Overview
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Fairmont Copley Plaza
Top Luxury Hotel

138 Saint James Avenue, Boston, MA 02116, United States
+1 617 267 5300

$162+

Overall guest ratings

8.8/10 Excellent
Based on 1,421 reviews

Review highlights

  • 9.6
  • 8.9
  • 8.7
  • 6.5

Good to know

  • Nice building
  • Friendly atmosphere
  • Pleasant entrance area

Nearby

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    About

    This luxury Boston hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. In addition to 24-hour daily in-room dining service, our hotel is home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen. Stay fit while traveling with our 3,000 square-foot complimentary on-site fitness facilities overlooking Back Bay.

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    accorhotels.com

    Amenities

    • Parking
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Air-conditioned
    • Spa
    • ATM on-site
    • Business center
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Express check out
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Ski storage
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 1,421 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Bar is amazing."
      8.0 "Delicious alcoholic drinks, according to 80%."
      8.9 "Lovely bar service, according to 89%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
      7.3 "73% were happy with the room service."
      8.9 "Lovely bar service, according to 89%."
    • 8.3 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
      9.5 "95% thought the architecture was beautiful."
      10.0 "100% found the grounds to be nice."
    • 7.8 "Good vibe."
      8.9 "89% enjoyed the lobby entrance."
      8.7 "87% enjoyed the friendly atmosphere."
      9.2 "92% said it was a stylish hotel."
      9.4 "94% thought the hotel was luxurious."
    • 6.5 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      5.4 "Only 54% thought the shower was ok."
    • 4.7 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 710 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
    • 9.1 "Incredible bar."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.4 "84% said the concierge service was amazing."
      8.2 "82% thought the service was very professional."
    • 7.6 "Good vibe."
      8.5 "85% enjoyed the friendly atmosphere."
      8.7 "87% enjoyed the lobby entrance."
      9.2 "92% said it was a stylish hotel."
    • 6.5 "Breakfast is mediocre."
    • 5.2 "Average comfort."
    • 4.6 "Rooms are not good."
      4.6 "54% said rooms were small."
      2.9 "71% complained about the bathroom."
      2.5 "75% criticized the small bathroom."
      3.7 "63% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
      3.8 "62% thought they were poorly maintained."
      4.1 "59% were unhappy with the view."
    • 4.3 "Value below average."
      5.0 "50% thought it was adequately priced."
      4.5 "55% said the breakfast was too expensive."
    • 4.3 "Internet is poor."
      5.0 "50% thought it was adequately priced."
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    Overall Rating

    8.8 Excellent
    Based on 397 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.5 "Bar is amazing."
    • 7.5 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
      8.9 "89% enjoyed the lobby entrance."
      9.3 "93% thought the hotel was luxurious."
      9.4 "94% said it was a stylish hotel."
    • 6.6 "Breakfast is mediocre."
    • 5.8 "Average comfort."
    • 5.5 "Rooms are ok."
    • 4.7 "Internet is poor."
    • 4.3 "Value below average."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 99 reviews
    • 9.7 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.8 "Bar is amazing."
    • 8.3 "Food is delicious."
    • 7.6 "Good vibe."
      8.5 "85% enjoyed the lobby entrance."
    • 5.5 "Rooms are ok."

    Overall Rating

    8.7 Excellent
    Based on 213 reviews
    • 9.7 "Terrific location."
    • 9.0 "Incredible bar."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.5 "Good vibe."
      9.0 "90% enjoyed the lobby entrance."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Sufficient wellness & sports facilities."
    • 5.4 "Rooms are ok."
    • 5.3 "Average comfort."
    • 5.1 "Internet is average."
      5.7 "57% thought it was adequately priced."
    • 4.7 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Pleasant entrance area"
    data provided by TrustYou

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