Hotel Wolf 2

The hotel offers a fantastic pool, saunas, and massages at the Wellness center, as well as a delightful and healthy 'Wolf special' massage. Additionally, guests can enjoy free parking and a playground for kids.

While the hotel offers a large room with beautiful views, guests have noted that some furniture may be broken or damaged. Additionally, the hotel advertises Wi-Fi, but it is only available in the lobby, not in the rooms.

Guests have praised the friendly and helpful staff, particularly at the reception. However, some have expressed concerns about the unprofessional behavior of the breakfast staff.

The hotel's high season is in July, offering an ideal time to enjoy the fantastic pool and beautiful mountain views. However, guests have noted that the breakfast buffet may not be properly refilled in time during this period.

Some guests have mentioned issues with cleanliness, such as stained carpets, broken furniture, and a lack of proper cleaning in the rooms. Additionally, there have been concerns about the maintenance of facilities, including the availability of hot water and the functionality of the elevators.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests enjoyed the wellness center with its pool, saunas, and massages. The "Wolf special" massage is particularly highlighted for its quality and value.

Some guests experienced missing essential items listed in the room description, such as tumble dryers and ironing equipment. It's advisable to confirm the availability of specific amenities before booking.

While the staff is described as friendly and helpful, there were instances where they struggled with English. Guests may want to be patient and consider using simple language or translation tools to facilitate communication.

The hotel advertises free Wi-Fi, but it's only available in select public areas, not in the rooms. Guests should be aware of this limitation and plan accordingly.

Some guests encountered challenges with the hotel restaurant's service and staff rudeness. Exploring nearby dining options or planning meals outside the hotel could enhance the overall dining experience.

While the hotel claims to be handicap-friendly, guests reported issues with broken elevators and a lack of accessibility features. Individuals with mobility concerns may want to confirm the availability and functionality of such facilities.

Several guests expressed disappointment with the level of customer service, citing instances of staff indifference and unresponsiveness to concerns. Setting realistic expectations for service quality may help avoid potential dissatisfaction.

Some guests noted instances of worn-out furniture and broken items in the rooms. It may be beneficial to request a room inspection or inquire about recent maintenance to ensure a comfortable stay.

Guests who relied on the availability of laundry facilities were disappointed by the absence of essential equipment. Travelers with specific laundry requirements should confirm the provision of these amenities in advance.