Hyatt Regency Boston

Location - close to many downtown attractions, restaurants, shops, and two subway lines. The hotel itself is beautiful the room was large enough, the bed very comfy, the bathroom well equipped.

Internet - Booking through a third party means a $10 fee per day for Internet in the room. Parking - $36/day for self park.

the location is great!

I lost my makeup bag in my hotel room and the room service person took all my stuff out with notice me before I checked out. After I lost my stuff, I asked the hotel to check it. I got no response at all.

The location was perfect and we were able walk every where in the city. The service at the hotel was some of the best we've had at any hotel. We have even stayed at 5 star hotels that couldn't match this place in service and help. We will be back,

No. Our stay was perfect.

The room was spacious and clean, and the staff was very accommodating.

location, breakfast quality & selection

bathroom design and equipment was outdated

Easy to get to from airport - subway or taxi

no free wifi in the rooms

Every thing

Internet access is not free but instead expensive!!!

the location, cleanliness, and overall service

The walls were thin and sound traveled between rooms easily

Large room, comfortable bed. Windows opened for fresh air. Very clean and quiet.

This was my 2nd visit to the hotel. On my first visit,I had 2 rooms booked in addition to mine for guests. All 5 of us had the same complaint-the smell in each room, created by either cleaning products or air fresheners. Also,dim lighting(energy savers).