|Distance to city center||0.5 mi|
|Nearest Airport||Boston Logan Intl|
|Distance to airport||2.8 mi|
|bed was comfortable||in 25 reviews|
|boston common||in 75 reviews|
|concierge very helpful||in 67 reviews|
|expensive to find parking||in 144 reviews|
|fenway park||in 9 reviews|
|freedom trail||in 14 reviews|
|friendly staff||in 586 reviews|
|great hotel||in 247 reviews|
|great location||in 786 reviews|
|great room||in 527 reviews|
|newly renovated||in 23 reviews|
|room service||in 37 reviews|
|swimming pool||in 123 reviews|
|walking distance||in 53 reviews|
The location. That is all.
No AC on a 90 degree day in June. Room was NOT clean and smelled. The carpet was not vacuumed and we have a 15 month old son. HUGE bugs crawling on floor. Paid over $550 for one night and check in was after 4! Really truly disgusting. Told the front desk and all they said was “sorry by you pre paid for the room” We come into Boston frequently - will absolutely never consider this an option in the future.
The staff were all excellent, friendly and helpful valet, concierge, and reservations desk staff.
It was clean the bed was comfy and pillows/linen were great. Super friendly staff
Room was large. Coffee maker, ironing board and safe in the rooon.
Insufficient soundproofing. Avoid avoid avoid 6th floor: that's where the pool is and kids are very loud when walking and running along the corridor. We couldn't check in at 3:30pm and the room was not ready until 4:30pm, half hour past the check in time of 4pm.
The location was superb. The hotel is within walking distance of most attractions, shops, and metro. Chinatown is only one block away, with many delicious food choices.
The pool could be cleaner. They should provide locks for the lockers.
it is OK
everything worked good location
Nice and clean hotel. Terrible parking and it's to
Nice and clean.
Annoying to pay for parking. Made me really angry, the hotel should have free parking for its guests. $40-55 a night is just ridiculous.
Great location for exploring Boston
Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city.
Can't think of anything.
Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street.
Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees
Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.
Great location. Friendly enough staff. Comedy of e
Friendly staff; accommodated a late check out request, but with a fee to be paid. Not an issue. Promised champagne and strawberries for special occasion (but never arrived). Great location. Bellmen were extremely helpful! Front desk staff seemed friendly, but read issues we had. Had there not been any of the issues, this would've been a great stay, I just don't know why there were so many missteps. It was a good stay, if you look at room size, bed comfort, bathroom size and comfort (just don't expect privacy; everyone will know your business in there!), friendliness, location. This should be a phenomenal stay. It has all the makings for it. It must've been a full moon or something that weekend.
Was promised champagne and strawberries the first evening, but it didn't come. The next day, the room wasn't cleaned when we arrived back at 11pm, so called to have at least the bed made and fresh towels (they offered a discount on an additional night, which was accepted, though didn't go smoothly at final check out for some reason); also mentioned the missing champagne and strawberries, was told they'd be there the next night, but again no champagne or strawberries when we returned. Ever. Hallway was meeting central at 3am for drunken shenanigans by other guests. Finally, on the fourth day, after returning to the hotel after a long day, the wireless entry failed, so we had to wait to be let into the room. To the front desk's credit, they were going to upgrade us for free on the last night for the inconvenience, but one of us needed to get back into the room because they were flying out in two hours, so that wouldn't work. Was promised an email accounting, even gave email address and was promised in 5-10min; it's now over twelve hours later, and still no receipt in my inbox or spam/junk folder.
Hey should include breakfast
Location is great in the center of everything walking distance anywhere to Boston.
That breakfast is not included with the price tag of the room breakfast should be complementary. Parking under the hotel should be priced accordingly and have a special pricing for hotel residents.
The Hyatt Regency is a premier hotel in the heart of downtown Boston. Rooms feature a flat-screen television for in-room entertainment, a Keurig coffeemaker, pull out sofa, and the addition of bath amenities. In addition, there are pet-friendly guest rooms making a trip with the dog simple. With beautiful views of downtown Boston and quick access to public transit, it is easy to delight in luxury at The Hyatt Regency Hotel. A business center is offered with on-site fax, printers, and computers for use any time both day and night. A fitness center is available and features cardio machines, TRX equipment, and complimentary yoga classes. There are several on site amenities to make every visitor's stay enjoyable including an indoor heated saline pool and terrace. While staying, guests can enjoy the convenience of Avenue One Express for quick, fresh pastries and Starbucks® coffee. Gather at Avenue One Restaurant and Lounge, a restaurant with an upscale yet casual setting. Indulge in made to order omelets for breakfast or savor seafood ravioli. After dinner, get together in The Lobby Bar for handcrafted cocktails and specialty wine. Guests are urged to explore the city has to offer from the harbor for a history lesson at the Tea Party Ships or visit the Museum of Fine Arts for unique works of art and The Museum of Science. Stroll through the Boston Public Garden and the Beacon Hill Neighborhood for upscale boutiques and art galleries and end the evening in comfort at The Hyatt Regency Hotel.
Based on 5,141 reviews
Policies vary by room type and provider.
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|Boston Logan Intl||2.8 mi|
|Norwood Memorial||12.6 mi|
|Boston-South Station||0.3 mi|
|Boston-Back Bay||0.9 mi|