Bury St Edmunds Hotels

Good location for Bury St Edmunds. Comfortable rooms. Friendly staff.

Couldn't fault this hotel

Parking facilities very efficient Room comfortable and clean. Staff very friendly and helpful

Was the hotel aiming for modern or old? We were disappointed by the aimbiance of the restaurant as we found the seating poor and the music too loud. The lounge area was also not very comforatble. Perhaps we remember the Angel of old. These are observations not complaints.

Lovely hotel, very good atmosphere.

The staff were extremely kind,polite and helpful. The room was a good size and very clean with views over the golf course.

The hotel was an ok place for a stop over but it lack atmosphere and needs upgrading. The 'spa' is not what I call a spa and these facilities were pretty poor - watch the clorine levels inthe pool and too high. The pool area needs a good clean and upgrading - it is not a spa!

Good leisure centre and well appointed rooms with friendly and helpful staff.

Could do with a bit of a refesh as it is tried looking in places.

Not much the views were good and it was clean breakfast ok fruit cornflakes fry up and toast.

very unwelcoming we felt that we were intruding in fact me and my daughter were quite frightened. bed broke when my daughter sat on it she is only small in size breakfast he needs to learn how to cook eggs all very snotty and thats scrambled unable to report bed as notone around

I think the accomadation is overpriced

Small and friendly, lovely room and facilities.

Room was freezing and heating remote control had no instructions!! Took 6 hours to warm up room when control was eventually understood. booke superior double room but only one bath and hand towel was supplied (discovered too late to rectify problem) and not nearly enough coffee. Also no hairdryer!! With hindsight all of these problems could easily be rectified, but I think the staff should have been more thoughtful/helpful

The Staff

Nothing

The food in the hotel was very good and the atmosphere is also nice.

The staff were helpful. The location was very convenient.

Although a last minute booking and expectation of a 'mews room apart from the hotel' we were upgraded on arrival to a room that reflected the style and history in the main building "comfortable landed gentry". Good room with ensuite bath/shower facilities. All clean, fresh and prepared including a Ravenwood teddybear on the bed. Service at dinner and 21 day old beef was excellent. (Left teddy reading a magazine!)

No shower cap available, I did ask at Reception as suggested in the welcome pack for forgotten toiletries with no success.

the relaxing atmosphere, all round comfort and the standard of the food

nothing to report here pretty good

This place is more of a pub with letting rooms rather than a hotel

Professional manager who spoke to and got rid of a drunken visitor to guests in next room. This unfortuntely did not resolve the issue.

Paperwork for stay not found when we first arrived, so room not booked. Noisy/drunken guests in next room until 3am and then again from 6am. Noise from people on street outside hotel room from about 1.00am

Beautiful quiet location. Small number of rooms, all good size. With a bit of effort could be stunning.

Swimming pool completely closed! Old building so dodgy plumbing.

Fabulous food with a great choice! Made to feel welcome, staff were friendly without being "over the top".

The location is excellent, the food as first class and the staff very friendly and attentive

The feeling of the English countryside

Excellent service even though we arrived late food was provided . We loved the room and breakfast was great.