Bury St. Edmunds Hotels

easy to park large size vehicule bathrooms from 1980 internet acces not free of charge and impossible to get a connexion

Excessive traffic noise.The need to keep window closed made the room V. hot & stuffy.Public areas-bar & dining area were cold and didn't encourage a lingering meal or drink afterwards.Food surprisingly good in the evening but buffet breakfast poor &coffee awful,so much so we skipped breakfast on the 2nd morning (bought rumbout filter type coffee & fresh milk for use in our room instead) Receptionist tried to put a flat advance charge for meals/drinks through on my card upon arrival ! I suppose this indicates the average level of your customers.We wouldn't stay again. See above

Breakfast was poor value

close to bury st edmunds breakfast / dinner in restaurant too expensive for choice offered

Food was suprisingly good given the environment but the breakfast was very expensive for what it was The entire interior is in dire need of a make over and the location is right alongside the A14 so is very noisy day and night.

Friendly and efficient staff

Staff very friendly and helpful

Small and friendly, lovely room and facilities. Room was freezing and heating remote control had no instructions!! Took 6 hours to warm up room when control was eventually understood. booke superior double room but only one bath and hand towel was supplied (discovered too late to rectify problem) and not nearly enough coffee. Also no hairdryer!! With hindsight all of these problems could easily be rectified, but I think the staff should have been more thoughtful/helpful

Quite the room was cold and had to request a portable heater to warm it up

Poor standard of decor in rooms, infuriating lack of signs around the place making finding your room very difficult, one receptionist meant ling waits at the front desk and definitely not worth the money. Lack of signs, poor state of repair, under staffed.

The staff were extremely kind,polite and helpful. The room was a good size and very clean with views over the golf course. The hotel was an ok place for a stop over but it lack atmosphere and needs upgrading. The 'spa' is not what I call a spa and these facilities were pretty poor - watch the clorine levels inthe pool and too high. The pool area needs a good clean and upgrading - it is not a spa!

Rooms excellent, and very comfortable bed Food service at the bar was very slow on one occasion - it took an hour for a bowl of soup!

Small point but no earl grey tea available.Breakfast pritty basic

Staff were very friendly and extremely accomodating. At breakfast the hot items kept running out so had to wait for items to be replenished. Bathroom could have been cleaner.

Good leisure centre and well appointed rooms with friendly and helpful staff. Could do with a bit of a refesh as it is tried looking in places.

Guest House has great character as rooms we stayed were in the old part of the house with oak beams and floorboards that creaked. Bed was modern and comfortable. Appreciated the use of a refrigerator and supply of real milk for the tea and coffee making as opposed to UHT.

Clean and comfortable -- temperature was a little too high

Very relaxing, georgous gardens and well located.

Staff and service Bathroom floor not clean (couldn't walk in bare feet); room got cold in the night; pathways to garden rooms uneven and dangerous, poorly lit

I enjoyed the food and service in the restaurant, the reception staff were helpful and friendly and the room was comfortable if a little dated. The in room wireless internet was useful. There is no covered way between the garden rooms and the main hotel / dining room. So you may get wet going for breakfast. I would have expected that the in room entertainment would be more than 4 analogue TV channels with poor reception.

The food in the hotel was very good and the atmosphere is also nice.

Not much the views were good and it was clean breakfast ok fruit cornflakes fry up and toast. very unwelcoming we felt that we were intruding in fact me and my daughter were quite frightened. bed broke when my daughter sat on it she is only small in size breakfast he needs to learn how to cook eggs all very snotty and thats scrambled unable to report bed as notone around

Nothing cleanliness service no hot water scruffy proprietor