Burgas Hotels

Close vicinity to the centre of Burgas 1St . I paid more for the hotel than stated by Booking.com. Hotel said this was due to exchange rate change. Even though I paid in euros! This was a con. I was told to pay for 2 towels I used they would not clean. I refused to pay for these. Gym equipment in very poor condition.

You have a portier,Svetlio or something like thet. If yuo have more like him... Gratulations, your hotell would be perfect The stab who ignorde us even that we tryd to explaion our problem in "bodylaundwich)

a communist-style built hotel but recently re-arranged, nice rooms, a pleasant place to stay, right in the center of the town and close to the beach

Room was very clean, air-conditioning in room worked well, had a great view. Hotel itself is conveniently located, right near main pedestrianised streets with lots of cafes and shops. Train station is within walking distance. Staff were friendly enough, it helps if you use a few simple Bulgarian words like "please" and "thank you" to break the ice. Pool was not open , nor did they have any estimate when it would be open, which was very annoying as pool availability was part of the reason we chose this hotel. Air-conditioning in hotel lobby and bar was not good, but this seemed to be the norm in Burgas.

location , clean room, one lady on reception very pleasant and helpful, on site shop very useful and girl in shop very pleasant and helpful all male staff very surly, looked bored and quite rude and unpleasant to guests they should earn from the ladies

Hotel Burgas is situated comfortably near the centre and could be ideal as a business hotel if it was not overpriced for Bulgarian standards. Breakfast Buffet was poor and lobby was extremely small. An mediocre overall choice

Very nice, clean and new hotel with friendly and helpful staff. They rang our hotel in sofia for us to see if we could check in straight away as we had an early flight the next morning. Rooms were modern and clean, and hotel is in a great location opposite station and bus station. Room was very small compared to other hotels we stayed in and paid less for. When leaving we were also charged for a coke from the mini bar, which we had not taken but they claimed we had!

Nice stay and friendly, expensive restaurant no spa

The staff probably need a few more English but are friendly and helpful.The Restaurant food is very good and well priced . Location is close to the airport and Bourgas City by taxi is ten minutes . Close to beach and other amenities in the Village . Would certainly come back again ....

Modern, central, clean, efficient. Everything that a business visitor needs.

no swiming pool and gym in 4 star rated hotel

extremely bad breakfast, one of the worst hotel breakfasts I ever had.

Clean, comfortable apartment and a lovely beach. Close to the airport but no noise. Even for a hard bargainer like me the taxi drivers charged a fortune to get here from airport late at night even though it's very close. Better to go to a further away hotel with airport pick up. The other reason for staying here was to self cater and I would not describe a microwave and coffee machine as a kitchenette. The microwave didn't work and they never fixed it (though we only stayed 2 nights) so we couldn't even make a cup of tea! Additionally they refused to give a 2nd key to the room so I was effectively locked in half the day while my partner slept off his night shift lag!

Completely new hotel complex in simple, elegant style, spacious room/studio with microwave and fridge Breakfast a bit too basic for a hotel in this class - no brewed coffee, just instant coffee and warm water in a jug (replenished from the hot water tap in the bar!), slow replenishing of bread etc., plates washed/rinsed but not dried, still dripping with water. Needs competent management in this section.

Nice hotel and would use it again close to airport, we picked up family members from there so easy. Not very good if you wanted to cater for yourself as there were only small coffee maker and no pans, tea towels, dishcloths.

breakfast included, stopped using another hotel because they began to charge for breakfast, Not clearly sign posted where breakfast is and coffee needs to be avaialble and no need to ask for it

We liked the rooms as they were a good size. Nicely laid out. The staff didn't seem to be interested in helping, Also very difficult to communicate with them. Our room had not been cleaned for 2 days and had to find the cleaners after getting nowhere at the reception. Maybe once the hotel is fully finished this will improve.

Restaurant decoration, but very expensive. Very expensive, bad quality/price ratio. not very well located, but is small city, can go everywhere by foot.

The building was very clean and the staff tried to speak English to us although it was hard for some of them to understand us. The restaurant food was superb. We enjoyed our stay here on the whole. The bed was very uncomfortable and the bottom sheet didn't fit it properly. We also had problems with mosquitos but that can't be helped.

Cheap, relatively new hotel. A bit further away from the centre than I expected, the air in the room was stale, the elevator doesn't go up to the fifth floor.

The modern design of the hotel (especially the bathrooms) is very well thought through, the courtyard is very pleasing.

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