Bury St. Edmunds Hotels

Friendly and efficient staff

close to bury st edmunds breakfast / dinner in restaurant too expensive for choice offered

Breakfast was poor value

easy to park large size vehicule bathrooms from 1980 internet acces not free of charge and impossible to get a connexion

Booking in was easy, the rooms were a good size and presented well The restuarant experience was extremely poor.

Food was suprisingly good given the environment but the breakfast was very expensive for what it was The entire interior is in dire need of a make over and the location is right alongside the A14 so is very noisy day and night.

The staff and the food was very good The bed and the size of the room for the price. Paying £100 for a double room in the middle of nowhere I would expect a decent size bed. Not a 4 foot double bed. It was the most uncomfortable bed as well. The room was an attic room with very little window and the most horrible sisal carpeting which was like having the soles of your feet grated everytime you walked on it. However the room was clean and the ensuite more than expected.

Small and friendly, lovely room and facilities. Room was freezing and heating remote control had no instructions!! Took 6 hours to warm up room when control was eventually understood. booke superior double room but only one bath and hand towel was supplied (discovered too late to rectify problem) and not nearly enough coffee. Also no hairdryer!! With hindsight all of these problems could easily be rectified, but I think the staff should have been more thoughtful/helpful

Quite the room was cold and had to request a portable heater to warm it up

Staff very friendly and helpful

Rooms excellent, and very comfortable bed Food service at the bar was very slow on one occasion - it took an hour for a bowl of soup!

Good leisure centre and well appointed rooms with friendly and helpful staff. Could do with a bit of a refesh as it is tried looking in places.

Poor standard of decor in rooms, infuriating lack of signs around the place making finding your room very difficult, one receptionist meant ling waits at the front desk and definitely not worth the money. Lack of signs, poor state of repair, under staffed.

Staff were very friendly and extremely accomodating. At breakfast the hot items kept running out so had to wait for items to be replenished. Bathroom could have been cleaner.

Very comfortable and friendly stay, great breakfasts.

Guest House has great character as rooms we stayed were in the old part of the house with oak beams and floorboards that creaked. Bed was modern and comfortable. Appreciated the use of a refrigerator and supply of real milk for the tea and coffee making as opposed to UHT.

The food in the hotel was very good and the atmosphere is also nice.

I enjoyed the food and service in the restaurant, the reception staff were helpful and friendly and the room was comfortable if a little dated. The in room wireless internet was useful. There is no covered way between the garden rooms and the main hotel / dining room. So you may get wet going for breakfast. I would have expected that the in room entertainment would be more than 4 analogue TV channels with poor reception.

Very relaxing, georgous gardens and well located.

Staff and service Bathroom floor not clean (couldn't walk in bare feet); room got cold in the night; pathways to garden rooms uneven and dangerous, poorly lit

Nice rural location Would have liked a shower rather than a bath

Nothing cleanliness service no hot water scruffy proprietor