Bujumbura hotels

Pros: The staff were incredibly attentive and kind, going beyond the call of duty. The hotel felt like an oasis of calm and comfort that we happily returned to at the end of long work days. I can't recommend it enough.

Cons: Perhaps adding shower curtains in the bathrooms would add some convenience, but it's a minor issue.

Pros: The menu was very good. Some great French influenced dishes. My favourite was the Mukeke from the lake.

Cons: The breakfast could be improved.

Pros: A lovely stay with the friendliest staff, who went out of their way to help us!

Cons: WIFI could be better

Pros: generally, my room was clean and comfortable. I also liked the clean fluffy towels. food was also good. The resident (grey crowned) cranes were a delight to see. I also felt reassured to have met the friendly owner himself who seemed to be always there.

Cons: receptionist is not always available. i did not get to receive my room smoothly. thankfully, at least the key was left at the restaurant. it was after 2 nights when i finally managed to get to see him. it wasn't an issue per se but it could have been better.

Pros: It was very nice, quiet, clean and great staff

Cons: It was all great!

Pros: Best meal and accommodation in Africa for the past 2 years.... travelling constantly in Africa. The meals were out of this world - tender steak and fresh fish - prepared as requested. Hotel is owner managed with hands-on attendance to confirm and assure you of all your needs. The hotel should rather be classified as a Lodge ***** in the centre of the capital, where the atmosphere is Mediterranean, very relaxing and all finishes are of a very high quality.

Cons: Not applicable - nothing!

Cons: I loved everything

Pros: staff very well helpful , buffet food lunch and breakfast was excellent , wifi was super super , shower was hot and excellent , Interesting sight was an early morning an animal by the beach that looks like a hippopotamus, shuttle bus was prompt both ways and FREE as advertise on booking.com unlike another hotel that advertises so but try to charge me 20$ which made me cancel that booking , overall i will give them 8/10

Cons: NOTHING

Pros: The place is beautiful, on the lake side, nice big swimming pool. A lot of greenery

Cons: Rooms require renovation (especially bathroom), slow service at dinner

Pros: Clearness, food and hospitality

Cons: Bed sheets were hard not soft

Pros: Location, the friendly and obliging staff, And the beautiful swimming pool

Cons: The lighting in the room needs to be better

Pros: Location, location, location. It is not often that you can swim in one of the most amazing and mysterious lakes in the world without even leaving the hotel. An excellent wifi, fantastic food and very nice rooms are just a nice bonus compared to that one :).

Pros: Beautiful place and wonderful people at the hotel and in Burundi!

Cons: Nothing

Pros: A lot of the staff spoke English, French and Kirundi, which made it much easier to communicate! I was thankful for that. Everyone was very friendly and helpful. The hotel draws many government officials and important meetings which are held there and make it a very popular and exciting place to stay. During our 1 week stay, we heard church choirs and even got to see the famous Burundi drummers play there for a government meeting that took place one afternoon. The breakfasts were delicious with a wide variety of meat, vegetables, fruit, juices, coffee and tea. The hotel grounds are just beautiful along the lake. Traveling with our 5 year old son, I greatly appreciated how there were 2 pools (including a shallow kid pool), a playground and beach access. Our friends in Burundi said this was the nicest hotel in the whole country. I only wish the price were lower. =) We had a wonderful stay, though.

Pros: If they have space available, grab it don't look no further.

Cons: If they have space available, grab it don't look no further.

Pros: Very friendly and attentive staff with good English. Beautiful location right at the beach.

Cons: Mode of payment, only cash upon arrival. No cards no TT :(

Pros: The staff were as helpful as they could be given their slight difficulty in speaking English.

Cons: The booking price changed once at the venue.

Pros: value for money

Cons: no sound proofing of rooms

Pros: the staff were very friendly & service excellent

Cons: The Mosquito net being permanent it needed to be cleaned regularly it was dusty and therefore i did experience chest congestions

Pros: The hotel is beautiful with plants all over, the decor and interior is superb. The staff were exceptionally friendly ready to help with a big smile. The staff who exceeded my expectations is Pascal, he went out of his way to make our stay more comfortable. I will definitely come back to Kangaroo Hotel

Cons: Mosquitoes

Pros: Easy accessibility

Cons: Next to the market

Pros: Friendly staff, comfortable room

Cons: Noisy road

Pros: The Staff was amazing

Cons: My stay was short i would like to to stay more days

Pros: Nice pool, good food, friendly staff, nice rooms

Cons: Rooms facing street are noisy, check in took 30 minutes even though I had the exact amount ready in cash in hand.. Some Burundian seem to try to find excuses for wanting extra money..

Pros: Silent place with all necessary facilities. Comfortable bed, large bathroom and good and stable internet available in room and at comment area.

Pros: breakfast was à la carte - great choice good wifi very helpful staff

Pros: The staff are worderful, from the chef, the security guard, the cleaner and the front desk. All really friendly and helpful. Really nice touch to bring fruit to the rooms in the afternoon. Breakfast choice excellent.

Cons: The garden is beautiful but getting to the pool is a bit of a struggle as there are so many plants in the way

Pros: The customer service was awesome

Pros: plantain, locally called umuzuzu, this is something that one should try, very delicious

Pros: The staff was wonderful and the Internet excellent! A bonus was the wonderful meals at a very reasonable price! A very peaceful and comfortable place to stay!

Pros: I enjoyed the staff . Breakfast was great too, not to mention the cleanliness, it was on point

Cons: The rooms need to have a microwave and coffee maker...

Pros: Beautiful place,I enjoyed my room and the area where my room was; I enjoyed the walks in the Hotel area ;the staff was very polite and helpful when need.In all of my stays in Bujumbura,Hotel Safari will be the place, i chose to stay.

Cons: I have no problems

Cons: Shower Bed/mattress was like stone hard! Air-condition wasn't working

Pros: Great breakfast. Very helpful taxi from hotel. Nice garden and swimming pool.

Cons: A bit expensive but that s the normal for Bujumbura. Some shampoo or products in the bathroom would have been good.

Pros: I really wanted to like this hotel. The location is good - on the lake, but close to the center. The grounds are well maintained and the restaurant on the lake (which serves good breakfast) is a highlight of the stay. The terrace restaurant is also nice and the staff in both locations are very pleasant. There is also a nice pool (when it is working) and a gym.

Cons: I stayed here for 5 nights on a business trip. Out of these five nights, twice there was no water at all in my room and I had to shower in a different room (one of them with cold water only). The electricity was completely out for several hours one of the days. The internet did not work in my room for three days. The pool was closed for two days due to some sort of maintenance. The towel racks and handle bars in my bathroom were falling out of the wall and the lamps near my bed were broken. The safe did not work and was never fixed. On top of all of the inconveniences caused, the staff and management were clearly not very interested in improving my stay. I had specifically paid for a pool view room, but ended up in one without such a view, but was charged for a pool view room. As I was leaving, after all of the inconveniences caused that were not compensated, the hotel tried to charge me $20 for the taxi ride from the airport. I refused to pay and asked to speak to the manager, but was denied this request and physically barred from leaving until I paid the $20. Really a customer service embarrassment and a hotel I would not recommend to anyone visiting Bujumbura. There are many nicer options.

Pros: The breakfast was a highlight. Its by the lake. Fabulous fruit platter and great service with a hippo the unexpected star guest!

Pros: Breakfast,WiFi one best waiter

Cons: The room and the furniture

Pros: Friendly staff and good value food and drink The room was clean

Pros: The staff was very friendly and helpful, food was good. The pool is wonderful and the breakfast good. There is also a hippo on the beach sometimes!

Cons: Some things are a little broken, like shower fixtures., But nothing major.

Pros: I liked the ambience , clean towels, big rooms, excellent wifi, happy and good staff. Its a nice place to stay even with family.if i go back to Bujumbura, i cant look no further than Kiriri garden

Cons: Room Privacy -not very private especially if you have a visitor of the opposite sex and wanted to change . The breakfast is doesn't have a wide range of foods to choose from, menu doesn't cover everything.

Pros: Privacy

Cons: Nothing much really

Pros: The owners and the staff and the attention they pay to your needs. Stayed there only the evening before my late night flight and the owners threw in a free transfer to the airport and saw me to the very entrance to the airport. Great views of Bujumbura and sunset from the 2nd floor (the hotel is on a hill).

Cons: Very hard to find - no street name, just the district name: so make sure you have the owner's cell phone #.

Cons: the food was not so good at all. Sometimes we didn't get the food we had ordered. and when we order food it was a long time to get our food. ever we got burnt food. so the food was so awful. I can't recommend anyone to stay there.

Pros: Nice staff and clean facilities, internet working pretty good, excellent Restaurant

Cons: Breakfast basic but ok

Cons: The toilet are very old fashion.Also you need to install flash tap especially for Muslims. Toilet paper are not suitable for us,

Pros: breakfast, golf view and proximity to the airport

Cons: Cleaning / mopping of floor not up to standard.

Pros: The staff was very nice and helpful. The location worked in regards to my meetings. The housekeeping staff was very helpful.

Cons: I was on a business trip and needed to work when I got back to the hotel and the wifi was horrible! So it made working and phone calls nearly impossible

Pros: the place is quite and clean

Cons: few facilities in the room like no tooth brush and pest.

Pros: Everything was top shelf including the service and the smiles

Pros: The rooms are still in very good condition, i stayed last time 3 years ago. The food is very good, better than in most hotels of this price category

Cons: Everything is fine.

Pros: Good food

Pros: Breakfast does not have much vegetarian choice. Location is good. The hotel is too costly if compared to the facilities it is offering

Cons: Room rent rates, Choice of Veg food

Pros: the flexibility of the staff was Amazing Eager to help smilled always and never at any one time showed any signs of frustration even when overwhelmed

Cons: Language was a problem, and the fact that they did not have movable cups for coffee to take away

Pros: The room

Cons: I was asked to pay extra to cater for booking.com commission

Pros: Place there is good!

Pros: I personally like the environment, the staff, the food and the honesty of staff. The owner is one of the kind. Down to earth person not showing off and respect everyone.

Cons: Honestly there is nothing I did not like. I was happy good WiFi signal.

Pros: Awesome staff, Clean rooms, reliable wifi, air-conditioner and amazing food especially their fish and the vegetable soap. The location is near one of the major supermarkets .

Pros: Good hotel in terms of physical facility but the spaces is too night and entrance is the wrong type. The design internally is a bit confusing. Nice bed though.

Cons: The disorganisation of the breakfast was supreme. And staff who cannot communicate. The gym had not been used for a while.

Pros: Staff is super helpful. Hotel place is very secure and good. Generally stay was ok.

Cons: Room equipments can be improved. I paid nearly 200 USD per night and I believe room's washroom needs better quality of soap and shampoo. Also breakfast quality should be improved soonest possible.

Pros: Quietness. Save location.

Cons: Low quantity of guests

Pros: The view is nice

Cons: the beds of a double room are too small for two people. And the breakfast is very simple.

Pros: Very clean, the food was great and fresh

Cons: I wish the staff were bilingual, English and French but I understood as, Burundi is francophone