No breakfast due to Covid is outdated, coffee in room was undrinkable, could have coffee station in lobby
Latest deals for Best Inn & Suites
Amenities at Best Inn & Suites
- Outdoor pool
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Best Inn & Suites
7.4
Good
1175 verified ratings
Wonderful
369
Very good
169
Good
140
Okay
69
Fair
103
Mediocre
70
Poor
255
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's location for its proximity to local attractions like Knotts Berry Farm, Soak City, and nearby restaurants. Many also appreciated the friendly and accommodating staff, especially for families. However, several reviews mentioned issues with cleanliness, such as unpleasant odors, stained sheets, and mold. Parking was a common concern, with limited spaces and occasional difficulty finding a spot. Some guests also found the beds uncomfortable. Despite these drawbacks, the value and amenities like the pool were noted positively by some guests.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
820 reviews
6.7 out of 10
56 reviews
7.2 out of 10
59 reviews
7.3 out of 10
10 reviews
All reviews
Pros (+) The staff was very knowledgeable and extremely friendly.
Cons (-) The location was loud and busy.
Pros (+) Nothing
Cons (-) The night attendant Fernando had the worst customer service I️ had ever seen. He was blatantly being rude cursing at guests and ignored me on purpose. There were bugs in the room and the telephone did not work. The hotel also gives you so many hidden fees it’s not worth the money you might as well pay a little more for somewhere way closer to disneyland.
Pros (+) I didn't have any real complaints. Room was clean(no smells), bed was comfortable(4 pillows queen size), TV was limited but I'm not there to watch TV. Bathroom was clean but had been repaired but that didn't affect it's operation. Location was perfect to visit Knott's Berry Farm(5 minute walk). Free WIFI. Complimentary Breakfast was amazing for the price(waffles, fruit, cereal and much more) seati...
Cons (-) Some road noise but they don't control the trucks driving by.
Read more
Pros (+) It's an older hotel with old carpets etc but value wise it was still affordable. The staff were excellent and we liked the full breakfast they serve every morning. We liked that we had a basket of wine, water and snacks waiting in our room for us, made us feel appreciated.
Cons (-) It is an older hotel and could use repair but all in all we had a good experience.
Pros (+) They are refurbishing the hotel to make it better. I was welcomed by a friendly host at 1:00 AM. I was given complimentary soda & water for our party. Then upon entering our room, we were greeted with a gift basket of treats. Beds were comfortable and although we were on a busy street, very quiet. Hotel offered complimentary shuttle to dinner shows & amusement parks - saves parking & driving. Nice...
Read more
Pros (+) The staff I dealt with were all males and very helpful and apologetic. The breakfast was good with a waffle maker and tables inside or around the pool area.
Cons (-) Good grief. Probably the worst hotel experience in many, many years for us. The rooms we stayed in did not look anything like the photos shown in advertising. I started on 1st floor one night and then moved to 3rd floor for the rest of the nights. There is an odor that comes from the sink faucet and tub drain that smells like vomit in the drains. Quite bad. I literally went through 16 pillows tryi...
Read more
Pros (+) The heated pull and breakfast was a plus
Cons (-) Parking limited
Pros (+) Huge hot free breakfast. Free soda and water.
Cons (-) Limited cable and parking.
Pros (+) Location was okay.
Cons (-) The hotel is infested with bedbugs. So be aware. They also have an ongoing construction in their parking lot which blocks access from one of the street. They did not let us know before hand or upon arrival. During th check-in, they made us sign 2 pieces of paper but once signed, they refused to provide a copy or to show them again claiming that it is the policy of Hotels.com. They also gave us onl...
Read more
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers complimentary shuttle service to Knott’s Berry Farm and Disneyland, as well as other local transportation services upon request. Guests can also enjoy free WiFi throughout, free on-site guest parking, and a complimentary hot breakfast.
How are the beds at Best Inn & Suites?
Guests have mentioned that the beds are comfortable, and some rooms even offer romantic spa suites and family suites with optional upgrades like in-room whirlpools and kitchenettes.
What can guests expect from the hotel's cleanliness?
Guests have reported that the hotel is clean, and housekeeping services are available to tidy up the rooms daily. However, some guests have mentioned issues with room cleanliness, so it's advisable to communicate any concerns to the staff.
Is parking readily available at the hotel?
The hotel offers free on-site guest parking, but some guests have mentioned that the parking can get full at night, so it's recommended to plan accordingly.
When is the best time to visit Best Inn & Suites?
The hotel's high season is in November, and the low season is in December. It's a good idea to plan visits accordingly to avoid potential crowds during the high season.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from Noise
Several guests reported noise issues, so consider requesting a room away from potential sources of disturbance.
Inquire About Housekeeping Policy
Some guests were frustrated by the hotel's housekeeping policy. If you prefer minimal intrusion, it's advisable to clarify the housekeeping frequency and express your preferences at check-in.
Consider Upgrading to Family Suites
Guests appreciated the spacious family suites with additional amenities. If traveling with family, consider upgrading for a more comfortable stay.
Check Room Amenities
Some guests mentioned issues with room amenities such as TV functionality and room lighting. It's recommended to check the functionality of amenities upon check-in and request a room change if necessary.
Take Advantage of the Complimentary Shuttle Service
The hotel offers free shuttle service to Knott’s Berry Farm and Disneyland, making it convenient for guests to access these attractions.
Be Mindful of the Surrounding Area
While the hotel's location is convenient for accessing nearby attractions, some guests mentioned concerns about the surrounding area. It's advisable to be mindful of the neighborhood, especially when traveling with children.
Inquire About Breakfast Availability
Several guests were disappointed by the absence of breakfast despite expectations. It's advisable to confirm the availability of breakfast at the time of booking or check-in.
Consider Room Location
Guests highlighted the importance of room location, with some preferring rooms with views and others noting issues with external lighting. Consider requesting a specific room location based on your preferences.
Check for Room Upgrades
Guests appreciated room upgrades with additional features such as kitchenettes and whirlpools. Inquire about potential room upgrades for a more enhanced experience.
Address Concerns with Management
If you encounter any issues during your stay, consider addressing them with the management, as some guests noted positive experiences with staff responsiveness.
Location
8530 Beach Boulevard, Buena Park, CA 90620
What's nearby
- Knott's Soak City Water Park238 yd
- Independence Hall385 yd
- Knott's Marketplace0.3 mi
- Knott's Berry Farm0.5 mi
- Buena Park Mall0.5 mi
- Montezooma's Revenge0.6 mi
- Movieland Wax Museum0.8 mi
- Bodies the Exhibition0.8 mi
- Titanic the Experience0.9 mi
- Medieval Times0.9 mi
- Anaheim General Hospital Buena Park2.6 mi
- Los Coyotes Country Club3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Inn & Suites
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | June | $95 | $109 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 18% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Best Inn & Suites
Which month has the cheapest rates at Best Inn & Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Best Inn & Suites is November, with an average nightly rate of $88. The most expensive month is July at $110 per night.
What is the cheapest day to book Best Inn & Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Best Inn & Suites is Sunday, with an average nightly rate of $88. The most expensive day is Friday at $112 per night.
How far in advance should you book Best Inn & Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Best Inn & Suites, book around 3 weeks in advance. This could save you approximately 21% compared to booking last minute.
KAYAK's top tips for your stay at Best Inn & Suites
FAQs when booking at Best Inn & Suites
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in Buena ParkMost recommended
See most recommended stays in Buena ParkGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.0 mi | Long Beach Municipal | 9.1 mi |