Overview

Fairmont Copley Plaza

138 Saint James Avenue, Boston, MA 02116, United States
+1 617 267 5300

$393+

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Rates

Overall guest ratings

8.8/10 Excellent
Based on 1,207 reviews
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Review highlights

  • 9.7
  • 8.7
  • 8.7
  • 5.8

Good to know

  • Nice building
  • Friendly atmosphere
  • Pleasant entrance area

Nearby

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    About

    This luxury Boston hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. In addition to 24-hour daily in-room dining service, our hotel is home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen. Stay fit while traveling with our 3,000 square-foot complimentary on-site fitness facilities overlooking Back Bay.

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    Amenities

    • Wi-Fi
    • Parking
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Air-conditioned
    • Spa
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Express check out
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Ski storage
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 1,207 reviews
    • 9.7 "Terrific location."
    • 8.7 "Amenities are good."
    • 8.7 "Great service."
    • 8.2 "Vibe was good."
    • 8.1 "Bar is amazing."
    • 5.8 "Rooms are ok."
    • 5.1 "Internet is average."
    • 4.3 "Value below average."
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    Overall Rating

    8.7 Excellent
    Based on 579 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      9.5 "95% enjoyed the lobby entrance."
      9.7 "97% thought the architecture was beautiful."
    • 8.8 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.4 "84% said the concierge service was amazing."
      8.8 "88% thought the service was very professional."
    • 8.3 "Bar is amazing."
    • 7.0 "Good breakfast."
    • 5.1 "Internet is average."
      5.2 "52% thought it was adequately priced."
    • 4.8 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      3.7 "63% criticized the small bathroom."
      2.9 "71% were unhappy with the view."
      2.5 "75% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      3.7 "63% thought they were poorly maintained."
    • 4.4 "Value below average."
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    Overall Rating

    9.1 Excellent
    Based on 337 reviews
    • 9.7 "Terrific location."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.2 "Vibe was good."
      9.2 "92% enjoyed the lobby entrance."
      9.2 "92% enjoyed the friendly atmosphere."
      9.2 "92% said it was a stylish hotel."
      10.0 "100% thought the hotel was luxurious."
    • 7.6 "Good bar."
    • 7.3 "Tasty food."
    • 6.8 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
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    Overall Rating

    8.9 Excellent
    Based on 96 reviews
    • 9.5 "Terrific location."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.2 "Bar is amazing."
    • 8.1 "Vibe was good."
      9.0 "90% enjoyed the lobby entrance."
    • 8.0 "Food is delicious."
    • 5.7 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 4.0 "Value below average."
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    Overall Rating

    8.6 Excellent
    Based on 193 reviews
    • 9.8 "Terrific location."
    • 8.4 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.5 "95% enjoyed the lobby entrance."
    • 8.1 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.9 "Good vibe."
      9.5 "95% enjoyed the lobby entrance."
    • 6.7 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
    • 4.9 "Internet is poor."
      4.9 "51% thought it was overpriced."
    • 4.2 "Value below average."
      4.9 "51% thought it was overpriced."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Pleasant entrance area"
    data provided by TrustYou

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