Burton Inn & Suites

Some guests have reported cleanliness issues, such as dirty rooms, cigarette burns, and unclean bedding. However, others have mentioned that the rooms were very clean with no problems.

Guests have had mixed experiences with customer service. Some have praised the staff for being polite and courteous, while others have mentioned encountering rude front desk attendants and managers.

While some guests have mentioned that the beds were not nasty and that the hot water didn't run out, others have reported finding dirty underwear in the bathroom, as well as cigarette burns and lumpy bedding.

Guests have reported various issues with amenities, including a dirty microwave, non-functional TV, lack of breakfast, and missing or inadequate room supplies, such as towels and pillows.

The best time to visit Burton Inn & Suites may vary, but some guests have mentioned that the price of the room was decent, and others have appreciated the courtesy of the staff. However, others have reported concerns about cleanliness and security, as well as encountering fights during their stay.

Several guests reported dirty rooms, including stained furniture and unclean bathrooms. It's advisable to thoroughly inspect the room upon arrival and request a change if cleanliness standards are not met.

Some guests experienced issues with their reservation dates being changed without notice. It's recommended to double-check reservation details and keep a copy of the confirmation to avoid any discrepancies.

Guests were surprised by a security deposit and encountered rooms with cigarette burns. It's important to inquire about any additional charges and inspect the room for any damages upon check-in.

If the allocated room does not meet expectations, guests should not hesitate to request a room change to ensure a comfortable stay.

Some guests had to request additional toiletries and pillows upon check-in. Bringing along essential toiletries and amenities might be helpful for a more comfortable stay.

Several guests reported encountering spiders and bed bugs in their rooms. It's advisable to inspect the room for any signs of pests upon arrival.

Some guests experienced issues with amenities such as non-functional TVs. It's recommended to verify the functionality of room amenities upon check-in and report any issues to the staff.

Guests mentioned the hotel's surroundings being unkempt, with potholes in the parking lot and debris outside. Being cautious while navigating the hotel's surroundings is advisable.

Due to reports of broken door locks and security concerns, guests should ensure the security of their belongings and consider using the hotel's safe deposit box if available.

In case of encountering cleanliness or maintenance issues, guests are advised to document them with photos and report them to the hotel management for prompt resolution.