I attempted to cancel my reservation more than 24 hours prior to check in and was denied due to some hotel policy that made no sense when they attempted to explain. Will never use this hotel chain again and recommend same to family and friends 👎
3 stars
Courtyard by Marriott Bristol
Photos of Courtyard by Marriott Bristol
Overview
Hit the high notes of the Crooked Road Virginias Heritage Music Trail in Bristol, VA, a Blue Ridge Highlands hideaway crowned The Birthplace of Country Music and high-speed home to the Bristol Motor Speedway & Dragway. Music and racing buffs alike find plenty to cheer for in Bristol, a town that straddles both interests and the TN state line! Here, amidst the boot-scootin’ and engine-revvin, sits the Courtyard Bristol, proud home to country music culture, Southern hospitality, and spacious rooms and suites well-equipped with comfortable beds, free WiFi, and mobile workspaces with ergonomic seating. Between your country music pilgrimage and revving your engines at the racetrack, stoke your own adrenaline in our fitness center and heated indoor pool, then fuel up with healthy meals and evening cocktails at The Bistro, our onsite restaurant. Its always a wild ride at our hotel near the Bristol Motor Speedway, the pitch perfect choice for Bristol travels - but only on days that end in Y.
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Amenities at Courtyard by Marriott Bristol
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
Basics
- Free Wi-Fi
- Mobile hotspot device
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Adapted bath
- No smoking
- Pets not allowed
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
General
- Seating area
- Sofa
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Children's high chair
Outdoor
- Balcony
- Garden
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Courtyard by Marriott Bristol
8.5
Very good
908 verified ratings
Wonderful
585
Very good
126
Good
64
Okay
45
Fair
29
Mediocre
13
Poor
46
Summary of reviews
Guests say
Guests appreciated the cleanliness and friendly staff of the hotel, noting that the rooms were spacious and well-maintained. However, many were disappointed by the ongoing construction, which affected the availability of amenities like the pool and hot tub, and caused noise disturbances. Some guests also mentioned issues with food quality and internet access.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
349 reviews
8 out of 10
386 reviews
8.6 out of 10
2 reviews
8 out of 10
6 reviews
All reviews
Pros (+) The service was outstanding and very friendly staff
Cons (-) General amenities list on their website are not actually included in the cost of the hotel. You ask for the amenities and are not informed that there is a cost associated with the item and it is not listed as an additional cost on the website...then when leaving and asking for the receipt the charged items are not listed.
Pros (+) Ease of interstate access; local amenities; good restaurant and coffee shop
Cons (-) The pillows were hard; the in room coffee is not very good;
Pros (+) Room was comfortable
Cons (-) Too many bugs
Pros (+) The staff was great, all were very nice.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers luxurious accommodations, a clean and beautiful property, and a convenient location near shopping and restaurants.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
How is the food quality at the hotel?
Guests have mentioned that the breakfast was good with a lot of different choices, and the staff was friendly. However, some guests were disappointed that breakfast was not included and had to be paid for separately.
What can guests expect during their stay?
Guests can expect clean and comfortable rooms, friendly and helpful staff, and a convenient location with easy access to restaurants and stores.
When is the best time to visit the hotel?
The hotel is recommended for its exceptional value, especially for short stays, and for its handling of busy weeks. However, guests should be aware that the hot tub may not be in service, and the breakfast may not be included in the room price.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported noise from the nearby highway, so consider requesting a room away from the highway for a quieter stay.
Verify Amenities Availability
Due to COVID-19, some amenities like the pool and hot tub may be closed. It's advisable to verify the availability of these facilities before booking.
Check for Breakfast Inclusions
Despite expectations, breakfast may not be included in the room rate. It's recommended to confirm this to avoid any surprises.
Address Noise Concerns
If sensitive to noise, request a room away from the elevator and vending machines to ensure a quieter stay.
Verify Room Cleanliness
Some guests reported issues with cleanliness, so it's advisable to thoroughly check the room upon arrival and report any concerns to the staff.
Confirm Bed Comfort
Some guests found the beds uncomfortable, so consider inquiring about mattress options or room upgrades for better sleeping arrangements.
Clarify Incidental Charges
The hotel may place a hold for incidentals, even if not utilized. It's recommended to clarify this during check-in to avoid any unexpected charges.
Double-Check Room Facilities
Some guests found discrepancies with room facilities such as the absence of a microwave. It's advisable to confirm the availability of all advertised amenities upon check-in.
Plan for Dining Options
The on-site restaurant and bar may not always be available, so it's wise to have alternative dining options planned, especially for breakfast.
Address Service Issues Promptly
If any issues arise during the stay, promptly address them with the staff for a chance of resolution.
Location
3169 Linden Drive, Bristol, VA 24202
What's nearby
- Sugar Hollow Park1.5 mi
- Birthplace of Country Music Alliance3.8 mi
- Paramount Center for the Arts3.9 mi
- Bristol Mall5.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Bristol
Low season | May |
|---|---|
High season | June |
Average price (weeknight) | $146 |
Average price (weekend night) | $147 |
When to book a room at Courtyard by Marriott Bristol
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Courtyard by Marriott Bristol
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Value for money | 7.9 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | Blountville Tri Cities TN/VA |
Distance to airport | 18.6 mi |
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