Dining
Services and conveniences
Basics
Accessibility and suitability
General
Parking and transportation
Media and entertainment
Laundry
Family friendly
Workspace
Health and safety
Pool and spa
Bathroom
Outdoor
Bedroom
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities such as a hot tub, board games/puzzles, and a kid-friendly buffet for families.
How is the hotel's cleanliness and customer service?
Guests have consistently praised the hotel's cleanliness and the helpfulness of the staff, noting that the property is very clean and the staff is always willing to help.
What practical information can you provide about parking?
The hotel provides free parking and valet parking, but some guests have mentioned that parking can be a little complicated at times.
What can guests expect from the hotel's included breakfast?
The included breakfast offers a variety of creative and authentic food options, and the staff at the property are highly praised for their service during breakfast.
When is the best time to visit the hotel?
The high season for the hotel is in September, and guests have recommended the hotel for its perfect location and comfortable beds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests highly recommend choosing a room with a balcony facing the city for a spectacular view, especially from the restaurant balcony.
Take Advantage of the Included Breakfast
Guests appreciated the variety and quality of the breakfast options, describing it as authentic and delicious, making it a highlight of their stay.
Consider the Hotel's Location
The hotel's central location near restaurants, bars, and a park was praised by many guests, making it convenient for exploring the city.
Be Mindful of Room Size
Some guests mentioned that the rooms, while clean and comfortable, were on the smaller side, so it may be worth considering this when booking.
Check the Functionality of Amenities
While the hotel offers a hot tub and gym, some guests found that certain amenities were not fully usable, such as the hot tub being closed at night, so it's advisable to inquire about this in advance.
Note the Pricing and Billing System
A few guests experienced confusion with the pricing and billing system in the restaurant, leading to misunderstandings, so it may be helpful to clarify this during your visit.
Be Aware of Potential Noise
Some guests noted that the area near the hotel could be noisy, so light sleepers may want to take this into consideration or request a quieter room.
Parking Considerations
Guests found the parking situation to be a bit complicated, with limited space and occasional delays, so it's advisable to plan for this in advance.
Take Advantage of Nearby Attractions
The hotel's proximity to attractions such as the Corfescu Theater, Holy Family Cathedral, and Canaveral Mall makes it convenient for exploring the area.
Inquire About Room Cleaning
A few guests mentioned issues with housekeeping, such as rooms not being cleaned during their stay, so it may be beneficial to confirm cleaning arrangements during your visit.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
|---|---|
High season | May |
Average price (weeknight) | $66 |
Average price (weekend night) | $58 |
Value for money | 8.7 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Bucaramanga Palo Negro |
Distance to airport | 5.1 mi |