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Amenities
| General | 24 hour front desk, Air-conditioned, Bar/Lounge, Complimentary breakfast, Cribs available, Express check out, No smoking, Non-smoking rooms available, Parking (surcharge), Restaurant, Storage available | ||
| Services | Babysitting or child care, Business center, Concierge service, Laundry service | ||
| Internet | Internet, WiFi (free) | ||
| Policy | Pets not allowed | Landmarks |
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Guest Ratings
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Star Ratings
| Charlesmark Hotel | |
| Expedia | |
| booking.com | |
| priceline.com | |
| ReserveTravel |
| Service |
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96% found the |
| Bathroom |
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75% were |
| Reception |
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83% said the |
| Shopping |
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99% |
| Nightlife |
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99% |
| Beds |
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51% didn't like the |
| Noise Level |
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57% thought it was |
| Room Maintenance |
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52% thought they were |
| Bathroom Size |
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52% |
| Air Conditioning |
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Excellent 10.0
Dec 28 2013
Location is very good, the opposite is the Boston public library, next to the old south church, And coply square just across the street. free breakfast and wifi. no Location is very good, the opposite is the Boston public library, next to the old south church, And coply square just across the street. free breakfast and wifi. no |
Excellent 9.0
Nov 13 2013
Location I would have liked a kettle in the room. Excellent location, helpful staff, small but clean room, basic but very good breakfast.Location I would have liked a kettle in the room. Excellent location, helpful staff, small but clean room, basic but very good breakfast. |
Excellent 9.0
Sep 30 2013
Ironing board is tiny, table-top style - mostly due to the size of the room. Ironing on that thing is very frustrating. Very helpful staff. Clean, quiet, and well-appointed room. Room was very small, had no view, but this was not unexpected for a downtown location. Nice hotel. Yes, I would stay there again.Ironing board is tiny, table-top style - mostly due to the size of the room. Ironing on that thing is very frustrating. Very helpful staff. Clean, quiet, and well-appointed room. Room was very small, had no view, but this was not unexpected for a downtown location. Nice hotel. Yes, I would stay there again. |
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Excellent 10.0
Aug 4 2013
We liked the friendliness and helpfulness of the staff and the location is perfect when going to a Red Sox game! There was nothing we did not like. This hotel is very clean, and it's location is great. The staff is friendly and helpful. We stayed in a standard room during our 1st stay. It is definitely small (especially the bed size), but good for the price. This stay we chose a queen size room. The size of the bed and room made our stay even more enjoyable. We will definitely stay here again whenever we come to Boston for a Red Sox game and would definitely recommend it to friends.We liked the friendliness and helpfulness of the staff and the location is perfect when going to a Red Sox game! There was nothing we did not like. This hotel is very clean, and it's location is great. The staff is friendly and helpful. We stayed in a standard room during our 1st stay. It is definitely small (especially the bed size), but good for the price. This stay we chose a queen size room. The size of the bed and room made our stay even more enjoyable. We will definitely stay here again whenever we come to Boston for a Red Sox game and would definitely recommend it to friends. |
Excellent 10.0
Jul 19 2013
The location of this hotel is great. It was also clean and felt safe. I love the decor, too. The breakfast food and drink (including water containers) need lids/covers. The location of this hotel is great. It was also clean and felt safe. I love the decor, too. The breakfast food and drink (including water containers) need lids/covers. |
Good 8.0
Jul 11 2013
The location and the bar downstairs. The bed was hard. The only thing I had an issue with was the parking. They suggest that I parked in the 100 Clarendon Street Parking Garage, for $27/day, which I did. Only when I got there to pay for my 16 hours of parking, I was charged $61 because my ticket wasn't validated. I was unaware I needed to get my ticket validated and the gentleman who checked me into the hotel knew I had parked there and the lady that checked me out of the hotel told me the quickest way to walk there (since I was carrying my luggage) and neither one of them double-checked to make sure my ticket had been validated so I was out $34 unless I wanted to walk all the way back to the hotel from the parking garage with my luggage, in my suit, and sweat some more. When I called the hotel to see if there was anything they could do since, to me, that is poor customer service, they said they were sorry and it's my fault since they don't ask all...The location and the bar downstairs. The bed was hard. The only thing I had an issue with was the parking. They suggest that I parked in the 100 Clarendon Street Parking Garage, for $27/day, which I did. Only when I got there to pay for my 16 hours of parking, I was charged $61 because my ticket wasn't validated. I was unaware I needed to get my ticket validated and the gentleman who checked me into the hotel knew I had parked there and the lady that checked me out of the hotel told me the quickest way to walk there (since I was carrying my luggage) and neither one of them double-checked to make sure my ticket had been validated so I was out $34 unless I wanted to walk all the way back to the hotel from the parking garage with my luggage, in my suit, and sweat some more. When I called the hotel to see if there was anything they could do since, to me, that is poor customer service, they said they were sorry and it's my fault since they don't ask all... |
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Excellent 9.0
Jun 30 2013
The staff was extremely friendly and helpful and the location is perfect for attending a Red Sox game. The standard room is very small compared to other hotels we've stayed at (but other reviewers had mentioned this). We've booked a room there for August and are trying a queen size room this time. The hotel has a terrific location right by the Copley T station and just across the street from the Boston Public Library. It's also close to the Prudential Center and lots of shops and restaurants and just a short walk to Fenway Park. The staff was very friendly and helpful. They really made us feel welcome. The standard size room is very small, but it was very clean and a good deal for the price. We enjoyed it enough to stay again when we come back in August, but we are going to try a queen size room to see if it is worth the extra money.The staff was extremely friendly and helpful and the location is perfect for attending a Red Sox game. The standard room is very small compared to other hotels we've stayed at (but other reviewers had mentioned this). We've booked a room there for August and are trying a queen size room this time. The hotel has a terrific location right by the Copley T station and just across the street from the Boston Public Library. It's also close to the Prudential Center and lots of shops and restaurants and just a short walk to Fenway Park. The staff was very friendly and helpful. They really made us feel welcome. The standard size room is very small, but it was very clean and a good deal for the price. We enjoyed it enough to stay again when we come back in August, but we are going to try a queen size room to see if it is worth the extra money. |
Excellent 9.0
Jun 14 2013
I was placed in a quiet room on the top floor. It was extremely clean and well cared for each day. The staff was attentive and full of good suggestions, and during a sudden power outage in the Back Bay, they remained helpful and cheerful. Great fun! The breakfast is EXTREMELY limited, and there was a strong, strange smell in the room. I stopped noticing after ten minutes or so, but every time I re-entered, I wondered... what IS that...? I was placed in a quiet room on the top floor. It was extremely clean and well cared for each day. The staff was attentive and full of good suggestions, and during a sudden power outage in the Back Bay, they remained helpful and cheerful. Great fun! The breakfast is EXTREMELY limited, and there was a strong, strange smell in the room. I stopped noticing after ten minutes or so, but every time I re-entered, I wondered... what IS that...? |
Mediocre 3.0
Jun 8 2013
location the room was tiny, the bed was tiny, our feet were hanging off the end! I asked for another room but they were fully booked. I won't stay there again, it was uncomfortable. Hotel was fine, room was tiny and the be was tiny. Apparently the room standard. I'm 5'5' and my feet were hanging off the end of the bed. The location is great but it's really worth paying a little more than xxx and getting a decent nights sleep in a human sized bed.location the room was tiny, the bed was tiny, our feet were hanging off the end! I asked for another room but they were fully booked. I won't stay there again, it was uncomfortable. Hotel was fine, room was tiny and the be was tiny. Apparently the room standard. I'm 5'5' and my feet were hanging off the end of the bed. The location is great but it's really worth paying a little more than xxx and getting a decent nights sleep in a human sized bed. |
"Constructed in 1886 as a private residence, this historic brownstone is now a renovated owner-operated hotel in the Back Bay area. Inside, brick corridors lined with colorful local art lead guests to 40 rooms designed by renowned stylist Dennis Duffy. Each room combines cool gray tones with vibrant pops of red and features custom-made furnishings, handcrafted Italian lighting, and imported tiles. Free Wi-Fi and surround sound entice visitors to stay and relax, but most guests are likely to spend their time exploring the city highlights..."
read more on Travel + Leisure
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"At the crossroads of European style and functionality, this place doesn’t leave you gazing longingly at expense-account suites down the street. The design is classic modernism. And the effect is upscale, urbane and surprisingly affordable. This hip hotel is backed by a small group of warmly efficient staff that see to details you didn’t even know you wanted. The downstairs lounge spills out onto the sidewalk where the people-watching is tops."
read more on Lonely Planet
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