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Passenger van |
Commercial |
6 locations in Bryn Mawr
Filters
Reviews
10.0 Wonderful
Dec 2023
10.0 Wonderful
Dec 2020
Pros:
new carCons:
price5.2 Fair
Oct 2018
Pros:
I generally like renting from enterprise. I have a location about 2 blocks away and run over and rent for road trips. Most always with good results. 1 time I had an issue where they said there was damage-but I had turned in the car on the weekend and dropped the keys. I will never do that again. I always want to have them look at the car and verify condition when I turn in.Cons:
This reservation was a problem from the first. I had originally made a reservation for thursday in NJ to turn in in dc 4 days later. I cancelled and then went to a reservation for friday to dc in 3 days. But I wanted to get the car on Thursday after all. So I went in and picked up a car. It was supposed to be nj to dc-but in the hassle of getting it converted over, it was stated as nj to nj location and included slp which I didnt ask for. When I later recognized this, I did call the nj office and make sure the turn in was dc. The other problem-turnin was at the dc rr station at 50 mass avenue. It was utter chaos and took me forever to find out that I had to go 2 blocks around the terminal and go up in the parking garage to turn it in!!!!!!! And then(like my previous reservation) there was no mention of a drop off charge. So I ended up paying $80! If there is a drop off charge, it should be included in any reservcation which shows 1 way rentals!6.0 Okay
Sep 2017
Pros:
The pickup process was quick and the staff was friendly.Cons:
The truck smelled like someone had smoked a cigar in there and I saw a lot of pet hair on the back seat.10.0 Wonderful
Dec 2016
Pros:
Matt was very helpful, good price and upgraded8.0 Very good
Nov 2016
Pros:
Easy to pick up and return. Good rate.Cons:
No Bluetooth. This happens quite often with you cars and in this day and age it is critical to have for business rentals.One location in Bryn Mawr
3 locations in Bryn Mawr
Filters
Reviews
6.0 Okay
Dec 2021
2.0 Poor
Apr 2021
Pros:
Kayak did not successfully make a reservation. When I arrived at Hertz I was notified that I, in fact, never had a reservation, despite my Kayak confirmation email. I will never use Kayak again and I am telling everyone I know never to use this scam service.Cons:
Kayak could have either made a real reservation or told me the truth that my reservation bounced.4.4 Mediocre
Mar 2019
Pros:
Staff was very friendly. But he was over worked and didn’t have any helpers. So I had to wait on him.Cons:
My car could have been available at the time I requested instead of having to wait. Employee was great though!10.0 Wonderful
Mar 2018
Pros:
Upgraded to a Q60 was a surprise! And always rent off-airport to avoid those extra hefty taxes.6.0 Okay
Jun 2017
Pros:
The car was fine. Good gas mileage, and it was exactly what we expected.Cons:
There was a $200 hold placed on our credit card which we were not informed of when reserving the car or upon picking it up. This threw a wrench into some of our vacation plans and was a serious inconvenience. In the past, we've rented from Budget and never had a hold placed on our card. We wont be using Hertz again.10.0 Wonderful
Feb 2017
Pros:
Friendly, quick and efficientAlong with a 10 passenger van, rental companies in Bryn Mawr offer 7 passenger vans.
Pick-up location | Bryn Mawr |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |