Cons (-) there was a mouse in my room and basically couldn't get refunded because i didnt book with the hotel themselves.
3 stars
Hampton Inn & Suites Boston-Crosstown Center
Photos of Hampton Inn & Suites Boston-Crosstown Center
Overview
The Hampton Inn Suites Boston Crosstown Center could be a good option to those who are staying in Boston whether on business or pleasure. The property, which was built in 2004, is in a convenient location that will make it easy for the guests to reach many of the popular destinations. The property features 175 rooms, and both English and Spanish are spoken at the hotel.
The guests will find large and spacious accommodations that have a range of amenities. Some of the features of the rooms include air conditioning, coffee and tea making facilities, private bathrooms, daily housekeeping, a microwave, refrigerator on request, hairdryer, a phone with free local calls, and free toiletries. Free wired and wireless Internet is available in the rooms, as well.
Each morning at the Hampton Inn Suites Boston Crosstown Center, guests can enjoy a complimentary full breakfast between 6 am and 10 am. The hotel has an indoor pool where the guests can relax, as well as a 24-hour fitness center. Other features of the property include a business center, 24-hour front desk, coffee and tea in the common areas, and free airport transportation.
Travelers staying at this Boston hotel in South End will be within a mile of Boston Symphony Hall and the New England Conservatory of Music. Guests can also find a wealth of places where they can shop and dine that are not far from the property. A few of the places to grab a bite to eat include New Market Pizza & Grill, ZC Boston, and New China Restaurant.
Latest deals for Hampton Inn & Suites Boston-Crosstown Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hampton Inn & Suites Boston-Crosstown Center
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Shuttle service (free)
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee shop
Pool and spa
- Heated pool
- Spa
- Indoor pool
Parking and transportation
- Shuttle service (free)
- Parking
- Airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Casino
- Board games/puzzles
General
- Seating area
- Telephone
- Storage available
Bathroom
- Shower
- Hairdryer
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Hampton Inn & Suites Boston-Crosstown Center
7.4
Good
1761 verified ratings
Wonderful
598
Very good
317
Good
319
Okay
156
Fair
151
Mediocre
82
Poor
138
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the quality of the breakfast, but many expressed dissatisfaction with the noisy location near a hospital and the rude service at the front desk. The shuttle service was also criticized for its limited hours, making it inconvenient for guests needing transportation after 8pm. Overall, while the hotel had some positives, the noise and service issues detracted from the experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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7.4 out of 10
114 reviews
7.9 out of 10
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8.1 out of 10
2 reviews
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Pros (+) The location was great as far as getting in and out of Boston itself. The Cuban restaurant attached had great drinks and great bartenders. Was hopping on a Saturday night when we returned to the hotel. The hotel staff, upon check in, had great suggestions and ideas for places to eat that were nearby where we would be going. Overall, I would definitely stay here again. Also, a continental breakfast...
Cons (-) The neighborhood was shady. You wouldn't want to be out walking, alone, at night. The convenience store on the corner was full of bums. The hotel, itself, was fine, however, I was a bit unhappy that our room wasn't cleaned when we came back at 2:30pm. Other than that, all was good.
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Pros (+) Room was fine. Internet was reliable and quick enough. Would be a good choice if you are driving but don't want to be as far out as Revere etc.
Cons (-) The biggest flaw to this hotel for me was the shuttle. When travelling through Boston, I limit my hotel searches To those offering a shuttle. Unfortunately, this time I booked in a rush during a flight connection and the site I used didn't make it clear it only ran shuttles until 8pm - although after 8pm would be when a shuttle is really needed over public transport. Also, during the day, the shut...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities included with the rooms?
The rooms feature air conditioning, coffee and tea making facilities, private bathrooms, daily housekeeping, a microwave, refrigerator on request, hairdryer, a phone with free local calls, and free toiletries. Free wired and wireless Internet is available in the rooms.
What can guests expect from the complimentary breakfast?
Guests can enjoy a complimentary full breakfast between 6 am and 10 am, which offers a variety of options and is highly praised by many guests.
Is parking available at the hotel?
Yes, the hotel offers parking, but some guests have mentioned that the parking rates are relatively expensive.
How is the cleanliness of the hotel?
Many guests have praised the cleanliness of the hotel, mentioning that the rooms were clean and well-maintained.
What is the best time to visit the hotel?
The high season for the hotel is in April, and guests can expect a good experience with friendly staff and a great breakfast, but some have mentioned concerns about the neighborhood and surrounding area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Breakfast
Guests appreciated the variety and quality of the complimentary breakfast offered at the hotel. It's a great way to start the day without having to worry about finding a place to eat.
Be Mindful of the Surrounding Area
Some guests noted that the area around the hotel has a significant homeless population, and there were mentions of safety concerns. It's advisable to be cautious, especially when walking alone at night.
Check the Functionality of Room Amenities
Some guests encountered issues with room amenities such as TV, lighting, and plumbing. It's recommended to check the functionality of these amenities upon check-in and report any issues to the staff promptly.
Parking Considerations
Several guests were surprised by the parking fees, so it's advisable to inquire about parking costs and options beforehand to avoid unexpected expenses.
Evaluate the Pool Conditions
Feedback regarding the pool varied, with some guests finding it too cold for use. If planning to use the pool, it's advisable to check its condition beforehand, especially during colder months.
Take Advantage of the Free Shuttle Service
The hotel offers free airport transportation and a shuttle service to the city center. Guests can benefit from these services to save on transportation costs.
Consider Security Measures
While there were mentions of safety features and security around the hotel, some guests expressed concerns about the surrounding area. It's advisable to take necessary precautions and utilize the hotel's security features.
Be Mindful of Noise Levels
Some guests reported noise disturbances from the street and surrounding area. Light sleepers may want to consider this and possibly request a room in a quieter location within the hotel.
Verify Reservation Details
A few guests encountered issues with reservation changes and additional charges. It's recommended to double-check reservation details and any modifications to avoid misunderstandings.
Location
811 Massachusetts Avenue, Boston, MA 02118-2605
What's nearby
- Northeastern University1 mi
- Back Bay1.1 mi
- John B. Hynes Veterans Memorial Convention Center1.2 mi
- Museum of Fine Arts1.2 mi
- Boston Public Library1.2 mi
- Copley Square1.2 mi
- Newbury Street1.3 mi
- Boston Convention and Exhibition Center1.6 mi
- Boston Common1.6 mi
- Fenway Park1.6 mi
- Boston Children's Museum1.8 mi
- Boston Massacre Site2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn & Suites Boston-Crosstown Center
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $270 |
Average price (weekend night) | $308 |
When to book a room at Hampton Inn & Suites Boston-Crosstown Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hampton Inn & Suites Boston-Crosstown Center
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Value for money | 7.3 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Boston Logan Intl |
Distance to airport | 4.0 mi |
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