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The return flight was 1 hour delayed for no obvious reason.

It was a nice, smooth flight. The staff was highly professional and courteous. No major issues here.

I liked the idea of having in-flight entertainment from my own device but it was difficult for me to acess the lan app due to the lack of WiFi access

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

Very nice attention, good confort at the airplanes

Poor the service of drinks during the intercontinental flights

Pessoal de bordo atencioso.

Achei o avião um pouco mal tratado: Um assento de banheiro quebrado, o mapa com a rota não estava funcionando, os suportes para copos de alguns assentos retirados. Interior do avião muito quente. O ar condicionado só foi ligado na hora da saída.

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Good price and service

Crew was very good and accommodating

Cramped seating

Direct flights and price

Service, staff attitude

la atencion por parte del personal a bordo fue muy buena

la comida fue escasa y con poca imaginacion.Conozco del tema y con el mismo presupuesto se podria proporcionar comida mas sabrosa e inclusive mas sabrosa. los controles de mi pantalla no funcionaba bien habia pantallas en el avion que no funcionaban correctamente en un momento se corto el sistema de video por espacio de una hora

entertainment was great seats were conmfortable

left with 4 hours of delay they lost one suitcase- they left it in NYC the food was unpalatable at boarding there was no crew who spoke Spanish: this was a flight to Argentina. many passengers could not understand messages and this was a four hour delayed flight. crew to board the plane was rude a very bad flight: the aircraft was American Airlines, and it was run by AA

The food was good. The flight attendants were friendly and provided good customer service. The flight was pretty smooth (little turbulence).

The flight was delayed over 11 hours for maintenance. They provided car service back to our home but we waited an hour at JFK for the vendor Skyway to arrive. The car had a bad odor and the driver didn't know who he was picking up or where he was taking us. Should seriously consider contracting with a different vendor. The next morning, after we boarded, we waited an hour on the plane before taking off while they searched for a maintenance book. The entertainment system did not work at all nor did the Wi-Fi. Overall American Airlines did a very poor job communicating the delays ahead of time. I won't be flying an international flight with AA again.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Buena aerolínea salidas y llegadas en tiempo. Personal amable. Sin problema alguno.

Nothing

After a 2 hour check in line in the airport lobby, we ran to the gate, only for there to be absolutely no info available. Flight was then cancelled, 2 hours later. Re booking was an absolute nightmare. I will never fly LAN airlines again.

Service by the flight attendants.

Good snack box and drink service. Seats were comfortable.

The flight started boarding 30 minutes late.

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

The confort of the plane, The crew was very professionals! I r like very much that Kayak sent us reminders about the intinerary.

Lo was satisfied with everything!

I love the movies they have aveilable, help me alot for a 4 hours flight

Pleased that a snack and beverage were served even though the flight was only 50 min.

Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.

Left early and got in early

No complaints

Crew members, service everything was great

There were so many families and babies and children, they should have a seccion for kids also so they can play, and other for people that travel alone. Its a long flight and crying babies and children running and kicking cost me the next two days takig naps every 5 minutes. I never had this problem before i usually sleep all the flight.

Crowed but flight was ok

Overall it was ok

Friendly crew except one lady. Perhaps she was having a bad day.

Waiting for 4 hours in the plane before take off.

Boarding was excellent, easy, pleasant experience where attendant did her best to get me best seat available. Plane was impeccably maintained quite comfortable

Food was terrible, flight attendants were ok but very rushed, seemed like directed to provide just the minimum required service... Here it is, I just delivered the standard, you should be more than happy!

The business class service in LATAM is underrated. It is excellent, the food is good, and the flight staff is always well trained and accommodating.

Latam has one of the most difficult web sites to navigate. However, once one has been ticketed, every other aspect is customer friendly.

Timing

The plane

My sky miles don't calculate, they wouldn't upgrade me for less then 800 usd!! Asked for headphones never got. Osc next to me so no room they had to give he