Horseshoe Bossier Casino & Hotel

Location Staff, rooms loud, pillows too soft, woke up itching every morning, toilet paper super cheap, tub was dirty, forced to eat at expensive eateries in hotel, no other cheap eateries in the area due to casinos smothering the area. I would not recommend this place on the future unless you have a lot of money to waste and like to gamble till 3:00 am and stay drunk.

When I asked for a disabled veterans discount for my second night the clerk told me 'They don't care about veterans, they care about reward club members'. My room was also downgraded the new night I stayed.

Room was nice, clean and comfortable. The drains in the shower and sink were very, very slow to drain. Am very upset for being charged over $400 due to reservation that was made on error on their part. All I got was sorry! Rates are 3 to 4 times higher on Saturdays. Even though I book 2 days and was told a way different amount amongst other incorrect information I was given over the phone upon making my reservation. I drove 3 hours and was told something waaaaay different.

It was ok. Couldn't beat the price. Said they were out of the king size bedrooms. I said that it wasn't acceptable because it was available online. So then one magically appeared but it turned out to be the handicapped shower room with Luke warm water.

Comfortable room, clean bathroom Front desk attetion was horrible, checking has always been easy in other hotels/casinos, she never looked at us directly, asked for form of ID went to the back, asked for credit card, didnt give me directions on where to go to find my room, just gave me my passport and card back the to the rooms.

Room itself was nice, spacious & clean - friendly staff BOOMING music - I had headphones in with Netflix playing turned all the way up and I could still clearly hear the booming music. Great price on the room, but not worth the savings with the lack of sleep that we got.