Bury St. Edmunds Hotels

close to bury st edmunds breakfast / dinner in restaurant too expensive for choice offered

Booking in was easy, the rooms were a good size and presented well The restuarant experience was extremely poor.

Friendly and efficient staff

Excessive traffic noise.The need to keep window closed made the room V. hot & stuffy.Public areas-bar & dining area were cold and didn't encourage a lingering meal or drink afterwards.Food surprisingly good in the evening but buffet breakfast poor &coffee awful,so much so we skipped breakfast on the 2nd morning (bought rumbout filter type coffee & fresh milk for use in our room instead) Receptionist tried to put a flat advance charge for meals/drinks through on my card upon arrival ! I suppose this indicates the average level of your customers.We wouldn't stay again. See above

Breakfast was poor value

The taps and shower that either scold you or freeze you and nothing inbetween and the atrocious attitude of the staff when I told them about it....'oh well, are you paying on the same card'...................

The staff and the food was very good The bed and the size of the room for the price. Paying £100 for a double room in the middle of nowhere I would expect a decent size bed. Not a 4 foot double bed. It was the most uncomfortable bed as well. The room was an attic room with very little window and the most horrible sisal carpeting which was like having the soles of your feet grated everytime you walked on it. However the room was clean and the ensuite more than expected.

Small and friendly, lovely room and facilities. Room was freezing and heating remote control had no instructions!! Took 6 hours to warm up room when control was eventually understood. booke superior double room but only one bath and hand towel was supplied (discovered too late to rectify problem) and not nearly enough coffee. Also no hairdryer!! With hindsight all of these problems could easily be rectified, but I think the staff should have been more thoughtful/helpful

Quite the room was cold and had to request a portable heater to warm it up

Staff very friendly and helpful

Small point but no earl grey tea available.Breakfast pritty basic

Staff were very friendly and extremely accomodating. At breakfast the hot items kept running out so had to wait for items to be replenished. Bathroom could have been cleaner.

The staff were extremely kind,polite and helpful. The room was a good size and very clean with views over the golf course. The hotel was an ok place for a stop over but it lack atmosphere and needs upgrading. The 'spa' is not what I call a spa and these facilities were pretty poor - watch the clorine levels inthe pool and too high. The pool area needs a good clean and upgrading - it is not a spa!

Good leisure centre and well appointed rooms with friendly and helpful staff. Could do with a bit of a refesh as it is tried looking in places.

Very comfortable and friendly stay, great breakfasts.

I enjoyed the food and service in the restaurant, the reception staff were helpful and friendly and the room was comfortable if a little dated. The in room wireless internet was useful. There is no covered way between the garden rooms and the main hotel / dining room. So you may get wet going for breakfast. I would have expected that the in room entertainment would be more than 4 analogue TV channels with poor reception.

Staff and service Bathroom floor not clean (couldn't walk in bare feet); room got cold in the night; pathways to garden rooms uneven and dangerous, poorly lit

Very relaxing, georgous gardens and well located.

The food in the hotel was very good and the atmosphere is also nice.

Clean and comfortable -- temperature was a little too high

I think the accomadation is overpriced

Not much the views were good and it was clean breakfast ok fruit cornflakes fry up and toast. very unwelcoming we felt that we were intruding in fact me and my daughter were quite frightened. bed broke when my daughter sat on it she is only small in size breakfast he needs to learn how to cook eggs all very snotty and thats scrambled unable to report bed as notone around