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Location,Staff can communicate in 2-3 foreighn languages, It is quiet and calm the turn off the main road to the hotel is terrible and dangerous
Beautiful wiew from hotel Extra payment for using jacuzzi. Actually, its not expensive, but a client expect that bath using includig price
The Hotel was modern, clean and comfortable. The staff were helpful and friendly. Dinner in the restaurant was good. The road in was too rough for our car!
We can't say enough about how beautiful this hotel is. The rooms are luxuriously designed with panoramic views of Bran Castle and the surrounding mountains. the staff was friendly and very helpful. The food was traditional and exquisit.
Very nice staff, well signed on the main road- easy to find it, large room we were a little disappointed because we ordered room with a castle view, and we through we will see the castle from our window, but we had to go outside from room to the end of balcony and than we could see the castle, but it was so cold outside to stand on the balcony and enjoy the view...
Friendly staff, nice facility, clean and comfortable room
Hotel was absolutely fantastic. The view from hotel was beautiful. Service in hotel was probably the best we have ever had anywhere. Hotel restaurant serves traditional foods and wines. I have to recommend this hotel to everyone going to Bran.
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Hotel staff was very sweet and hospitable. A nice view from the hotel of the valley. Near to the Bran Castle, even you have complimentary pick and drop from and to the castle. To me the best place to stay in Bran in that price. Just need a bit improved approach to the hotel.
Very nice and clean little hotel close to the Bran center and castle. Peaceful situation and friendly staff. The castle can be seen from the balconies. The hotel was quite hard to find. Drive to Brasov direction (north) from the center of Bran, after a small bridge turn right and then to left after 200 metres. (5min walk from the center.)
The room was very clean, and the breakfast was excellent. No english speaking staff onsite (as advertised by means of a '24 hour front desk'), and the hotel had no internet in the rooms as advertised. They did, however, go to a tremendous effort rectify the problem, and after a few hours, internet in the rooms was available.
We (me, my spouse and 3 children) stayed in this hotel one night during our transit trip back to Russia from Bulgaria. We were fascinated by this excellent hotel, managed by a very friendly family, located in a picturesque place among mountains, with side view to Bran/Drakula Castle. Spacious guest rooms were decorated with great taste, with traditional Romanian furniture. Breakfast exceeded all our expectations, it was fantastic! I can highly recommend this hotel for everyone.
we had a two bedroom appartament ,new ,very clean /swimming pool was great but it's not included in the room fee.breakfast was ok . parking problems and the room service was not what we expected.
nothing the staff of the hotel wasn't very friendly, some of them seemed malicious.they made comment about the tourists eating like pigs at breaskfast and the staff of the receptions didn't accept paying by banking transfer because apparently the money need at least three days to arrive in their account. in some rooms the furniture was very old.
I liked the view to the mountains and the facilities (piscina, massage, jacuzzi ) The personnal was not trained at all , they can not answer to your basic questions , very slow, and the principal problem was the ugly big insect which was climbing the wall in the dinning room when we had the breakfast ;also I did not liked I have give my card details when I have booked but it was not pay, so I had to spent other time at the hotel for this ; the massage was great but nobody give you clearly details before about prices but after you can have an unpleseant surprise ; I rather recomand to ask at the reception the price list and checked when you sigh the paper or when you pay ;
The view was nice. A lot of suggestions for improvement: 1. The personnel need to be more polite (they were rood and totally untrained - refused to release invoice and receipt of payment and had to insist for two weeks telephonically to have them sent by post, they did not know the SPA programme and I had to make some investigation), 2. The room was OK, but the balcony door could not close and each time I opened it, I had to call the reception to send someone to close it. 3. No parking place at all. Next time I shall certainly try another place :)
It was close to the Castle and was relatively cheap. There was view to the Castle which was nice especially at night. The receptionist was nice, not like some others from the staff. The wifi didn't work on the second floor. The staff hardly speak English or German and some of them were not nice. I would definetely choose another place next time although it got really high scores which is amazing to me. I made my decision based on the high scores especially on cleanliness but the hotel was not clean and the room furniture also needs refurbishment. The size of the room is tiny so don't bring a large bag. The bathroom is dated from the 80s.
Good location, but I think more than 50 meters from the castle as they state on the website. Still it is close to Bran center and the castle, good value for the money, seems pretty new, clean and tidy. does not have an elevator or air conditioner, if windows are to the street it can be quite noisy, you can pay cash only.
the surrounding area the big and nice room the bowling the spa area with the nice and clean indoor swiming pool the nice designed restaurant. cold water in the jacuzzi
The hotel was very nice. Rooms were large and comfortable. The beds were nice and the bathroom was large and clean. Breakfast was not great. When we arrived halfway through the breakfast time, all of the tables were filled with dirty dishes and there were several wait staff just sitting there doing nothing or eating their own breakfast. There were no clean tea cups and not much of a choice for anything to eat. I ate my cereal dry-with my hands b/c there were no spoons.
The quality and friendly and business like help of the employees nothing
The staff is very friendly and helpful, the country (Bran) is close (we went in Bran by feet) and the hotel is wonderful, we reccommend it!!
It's actually quite far from the Bran Castle (about 5 km) in the next village so you can't walk. Clean room, secure parking and good wifi internet connection. They have restaurant on the site but after waiting for 30 minutes (!!!) just to get the menu (we seemed invisible for the waiters even though the owner point the table for us and greet us) we gave up, took a car and drove to the village to the other restaurant. I was quite happy with the room and hate the service in the restaurant.
Nice quiet hotel. Friendly people.
The hospitality was excellent. I will recomended for my friends.
Very good and quiet location, close to all major attractions in the area.
- it is not hotel of 4 stars! It is a рension;
Extremely welcoming and friendly staff. Location just out of town made it more relaxing. Food was local and good value. Very limited menu...one dish offered per course per night. Noisy dogs (not the hotel's) through the night.
responsive staff of the hotel, home atmosphere, not far from the castle and the main street with the main shops and restaurants, but rather removed from the noisy highway.