A stay at Le Châtelain places you in the heart of Brussels, walking distance from Architecture Museum de Loge and Management Centre Europe. This 5-star hotel is within close proximity of D'Ieteren Gallery and Horta Museum.
Make yourself at home in one of the 107 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Rec, Spa, Premium Amenities
Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Brussels? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and a meeting room. A train station pick-up service is available for a surcharge.
You don't even get the second foot in the door before you're greeted by friendly and welcoming staff waiting to attend to your every need. The breakfast (if you choose to have it included) is a fresh, healthy and great quality variety also with impeccable service and choices. The rooms are adequately sized and the beds and pillows are quite plush. There are slippers and robes for your added comfort and the tea selection in the room is great. The bathrooms are fully equipped and have a very modern and Chiq decor. Room service was a bit costly (as it is with most hotels) but this was because while the quality of the food was great and fresh, I really didn't enjoy the flavor. It is conveniently located between the trams and close to the Brussels midi station. Also, on Rue Louise there are all the major high end brands for clothing, jewelry, shoes and perfume, there are chocolatiers and other typically European magazines. Once you head out the revolving doors of Rue du Châtelain, and turn right, you will see that there are many cafés, bars, bistros, and magazines (shops) along the way. The cuisine is mainly, Italian, French and English, and there are Asian restaurants and a conveniently located liquor store to get your Belgian beer. There's also a food store further down. In the opposite direction, about a 30 min stroll away, there is the European Parliament, and the Grande Place that hosts many of the museums, a must see is the Music Museum, and a must have is the Belgian chips/fries and waffles. Hopefully this helps!
The dinner I ordered in room service was not a good taste for me.
The very helpful staff, the cleanliness, the size of our room, and the general ambience of the hotel
I think that the breakfast was too expensive for a cold meal. Also there was no variety we spent 10 days with the same choice of 2 different cheeses and 3 cold meats. Also we had to pay for the coffee taken in our room.
The staff and the type of room.
In spite of my request there was no glutenfree breakfast
Booked it for guests, which seemed very pleased with the quality of the hotel compared to 4-star hotels which we usually rent for them.
The only marginally negative thing is not to underestimate it's closeness to Louisa/Louize. It's about 20 minutes walking which isn't pleasant during rainy days and the tramline on the street is incredibly hectic.
Its convenience to the city centre and nearby shopping streets as well proximity of transportation.
They do not have a lobby its more of a waiting area
The spacious comfort of the room, with its separate toilet from the bathroom.
It was difficult to make the coffee maker work as I didn't know about the on/off switch at the back of the machine. It would be helpful if that information could be added to the instruction booklet.
Everything - the room was fine, staff were all very helpful, friendly and courteous, the breakfast was excellent.
The only minor fault was that there was no alarm clock provided in the room, although this was listed in the hotel's information details for the room.
beds were comfortable, staff weer helpful and food was good
the airconditioning did not work on any of the 7 days we were at the hotel, it was stifflingly hot, bathroom wasn't ventilated, we asked 3 times if anything could be done
Space of the room plus bathroom facility, free internet connection by reception desk, helpful staff plus the facts that they remembered my previous stay and ensured same quality of room was provided to me
Kindness of the staff, the size of the room and the bathroom - very modern and enjoyable. The minibar is cheaper comparing to other 5star hotel
The standard breakfast is poor - It costs 25 euros and you only get miniature croissants and bread plus the hot chocolate was only made up of water
Excellent staff, nicely presented, food excellent