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Very central location in a historic building . Some staff were helpfull , others weren't Some staff was not amused to keep the door open all 24 h : first night :"I have to stay up for you , yes it's the last key" probably intended to give us a bad feeling ... On another night we simply couldn't get in ( if you have a 24-hour reception that means that there is somebody at the desk even if it's 3am . After 15 minutes waiting at the front door finally somebody showed up !! ) Breakfast was OK but the last day it was impossible to find some fruit juice
I like the position: it's in the center! Poor breakfast
Excellent position, very distinctive fornitures and architecturals. Good breakfast. The staff has been really helpful.
Location was excellent. The main square of the town is charming. I imagine in the main building there are some charming rooms. Our room was on the ground floor of the annex and next to the door. Very noisy from all the coming and going. Also the office across kept their music going and the door opened. Also there was the type of fragrance despenser in our room that went off every 30 minutes or so so just as you got to sleep it would make a loud noise.
It's a nice hotel with good services right in the central square with many things to do in the area. I had a nice room with an authentic feel and a view of the Black Church. All the amenities were fine, including the WiFi. The breakfast was great for 3*.
It's situation on the main square made it an excellent location and the manner that the old house had been modified to a hotel made the rooms pleasing. There was also an extensive, good quality breakfast.
Over 500 years old yet up-to-date In the center of everything Clean Friendly service Rooms vary Be aware of some twin bed rooms
Very helpful staff; brilliant position on the main square; old building full of character; free use of reception's internet No lift and steep stairs to the attic rooms; no safe in the room; no hairdryer in the room; little shelving space;
We enjoyed being right on the Brasov main square! It was so close to everything in town. We had so many aspects of Brasov at our fingertips. The hotel is classy, unique and offers a boutique experience in quaint downtown Brasov. Super breakfast! Best on our trip.
the breakfast. eggs to order, lots of choice. fresh fruit. very friendly staff the beds. Awful. If you have an uneasy back, i would not recommend.
The hotel is located right in the Square near some good restaurants. The breakfast each morning at the hotel was good too.
The quiet location close to the town centre, the large comfortable room and the friendly service.
Location and view from our room were very good. Staff was really friendly and helpful.
surprisingly large room with amazing view, bathtub with jacuzzi, good location
Location, location, location...5 min walk from city centre. It is located in a very quiet area on Brasov.
Quiet, confortable and clean rooms and very good reception service !!! A strange smell in the bathroom
Very friendly staff, nice view room and family atmosphere.
Unique building, beautifully furnished. Lovely view from terrace. Exceptionally helpful and pleasant staff. Interesting menu and well stocked bar. it's a bit difficult to get to if you don't know the area.
Nice large rooms, excellent service.
The space of the room.the light inside of the room.Windows are wonderful ! Same improvement or a rehabilitation has to be done.
The room was large and comfortable, and so was the bed. Everything was perfectly clean. Staff spoke good English. In the room there was no wi-fi reception (it worked outside the room). We had a room on the third floor and it was a lot of stairs to climb (no elevator). Breakfast, depsite the a la carte menu, no impressive at all - a tomato, a single one, shared for two, etc... Overall, a little overpriced.
I have been in hotels in 51 countries. The room was excellent. There was no A/C but since we had a Balcony the evening breeze was perfect and there was no street noise. Smiles and a desire assist was the hallmark of the entire staff. At the breakfast Buffet eggs to order and omelets were offer by the waiter. The food was excellent and a good value. Head Waiter Bogdon was very helpful with the City and sites in the country in addition to attending to every dining room detail.
This hotel is perfectly situated some 3 - 5 minutes walk from the old town. The hotel is divided into two parts but are connected with a small passage. The four star part seems to be far better than the three star we used. The staff was very helpful and friendly. The breakfast contained many different items and also - actually - great coffee which is not that common. Nothing. You pay for a three star and you get a three star with excellence.
The bed was very bad to sleep and to much hard!!!!!
No water pressure for the shower. No dvd in room as stated in the room description. Bed was very uncomfortable.
Reception desk staff very helpfull Bedroom dark during the day
Please provide power sockets near to bed for phone charging, phones are used as alarm clocks also and shouldbe near the bed. Easy to get to power sockets for charging laptops etc. Breakfast area need to be improved it is very dismal in the seating area and all the equipment look tired and dated.
Friendly and helpful staff at reception and in restaurant; comfort in rooms; location near city centre Loudness of the (disco) music in restaurant, starting at breakfast time... Wireless access limited to meeting room, no, or difficult access in other areas like rooms; no airport transfer available
It was close to the main square. I got one of the three star rooms at this 4 star hotel to save some $. They are out back and up some stairs. I should have specified a non-smoking room. The room seemed a bit dingy. The bedspread and curtains were something out of the 70s, but the bed was comfortable and room wasn't bad. I was going for value, since I had the room for maybe 17 hours and was in it less than 8. It served its purpose.
good parking avoid 3* room. its in backyard. near to the kitchen.
Small and easy to get about. Buffet breakfast had good choices and the restaurant has a nice wine list. Reception staff were helpful, on the whole. The service in the restaurant at lunch time was below par. The waiter seemed to want to put everyone in a small area whereas most tables were free. The music played very loudly - quite unsuitable for having a meal in a restaurant - and when we asked to turn the volume down, we got a rather irritated answer, so decided to leave and have lunch elsewhere.
We had a very spacious room with a living room area with couch and sofas. Temperature inside was quite high. It was too warm for us.
location, attention, style... almost everything
it was a great atmosphere,rooms are very well arranged,it's minutes by foot to the old center It has no parking facilities,you have to carry your luggage around 70m over a big intersection and then up hill.
Villa prato is a jewel. the view of Brasov is amazing so i recommand it to everyone.
Good localisation in city centre, perfect breakfast, nice and helpful people, big, clean and comfortable room
Luxurious, comfortable and well situated. Amazing breakfast room, and the food is equally good.
The location of the hotel was excellent, right in the centre of the all the activity, 5 minutes walk to the town square and with a beautiful view of the Brasov hills. The staff were extremely friendly and courteous and could not do enough to make our stay as pleasant as possible. I would recommend Villa Prato in a heartbeat to anyone! Our only complaint would be that the bed is a bit uncomfortable - maybe the mattress was too thin or soft but we had sore backs in the morning.
The room was really large with a lovely bathroom really designer The parking area is the street outside and iin a steep hill so with the additional stairs outside and in make sure you travel lite.
*room was large, clean, nice decor, very nice bathroom* breakfast room was beautiful/great views* good quality breakfast (too bad there was no cereal, however) *excellent location for exploring the old city of Brasov - only a 3-minute walk * *very noisy!!! the room was right at the front door and many people were talking right outside of our window very late at night, smoking etc.* The curtains in the room do not block the light at all so it was very bright at night with city/hotel lights flooding the room and especially in the morning* The staff was not especially friendly or helpful - seemed to want to just do the basics* The bed was not overly comfortable * Charged extra for ordering a capuccino at breakfast *
Location. The cook at breakfast made very nice dishes. The cozy atmosphere. Small old TV. Bathroom lighting very poor. Bathroom sink, and tap. Stroller accessibility. Renovation of the hotel obstructed our view. Breakfast quality and variety is not as good as it was in the past.
Very nice modern and luxurious rooms. No air conditioning. Table fan very noisy.
Beautiful large rooms in an old villa; the added-on glass-enclosed veranda is pleasant during breakfast even in torrential rain, and romantic for drinks in the evening. Very friendly staff. The Restaurant Prato, located at a few blocks from the hotel is excellent and guests of the Villa Prato receive a 20% discount at the restaurant. The steep hill one has to climb to get to the vila, the many steps to each the entrance door and yet more steps to get to the reception desk - not ideal for elderly or handicapped persons.
Hotel personel was very helpful and nice, however the room was a bit small and the towels had a bit bad smell. Otherwise this pension like hotel was ok. Our room even had AC, however the weather was a bit cold and we didn't try it out.
We loved this place! Good location within walking distance to shops and restaurants. The staff was very pleasant and helpful. Nice eastern european style breakfast. Nothing negative at all about this place.
Location best point: pension is on a quiet street within the Brasov old-city, 5 minute walk to Piata Sfatului and the Black Church. Owner has a few spots reserved in front to park your car. Breakfast is European style, simple yet tasty and ample. Pension room was very clean though small. We did not mind as most of time was spent visiting not in room. Not a true hotel but rather a pension/B & B. Simple and pleasant. Would stay here again! FYI: No air conditioning but they provided a fan that helped, since we were there during a heat wave.
Great location, beautifully clean, very intimate, convenient in all ways No
The location was very good and everything was within walking distance. The breakfast was good. There were no windows except for one small one in the roof.
Great location, short walkng distance to city centre. Clean rooms with good standard. Better breakfast than most hotels.
Natural is a charming little hotel, perfectly placed right in the center of Brasov's touristic area, at walking distance from all the great sites. It offers a splendid panorama of the historical town, has excellent service, warm and courteous staff and a fresh and diverse breakfast! I really enjoyed my time there and will be sure to stay again when visiting Brasov.
The hotel location was very good, very close to the city center. The staff was kind and helpful. In spite of the presentation on the internet, where air conditioning and parking places were promised, we had the unpleasant surprise to find none of these facilities.
It was very quiet and close to the city centre. You have to wait for the staff to call you for breakfast. Breakfast so and so. A bit chilly during nightime (it was the end of september).
very good location, breakfast good also and very clean Is more a pension than a hotel
pretty good stay no elevator
Hotel very well located in the center of Brasov, with very pleasant rooms and good breakfast No lift
The placement is excelent. Breakfast is in a restaurant outside, which is very nice. Rooms very little but enough No lift, but staff helped us with the suitcases
Nice hotel at the perfect location in Brasov. Nice spacious rooms. No elevator but there are only 3 floors. You can park your car in the street and receive a permission lebel from the hotel at no extra cost.
The location Staff showed no motivation to bring solutions (we had reserved 2 double rooms through booking.com and the evening we arrived only one room was available; we had to split to sleep at our friends' house) and didn't make any commercial effort for the mistake they had made! The breakfast was poor and they only had juice made of powder!), and the waiter didn't tell us we could have eggs, we only realized it at the end
_central location _kind stuff 1.customer servise: we have been changed room without notice. we had reserved a junior suit with sofa and there we got a large double with two armchairs, without discound in price._2. room facilities: we had reserved a suite for three people and we were for one shower cup for three, and one small paper toilet every day, we had every evening to ask for more. they also need to have a small waterboiler in room so that you dont have to go out just for a cup of tea in winter. _
The location and the staff Was very dificult to find the hotel was no indication for it
I stay in hotels in a lot and for the price I expected less. The standard was excellent and the location brilliant for the area. We then travelled arounf Romania and paid 3 x the price for hotels on the coast and they were not up to the standard of the Hotel Gott. I would aslo recomment the restaurant across the street ( the one with the conservatory- It deserves a Michelin Star ) !
Easy to find. Perfect location and excelent accomodation.
Location is very heart of old city. Smell was coming from pipe in bath room. Closing the door is strongly recommended. Hotel has WiFi, but it's depending on room location. Our room never caught signal. Breakfast can be improved. If you have heavy luggage, you must train your muscle due to stair.
The hotel is located in a quiet area close to the center. The staff is friendly and customer oriented. The room was large, clean and warm. It is a good choice for accommodation in Brasov. The hotel is a little hard to find even with a navigation system. A directing panel located on main street would be useful for those who come first time.
Very friendly and warm, great view from the room, very clean and nice room Nothing. we enjoyed it
100 %. fantastic service accommodation and location n/a
Staff was very nice and rooms clean and elegant.