Cons (-) The furniture is getting a bit tired in the room. Shower needs to be updated. Rug was atained
3 stars
Hilton Garden Inn Boston-Burlington
Photos of Hilton Garden Inn Boston-Burlington
Overview
Situated in Burlington, Hilton Garden Inn Boston-Burlington offers 3-star accommodation, as well as an indoor pool and free Wi-Fi. It also features a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
The hotel has an atm/cash machine, a dry cleaning service and a ticket service. Additionally, the multilingual staff are available to provide assistance.
Hilton Garden Inn Boston-Burlington has 179 well-appointed rooms that are filled with a range of essential amenities to ensure guests have an enjoyable stay. They are also equipped with a microwave, a hair dryer and a refrigerator.
The hotel's restaurant is open for breakfast and dinner, offering guests an easy dining experience near their room.
Hilton Garden Inn Boston-Burlington is less than a 25-minute drive from Logan International Airport and Burlington Mall is a brief walk away. Guests can also enjoy an easy stroll to Lexington and Boston.
Latest deals for Hilton Garden Inn Boston-Burlington
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Boston-Burlington
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Seating area
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Bathroom
- Shower
- Hairdryer
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Garden Inn Boston-Burlington
7.5
Good
574 verified ratings
Wonderful
239
Very good
95
Good
84
Okay
43
Fair
48
Mediocre
21
Poor
44
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and good prices, but many expressed dissatisfaction with the service and cleanliness. Issues included unhelpful staff, outdated rooms, and cleanliness concerns such as ants and rust in the bathtub. Overall, while the location and price were highlights, the service quality and maintenance of the facilities left much to be desired.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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7.6 out of 10
341 reviews
7 out of 10
71 reviews
7.2 out of 10
8 reviews
9 out of 10
4 reviews
All reviews
Pros (+) Perfect location, convenient to the highway, restaurants and shopping
Pros (+) This hotel is so well maintained and spotlessly clean. Even though it's not a 5 star hotel it's large enough that it's well staffed all the time. Even when we had our "do not disturb" sign out in the morning our room was quickly cleaned when we were out in the afternoon. We were in town to visit our son and hotel staff were very helpful in accommodating our 2 young (age 3 & 6) granddaughters when ...
Cons (-) The indoor pool is large which is good but the maintenance staff does not understand that it's an INDOOR pool! When maintaining an outdoor pool the wind and sun deplete chemicals, therefore a lesser quantity of chemicals are needed indoors. Some people may believe that more chemicals = safer sanitation, but that's not true. I've been responsible for maintaining a pool and too much is just too much...
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Cons (-) Our room at this property had a serious ventilation problem which they acknowledged but made no effort to mitigate. The heavy odor of cooking bacon woke us each morning at 5am and did not immediately dissipate rather lingered in the room and hallways. The odor was strong and very offensive.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's restaurant is open for breakfast and dinner, offering guests an easy dining experience near their room.
Are the beds comfortable at Hilton Garden Inn Boston-Burlington?
So clean and the staff are very nice! The beds are cozy!
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
What are the common concerns about the hotel's cleanliness?
Some guests mentioned issues with cleanliness, such as dirty elevator and hallway due to ongoing renovations.
When is the best time to visit Hilton Garden Inn Boston-Burlington?
The low season is in June, while the high season is in March.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Renovations
Some guests reported ongoing renovations on the ground floor, leading to dust and dirt in the hallways and elevators. It may be worth checking with the hotel about the status of renovations before booking.
Verify Amenities Availability
Before booking, it's advisable to confirm the availability of amenities such as the pool and restaurant, as some guests were disappointed to find these facilities closed due to renovations, despite not being informed in advance.
Early Check-In Advantage
Guests appreciated the opportunity for early check-in, so if you have specific timing needs, it might be worth requesting this option.
Noise Concerns
Some guests mentioned noise disturbances, particularly related to ongoing renovations and the HVAC system. Light sleepers may want to consider this before booking.
Accessibility Features
The hotel offers increased accessibility and features such as roll-in showers and multi-lingual staff, making it a good choice for guests with specific needs.
Breakfast Quality
While some guests praised the breakfast, others found it subpar. It may be helpful to manage expectations regarding the breakfast offerings.
Location Convenience
The hotel's location near a shopping center and close to Boston was appreciated by many guests, making it a convenient choice for those looking to explore the area.
Staff Friendliness
Several guests highlighted the friendly and helpful nature of the staff, which can contribute to a positive overall experience.
Pet-Friendly Option
The hotel allows pets, albeit with possible charges, providing a pet-friendly accommodation option for travelers with furry companions.
Communication with Guests
Some guests expressed disappointment at not being informed about the ongoing renovations and the resulting limited amenities. It might be beneficial for the hotel to improve communication regarding such matters.
Location
5 Wheeler Road, Burlington, MA 01803
What's nearby
- Burlington Mall0.4 mi
- Francis Wyman House2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Boston-Burlington
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $235 |
Average price (weekend night) | $173 |
When to book a room at Hilton Garden Inn Boston-Burlington
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hilton Garden Inn Boston-Burlington
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Value for money | 7.6 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Boston Logan Intl |
Distance to airport | 12.9 mi |
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