Guest reviews
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Solo
Overall Rating
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9.1 "World class service."9.9 "99% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 7.0 "Housekeeping was great , according to 70%." -
9.1 "Terrific location."9.1 "
City centre within easy reach , said 91%." 10.0 "100%liked the proximity to sightseeing ." 7.7 "Easily accessible by car , said 77%." 10.0 "100%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 8.0 "80% thought it waseasy to get to the train station ." -
7.0 "Good breakfast."
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6.6 "Average cleanliness."6.3 "Only 63% said
rooms were clean enough ." 5.2 "Cleanliness of the bathroom was average , said 52%." -
6.4 "Average value."
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6.4 "Rooms are ok."6.5 "For only 65%, the
bathroom was ok ." 6.3 "Only 63% saidrooms were clean enough ." 6.4 "Only 64% saidrooms were big enough ." 5.2 "Cleanliness of the bathroom was average , said 52%." -
5.8 "Internet is average."5.1 "51% thought the
wifi quality was ok ." -
5.1 "Food is average."6.7 "67% thought the
dining experience was appropriate ."
Overall Rating
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9.1 "World class service."10.0 "100% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 7.4 "74% thought theservice was very professional ." 7.0 "Housekeeping was great , according to 70%." -
9.1 "Terrific location."9.1 "
City centre within easy reach , said 91%." 10.0 "100%liked the proximity to sightseeing ." -
7.3 "Nice rooms."7.7 "77% said the
beds were comfortable ." 9.2 "92% thought theview was good ." 8.8 "88% liked thebig bathroom ." 10.0 "100%enjoyed the balcony ." 7.6 "76%enjoyed the shower ." -
7.2 "Good breakfast."
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6.5 "Average cleanliness."6.2 "Only 62% said
rooms were clean enough ." -
6.5 "Average value."
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5.5 "Internet is average."
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5.3 "Food is average."
Overall Rating
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9.2 "Terrific location."9.2 "
City centre within easy reach , said 92%." -
9.1 "World class service."9.9 "99% found the
staff to be very friendly ." -
7.1 "Good breakfast."
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6.2 "Average cleanliness."5.9 "Only 59% said
rooms were clean enough ." -
6.2 "Average value."
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6.1 "Average amenities."6.2 "62% thought the
building was acceptable ." -
5.9 "Rooms are ok."6.2 "For only 62%, the
bathroom was ok ." 5.9 "Only 59% saidrooms were clean enough ."
Overall Rating
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9.3 "World class service."10.0 "100% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 7.2 "Housekeeping was great , according to 72%." -
9.1 "Terrific location."9.2 "
City centre within easy reach , said 92%." -
7.1 "Good breakfast."
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6.5 "Average cleanliness."6.2 "Only 62% said
rooms were clean enough ." 5.1 "Cleanliness of the bathroom was average , said 51%." 6.7 "67% thought thecleanliness of the hotel was average ." -
6.2 "Rooms are ok."6.5 "For only 65%, the
bathroom was ok ." 6.3 "Only 63% saidrooms were big enough ." 6.2 "Only 62% saidrooms were clean enough ." 5.1 "Cleanliness of the bathroom was average , said 51%." -
6.0 "Internet is average."5.5 "55% thought the
wifi quality was ok ." -
5.0 "Food is average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.7review from
The thing that I will remember probably the most the autentic recepcionist that helped us with every question we had. I liked the design of the room. It's recently renovated but keeping the antiquity. The bed and the room was pretty big, which we enjoyed. the breakfast was a little poor but I think it was pretty ok for the price we paid.
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8.0review from
The room was clean and spacious. I appreciated the mini-fridge in the room. The breakfast was very good. No issues here.
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3.7review from
the night shift recption man the qualety of the rooms
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4.0review from
more clear,no old smell,all bathroom very old and dırty.They should spend some money to have better room for customers.
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7.7review from
Very nice place to stay. Staff was very friendly. Room was clean and nicely decorated. Location is very strong side of this place it's walking distance to all city atractions. When you are coming for the breakfast after 9 o'clock you may be disapointed becasue the staff never add extra ham or salami so if there was few guests before you it might be all gone.So than just cappuciono ad croissant left for you. everything else was great.
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6.0review from
The service is good in general. They make you feel welcome to stay at the hotel. The room is clean. It is quite out of the way from the location of the Trade fair, and getting a taxi is also a problem as no taxis will go to that area. A booking of taxi have to be made.
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5.2review from
Friendly staff, but trouble with the english. To be expected, really. Fridge in the room hardly worked. The do not disturb-signal did not work, and the maid went in without knocking first.
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6.8review from
The service was excellent.
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3.6review from
The staff in the breakfast room was very nice and forthcoming . Breakfast was simple but good. The sanitair of the room was new and nice. The receptionist hardly spoke any English, could not find my booking from booking.com and refused to listen to me at the phone. That is pretty annoying at 22:00 hours in the evening in a city where a worldwide fair is going on and all hotels are fully booked. He did find my booking when I asked an Italian person to call.
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7.2review from
Great personal and great service. Hotel is situated in historical part of the city, and it takes only 10 minutes to reach piazza Maggiore. 1. I will be great to fill the bar by default. It wasn't my problem, but someone surely wants to drink one or two bottle of beer at evening. 2. Fairly, there is not good sound isolation in the rooms.
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6.7review from
The thing that I will remember probably the most the autentic recepcionist that helped us with every question we had. I liked the design of the room. It's recently renovated but keeping the antiquity. The bed and the room was pretty big, which we enjoyed. the breakfast was a little poor but I think it was pretty ok for the price we paid.
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7.7review from
Very nice place to stay. Staff was very friendly. Room was clean and nicely decorated. Location is very strong side of this place it's walking distance to all city atractions. When you are coming for the breakfast after 9 o'clock you may be disapointed becasue the staff never add extra ham or salami so if there was few guests before you it might be all gone.So than just cappuciono ad croissant left for you. everything else was great.
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6.8review from
The service was excellent.
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7.2review from
Great personal and great service. Hotel is situated in historical part of the city, and it takes only 10 minutes to reach piazza Maggiore. 1. I will be great to fill the bar by default. It wasn't my problem, but someone surely wants to drink one or two bottle of beer at evening. 2. Fairly, there is not good sound isolation in the rooms.
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3.7review from
the night shift recption man the qualety of the rooms
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4.0review from
more clear,no old smell,all bathroom very old and dırty.They should spend some money to have better room for customers.
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6.0review from
The service is good in general. They make you feel welcome to stay at the hotel. The room is clean. It is quite out of the way from the location of the Trade fair, and getting a taxi is also a problem as no taxis will go to that area. A booking of taxi have to be made.
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5.2review from
Friendly staff, but trouble with the english. To be expected, really. Fridge in the room hardly worked. The do not disturb-signal did not work, and the maid went in without knocking first.
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3.6review from
The staff in the breakfast room was very nice and forthcoming . Breakfast was simple but good. The sanitair of the room was new and nice. The receptionist hardly spoke any English, could not find my booking from booking.com and refused to listen to me at the phone. That is pretty annoying at 22:00 hours in the evening in a city where a worldwide fair is going on and all hotels are fully booked. He did find my booking when I asked an Italian person to call.
