Burgas Hotels

don't see anything...

Staff, rooms, food and location!

It is a clean new hotel in the central part of the city and very close to the beach.very polite and healpful staff.

Everything was ok

Excellent hotel, easy to find and staff very helpful. Ate in restaurant in the evening which was lovely. A short stroll to town and also to the beach. We enjoyed Burgas from all aspects and this hotel asssisted this.

Car parking - no specific area so had to find road side. This was not a major issue.

We double booked by mistake but the hotel rectified the problem very quickly and at no extra charge. The location is great, next to bus station. Facilities were comfortable and relaxing. Rooms were of decent size and lovely and warm.

Not much choice for breakfast and it was a bit cold

The central location with good facilities. The office on site for onward travel was most useful. Although the hotel was not busy the staff seemed to know guests very quickly a real bonus.

Muhteşem konum, muhteşem bir bina, profesyonel bir ekip, enfes yemekler... Kendi evinizin konforu, özgürlüğü ve güvenliğinde konaklanabilecek, sahip olduğu tüm yıldızları fazlasıyla haketmiş bir otel.. With one word; magnificent! It is as in its name "grand primoretz"

I wish all the rooms would have the sea view. The rest perfect.....

Excelent hotel comparing to a good price! The food in the restaurant ala carte is superb! I've seen a lot of hotels in Bulgaria but this is definatly one of the best. They charge normal prices on the minibar which is also really ok!

Nice stay and friendly, expensive restaurant

no spa

Appearance of the hotel is modern and the room is very confortable with LCD TV and bath tub etc. Location is also very good (very near to the station and town centre)

The hotel is nice, but choose an other restaurant.

Beautiful building full of character,friendly staff,and a good location. Also a nice and good restaurant

location

unfriendly staff

Close vicinity to the centre of Burgas

1St . I paid more for the hotel than stated by Booking.com. Hotel said this was due to exchange rate change. Even though I paid in euros! This was a con. I was told to pay for 2 towels I used they would not clean. I refused to pay for these. Gym equipment in very poor condition.

It's a member of a big hotel group. The service is good, and the food is quite various. The most excitied thing is that there is a big waterpark.

The location is not good, and the beach is not that good as we thought. The hotel is a little bit out-of-date.

Very family orientated resort, nice established gardens, clean sea away from the rest of the Black Sea madness. Within 3 metres of the sea

30 years old and showing it - in bad need of renovations although cleanliness could not be faulted

Reasonably quiet location on the Eastern edge of the town - across the road from the beach and a short walk away from the town itself. Room spacious yet cosy, with nice range of breakfast options.

The rooms are very big comparative with the normal ones.

It is a little bit far away from the good part of Sozopol (15 minutes walk), the beakfast is kind of poor, not at all a 4 star breakfast. Also, the parking place is not at all what one would expect.

We stayed last year at this hotel and we were very pleased with all the conditions. This year they have rated the hotel **** stars, but they have to work a little bit on this. In all, we had a great mini vacation, and we had a lot of fun at the pool. Some music at the bar near the pool would of been nice...:D

The staff they had hired this year for the hotel, was not so fluent in english, they bearly spoke a few words, there were ocasions in wich we couldn't comunicate with them. This was a minus in opposite to last year.

I think - it was good food there. Free wi-fi.

bad cleaning

Clean, comfortable apartment and a lovely beach. Close to the airport but no noise.

Even for a hard bargainer like me the taxi drivers charged a fortune to get here from airport late at night even though it's very close. Better to go to a further away hotel with airport pick up. The other reason for staying here was to self cater and I would not describe a microwave and coffee machine as a kitchenette. The microwave didn't work and they never fixed it (though we only stayed 2 nights) so we couldn't even make a cup of tea! Additionally they refused to give a 2nd key to the room so I was effectively locked in half the day while my partner slept off his night shift lag!

Good location food clean helpfull friendly relaxing

Nice hotel, very centrally located but almost no noise, very friendly staff. Well working aircon (important in summer!)

Staff on reception were very helpful and spoke perfect English. Good to be picked up from the airport. Quiet location but close to both the city centre and the beach. Everything in the room just worked - the wi-fi; the fridge; the TV ...