. The restaurant staff are a little disorganized.

The place where it is located.

The parking lot. It was really small and full of different materials for construction.