Pros (+) Convenient to town, friendly staff, reasonable price, quiet, good breakfast! Thank you!
2 stars
Best Western Brockport Inn & Suites
4908 Lake Road South, Brockport, NY 14420-2461, United States
Brockport, NY
See location+1 585 395 1000Photos of Best Western Brockport Inn & Suites
Overview
The rooms offer an in-room safe, a refrigerator and ironing facilities. Interconnecting rooms are also offered.
Greater Rochester International Airport is under a 25-minute drive from Best Western Brockport Inn & Suites. State University of New York at Brockport and Lake View Cemetery are a short car ride away.
Latest deals for Best Western Brockport Inn & Suites
Amenities at Best Western Brockport Inn & Suites
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Quiet street view
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- EV charging station
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Laundry
- Iron and ironing board
Things to do
- Board games/puzzles
Fitness
- Fitness center
Reviews of Best Western Brockport Inn & Suites
8.5
Very good
384 verified ratings
Wonderful
257
Very good
43
Good
46
Okay
15
Fair
10
Mediocre
2
Poor
11
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, highlighting the helpfulness of the staff. However, there were significant concerns regarding cleanliness, with multiple reports of unemptied garbage bins, unclean rooms, and bugs. Some guests also mentioned issues with room temperature control and outdated appointments.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
3 reviews
9 out of 10
2 reviews
All reviews
Pros (+) Friendly and helpful staff Clean well appointed room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast options?
The hotel offers excellent breakfast choices with a variety of options, and the staff is extremely professional and polite.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned concerns about cleanliness, such as unclean floors and issues with the shower drainage. However, many guests found the rooms to be spotless, quiet, and large.
How are the hotel's beds described by guests?
Guests have described the beds as incredibly comfortable, providing a good night's sleep and being a standout feature of their stay.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, and some guests appreciated this feature. However, there were concerns about the cleanliness of the rooms and the out-of-service elevator.
What are the hotel's unique offerings?
The hotel offers a quiet and easy-to-access location, spacious and updated rooms, and a great breakfast space with good food variety. Additionally, the staff is described as friendly and helpful.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
Guests suggested visiting during the low season in March to avoid crowds and enjoy a more peaceful experience.
Explore Nearby Attractions
The hotel's proximity to Lake View Cemetery and SUNY Brockport makes it convenient for exploring these attractions. Consider planning visits to these places during your stay.
Pet-Friendly Accommodation
If traveling with pets, this hotel offers pet-friendly rooms upon request, although charges may apply. It's advisable to inquire about this service in advance.
Check for Elevator Accessibility
Some guests reported issues with the elevator. If elevator accessibility is crucial for your stay, it's recommended to check the status of the elevator with the hotel before booking.
Verify Housekeeping Services
A few guests mentioned issues with housekeeping, such as rooms not being made up during their stay. It's advisable to confirm the housekeeping schedule and request any necessary services upon check-in.
Consider Bringing Your Own Toiletries
Some guests reported toiletries not being changed from prior customers. Consider bringing your own toiletries to ensure a comfortable stay.
Inquire About Breakfast Hours
Guests noted that the continental breakfast had limited hours. It's advisable to inquire about the breakfast timings to plan your day accordingly.
Be Mindful of Room Cleanliness
Several guests reported cleanliness issues, including unemptied garbage bins and bugs in the room. It's recommended to inspect the room upon arrival and promptly notify the staff of any concerns.
Request Room Away from Adjoining Doors
Guests experienced disturbances from adjoining rooms with loud occupants. If sensitive to noise, consider requesting a room away from adjoining doors.
Location
4908 Lake Road South, Brockport, NY 14420-2461
What's nearby
- Lake View Cemetery0.4 mi
- SUNY Brockport1.2 mi
- Morgan-Manning House1.3 mi
- St. Luke's Episcopal Church1.4 mi
- First Presbyterian Church1.4 mi
- Soldiers' Memorial Tower1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Brockport Inn & Suites
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $145 |
Average price (weekend night) | $198 |
When to book a room at Best Western Brockport Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in BrockportGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Rochester Greater Rochester Intl |
Distance to airport | 14.6 mi |
Everything you need to know for your stay in Brockport
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