Art Factory Palermo

The hostel looked great! All the art inside of it made it look awesome. The staff was very polite and acted quite promptly when two other guests were sleeping in the wrong beds in our room. The neighborhood was great. The wifi worked perfectly.

Unfortunatly some unpleasant stuff happened. I guess it's not their fault, but my towel (the one i brought with me) along with my legging pants went missing. They couldn't do anything about that, because probably another guest took them, but at least they gave me a towel for free. One mor thing, I spent the whole trip being bitten by bugs. I don't know it they were bed bugs, but I talked to the reception, they said they would check my bed, but I didn't get any feedback. I know it's common in hostels and mostly not their fault. but I expected more attention to these matters.

Staff were really lovely and helped me with everything - they were very flexible. The dorm was nice and bed was comfortable. The art on the walls is cool. Security was really good, felt very secure about my stuff.

The bathrooms were dingy and squashed and there was this manky towel to dry your hands which looked like it had never been washed. The coffee was awful (tasted of chemicals) and breakfast should have been free. It was weirdly quite an unsociable hostel. Maybe more can be done to encourage socialising.