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Comfort and cleanliness of room. The meal we had in the restaurant was excellent. One disappointment was at breakfast where we were not able to get a satisfying cup of tea. The hot water never seems hot enough in Spain.
Nice location with free parking and local market on Saturdays. We booked the "romantic getaway" to get a nicer room for just a few more Euros and got champagne, chocolates, and a rose (with rose petals scattered around)! Only a small town so not much choices for restaurants, but we were just using it as a stop on way to Andorra.
central to city,clean,comfortable,well presented
The Hotel is modern, clean and up to Spanish Good standards of decor. Has greater potential than it achieves in other areas. Was let down by small dining room with partition screen between the bar area, and obvious out of the freezer type instant food.
The staff were excellent. Good location.
The hotel was easy to find and in a good location in the town centre. We used the underground car park which enabled us to store our bikes securely. The staff on reception were really helpful. The rooms were modern comfortable and clean. Wi fi reception was good and free. The breakfast was average - had to ask for fresh hot water in the flask for tea. The reception staff were having difficulties with their credit card machine which resulted in me having to pay for breakfast in cash.
Great location,easy to find,nothing negative(nothing).We would definetly stay here again.Thanks so much for a stress free vacation.You should have better rave reviews on this place.
Friendly staff, central location. No communting rooms
Great place, easy access from the big road in our way to Andorra. Really worth of the money.
The room was very comfortable.
Everything! There was a problem finding the hotel, because the number of the road and even the kilometeres stones were changed and the new ones were not updated in the reservation forms!
Spa Too hot in the room. There was extra charge to use the spa but it is not clearly written in the your web site. In fact it implies that the spa entrance is free to guests.
Spa, room and service were all good The restarant was very smoky on first night. The bar didn't open until; 8 pm in the evening (not at all on New Years Rve
The views were wonderful. Spa facilities were advertised but it is not until arrival that you realise there is a hefty charge for daily use and it closes for two hours a day in the afternoon!
The facilities are ok! Spa Installations didn't work properly!
Excellent restaurant. Stunning views. I was not allowed use the pool facilities despite having a written confirmation that it was included in the rate. Booked for 3 nights but left after 1 following an arguement. Disgracefull treatment from what purports to be a 4 star hotel. They have no concept of how to deal with a customer! I could not suggest that anyone books this hotel.
the adress of the hotel mentioned in your booking reply was wrong. this caused us a delay of three hours on the arrival . at the hotel they said we are correct and the adress and the location are incorrect.
Nature, quietful Poor maintenance
The staff was very helpful and very friendly. They all went out of their way to make my daughter & I comfortable during our stay.
The facilities were wonderful. The pool was a bit cold and we had to pay extra, which wasn't clear on the website to visit the pool.
the location of the hotel near the pista the ski That the Spa for only one hour whas costing 20 € this is normely for free
Was convenient for the skiing area and quiet. Having to pay extra for everything - parking, the safe, the pool etc.
The hotel is well situated close to the lifts. Breakfast buffet was really good (we didn't have full board). The "spa" and pool was not so impressed and it was not included in the hotel visit. It was expensive. Not much more to do in the hotel in the evenings. Too expensive to upgrade to full board.
The location is superb. You can park outside hotel door & its only a 2 min walk to lifts/ piste. Rooms are very modern & clean.Small games room where you can play nintendo Wii (costs 5 euros per half hour to hire). Buffet breakfast is excellent - hot & cold food provided. Staff very friendly & helpful. No sky TV or wi-fi in rooms. Kitchen facilitiies very basic.No tea/coffee provided or even cups. A small washing up kit would be useful. No sofa in main room, although there was a table & chairs for 4 people.It costs 20 euros per person to use the pool/ spa area which we feel is too much, so put us off. Pool table in games room would be good.
Excellent rates and friendly staff. Especially off season. During the peak season (winter) the character of the hotel changes into a bustling family hotel.
People on half board given priority at meal times which meant others treat like second class citizens and had to accept what was left. Also advert is a little misleading as it suggests that the use of the spa is included in the price whereas they actually charge each person 20€ per visit.
Excellent location 50 metres from a chair lift - ski and boot hire next door.. Good size well fitted rooms with modern "designer" bathrooms. Restaurant disappointing - dinner below standard for a 4* hotel and liile other options within walking distance
Clean modern spacious ,very professional staff. Good food lovely lounge and bar Big problem was no facility to pick up guests from station 5km away and only one [very unreliable !!]taxi in village. We were not the first to complain about this serious fault .we would have been happy to pay for the service. We had to get taxi sent from puicerda 20kms away at cost of 25 euros .
Great Location. friendly helpful staff. We stayed previously with the children and the duplex apartments give great space at a good price for families
We loved the scenery and helpful staff at the hotel. We ended up staying for 2 nights. room was hot on the first night (no AC) but staff was very willing to open sky light for 2nd night
The hotel has the best possible location for the Vall de Nuria train, two minutes from the train station. It is divided into two buildings, we stayed in the other one than the reception. Rooms are small, so at least that part of the hotel is fit for a short and focused stay rather than a longer one. Breakfast service is ok, although not a very rich selection. We received a smoking room despite our request for a non-smoking preference. Odor was not too strong though. Internet did not work in that part of the hotel, so we had to go into the main building, which does not have an appropriate bar or sitting area, so this was quite uncomfortable.
Excellent family run hotel with lovely rooms. Jacuzzi on sun roof is really wonderful. The restaurant especially a la carte is excellent. No
Going on the train to Nuria and looking at the birds and flowers
the tv was very small and old and the hotel requires a prepay charge right with the order, even though the booking site it is written that it is not required.
pleasant staff,quality food at affordable prices, excellent location close to nuria valley, and sorrounding mountains.if you want to get away from city rat race.do it now.
Very close to train to Vall de Nuria Skiing resort. Good breakfast and good dinner. Helpful staff also when we needed emergency in the middle of the night. Room was very small. Bathtub was a bit rusty. TV is too high to see from the bed. Hotel information booklet is in Catalan / Spanish. Not all staff speak English. TV only with Spanish channels.
Very helpful staff. No trouble in having a secure place for a bike.
Hotel is very good pointed. It's easily accessed from the highway and it's close to the town center. Room is nice and cleaned daily. Hotel's restaurant gives a low price if you don't want to eat outside for some reason. Nothing. Cheap and very nice place to stay.
convenience of location smoky smelling room
staff were helpful.
Very clean and comfortable room. Couldn´t get the wirless to work in our room but there was a laptop at reception we could use. Not that close to town but fine if you have a car
Very comfortable, good size rooms. Good selection of buffet style breakfast. Excellent friendly staff.
The staff were very helpfull. Having access to the internet was a very good facility.
The hotel was very clean and the staff very nice and helpful
Hotel close to city centre Room needed filling in furniture and painting. Result of tradesmen using hotel as base.
Parking good and the food was also good. Very pleasant staff and the room was very comfortable as it was just an overnight stay on our journey.
Very clean modern and new. Very freindly and attentive staff. The food was excellent. We walked around the village looking for places to eat, and eventually was directed back to our own hotel. The hotel could probably make it a bit more obvious that they served food. The Saturday 18th Sept that we stayed the village had a trash metal and trance music festival which went on untill around 4:30am. All but one of our party had no sleep that night. This may have been beyond the hotel's control, and they did supply ear plugs, but I would avoid that weekend, unless you want to go to the festival. The hotel was also a victum of its own success, and probably needed more staff at times.
10 points for excellent stay, great cosy hotel, beautiful room. +1 extra point for very helpful staff, made us feel like home, helped organise our daily trips with very good advise ! Gracies ;) Nothing to dislike at all !!
Clean, modern and very nice room. Good facilities. free wi-fi in all rooms.Two free use computers running on Linux .... great !!!! Very friendly and helpful staff.
From the moment I arrived I was made to feel exceptionally welcome. The hotel owners were charming and went out of their way to meet my requests for an early breakfast. The rooms were spotless, comfortable and nicely decorated with quality furniture and fittings. The restaurant was basic but the food great. This was simply one of the best hotels I have stayed in recently. Exceptional value for money. Nothing. This was a gem of a hotel
The Staff is great. They are flexible with time and prices. Always available to help you and suggest you better plans to enjoy their region and hotel. The hotel is held by family memebers which add more charm.
lovely people, treated us very well, very good value
Hotel was conviniently located to access the Val de Nuria railway. Room was of good size and clean.
great hotel! great location! very nice stuff!
Location is good, and it was easy to find p-place for the car. The village it self very peacefull. The owner's son and his wife spoke good english and were helpfully as some of the waitresses too. Wireless internet in the whole hotel :D :D From the scandinavian point of view the breakfast was very poor; a croisant, one cup of coffee and jam and it was served from 08:15?? We didn't notice any pool, but the river ;P
Simple, nice place to put your head while travelling. the room smelled from air freshener when we entered. If it's a nice day (and it was) it would be nice to have the window opened for short time before coming.
The helpful reception, the comfort and cleanliness of the room and bathroom, its situation in the village, the busy street terrace juxtaposed with the waterfall and river terrace, the swimming pool. We appreciated their 10% discount on the narrow-gage railway tickets for the Nuria Valley. Free public parking close at hand. Ability to hear the shower in the room next door. Being awakened by the 04:45 recycling truck emptying the glass bottle bins adjacent to the hotel.
Very friendly and helpful staff - this was a family run hotel. We were made very welcome. Meals were good, and they were accommodating to requests re diet. Rooms were newly furbished in a simple style. Lack of sound insulation between the adjacent bathrooms and rooms and corridor - so every noise could be heard from the next bathroom and also from the corridor. New but tiny bathrooms which weren't well designed for the space. A real squeeze for a large person to get to the toilet!
Only the location. The hotel is located in the direct proximity to the river. Unfriendly staff, poorest possible breakfast (better none than such), absence of air conditioning inside the rooms.
Central location and very clean rooms The room was a little small for 3 persons
Very helpful and resourceful staff made the stay very comfortable. The free private parking at the slopes is very convenient.
The hotel is very good. Great team, great food, really beyond our expectations. We stayed there for 4 nights, to ski in La Molina. The rooms are confortable, according to a 3 star hotel, but the service was perfect (like a five star). They took care of every small detail, even when it was not their responsibility.
The staff was very helpful and friendly. Very aware of changes on the ski slopes. other guest were noisey. Easy to hear noise in the rooms.
The staff at this hotel cannot do enough for you. The atmosphere is very friendly and the style of the hotel is rustic and relaxed. The food in the evening was excellent. At the end of our stay, I forgot my keys and they immediately posted them on to me. What a hotel should be like.
Good family hotel with very friendly and serviceminded staff. Nice and cosy morning and dinner restaurant with good mountain buffet.
We stayed in the hotel for four days, after lovely breakfast we went skiing, then playing table tennis, exercising in the gym, relaxing in the sauna and ten enjoying delicious dinner... no!!!
clean and modern. Good food.
breakfast was good value and staff were very friendly room was spartan and very basic - - hotel was over a mile from piste - had to drive - nothing else close to a walking distance
Large clean comfortable bedroom and bathroom. Mountain view. Excellent free Wifi throughout hotel. This is a Ski hotel that we used out of season at a reduced rate. Because of the reduced rate it was acceptable for our overnight stop. There are few hotels in this area. However, we do not recommend that you use the restaurant at the hotel. Our experience was that this huge hotel, was only filled to a small capacity by the overnight stop of a Spanish coach trip. We assume also using an out of season rate. Our meal in the restaurant was effectively us being tacked on the the end of the mass budget self service catering supplied to the coach trip. The food was unimpressive, low quality and overcooked. The choice was extremely limited. ( Poor cut of beef or Quail) The service was too fast. The house wine almost undrinkable.
The staff at the restaurant and front desk were very nice and helpful. They were very accommodating for breakfast when I needed to leave earlier than 0800 several days. Location is a bit far from anything. It's on the side of a mountain about 5 minutes drive (20 minute walk up hill) from the nearest shops or restaurants.
I like the atmosphere and the staff'. It was very plasent and comfortable to stay there/ The location at your sait is wrong it have to be: 42.34364n 1.95019e for the gps
Staff were helpful and friendly Not being told that a booking was necessary for the spa. The spa needs to be able to cater for more people. The room was very cold. The tile floor was freezing and had no coverings The room was noisy, and could hear every word from the people next door. Having to pay for the room at check in is not acceptable and no receipt was offered. The hot water was only lukewarm.
Rest and Snowboarding,, Excelent place at 5 minutes from the ski lift
Friendly staff A bit too noisey outside our room and the meals were a little pricey and limited
Helpfulness of staff in recommending restaurants late at night
Hotel much better from inside (nice and calm room) than from outside; easy to find.
I liked everything especialy the kindness off the staf No complaints
It´s a very good location and quiet place, it´s near the Queralt sanctuary.
Location and free on-site parking Evening meal facilities
Very clean, and quiet room, well equiped and confortable Staff very kind also A good price for value hotel in a nice area May be the simply "continental" breakfast, but it can be improved by request don't hesitate
The exelent view Dinner was poor
The village itself is very calm and not much happens. However, it is a great place to use as a base to explore the major surrounding towns, in particular Ripoll, which is 10 mins by train from st. Quirze. Visit the famous ecclestiacal sites and have a fine lunch without having to use your car. The staff in the hotel are amazingly polite, friendly and helpful, smiley, (not falseley), and will offer to help in any way they can. Their English is great for non Spanish speaking English speakers. A culture shock for most people who use hotels regularly! For the price the food is excellent but dont expect gastronomique. Traditional, very well prepared and served which is what we wanted. Dont forget to try the ratafia bosch, a localally produced digestif which will remind you of cough medicines when you were a child!!! A great hotel in a great location overlooking the river. Ps. Saw, for my first time, a doting, resident Black Swan couple on the river daily.
The staff were very helpful and friendly, and the room was comfortable and clean
Evening meal and breakfast both freshly prepared, tasty,copious and good. Maitre d' in the evening , Gerard, particularly helpful and friendly. translation from Catalan on the menu very welcome and efficiently done.
Lovely rooms, air conditioning, powerful shower, clean, comfy bed Was told the nearest restaurant was 10km away but managed to find a bar within walking distance that did food. Breakfast was an hour late in starting and it was difficult to check out.
Nice hotel, very nice and clean rooms.
Very friendly people
Staff were friendly and efficient. Food was excellent. Airconditioning was OK but took its time to make an impact.
Nice building and landscape. Really kind staff. The bed could be more comfortable.
The location of the hotel is great ,though a bit hard to find.I recomend to put a big sign in Ribbes de fresser, on the main road near the train station which shall direct the guest into the right direction.
Hospitality of the owners, extremely helpful. Maybe a few brouchers in apartment about the area and resturants, supermarket etc would be good. Possibly a MP3 connection on the DVD player so we could play our music as we didn't understand any of the Spanish TV channels.
nicely renovated country house. perfect for a weekend getaway.
Everything! The hosts were the most obliging and friendly I have ever come across. Genuinely warm and extremely professional. The building itself is absolutely divine, and is finished and maintained to the highest standard. The country setting is simply spectacular. I can not overstate just how much we enjoyed our stay here! A perfect 10/10 experience.
We liked the hotel very much, the lady who manage the place is so kind, the hotel and rooms are very clean. Breakfast is nice.
The pleasant atmosphere created by the family that runs it The permission you need to use the television
not modern hotel,no telphone in the room.everthing in the room very old.I think I pay to to much for what I get. all the hotel look very very old.we didnt like it